Lausanne Palace

Im a business owner and I essentially work from home, all day everyday.... so you can only imagine how routine it gets. So i love working from hotel lobbies all around my city. This is one of my favorite spots first of all its HUGE lol the lobby is very classy european style. Some of the best latte machiatos you will ever have. I only ate once at their restaurant and it was good but i go there essentially for the coffee and pastries lol

I stayed in the Lausanne Palace for a business trip. The hotel is beautifully located with an amazing view overlooking the lake. The interior is a mix of old and new with a huge lobby with a charming bar and lounge. The room was nicely renovated and massively spacious - given that they gave me a free upgrade. Staff was friendly and very attentive. The only thing that really surprised me - and this is also the reason why I didn't give 5 stars - was the breakfast for 49 CHF / person. Also acknowledged that the winter garden is beautiful, the breakfast buffet was not more than average with a nespresso coffee machine! So compared to other 5 star hotels this was unfortunately not worth the money! But there are other spots in Lausanne serving better breakfast for less money.

We arrived early so our room wasn’t ready. But they graciously held onto our luggage until our room was ready. We walked around town for a while and had a bite to eat. When we returned to complete the check in process we were pleasantly surprised to learn they had upgraded us to a one bedroom suite with a lake view. The accommodations were incredible! Every detail was pure luxury. All of the staff members were very gracious and genuinely cared about your stay at the palace. They truly go above and beyond. I would highly recommend staying here if you visit Lausanne, Switzerland.

We’re usually fans of this place, but seriously—they refused to serve us Eggs Benedict in the lobby? What is this, some kind of palace with strict dining room protocols? Last time I checked, hollandaise sauce wasn’t a controlled substance. The lobby is lovely, sure, but apparently it’s not worthy of poached eggs. Four stars for ambiance, minus two for the egg embargo.

I was on a business trip in Lausanne, stayed for three nights in the hotel. The staff was very hospitable and welcoming. The rooms are spacious and very modern. Everything was immaculate, very clean and very tidy! I would 100% recommend the hotel!

The hotel is in a great location. Do not be fooled by the map. City center is away from the lake, so you want to be up the hill for all your shopping and eating needs. The staff is fantastic - the concierge recommendations were perfect. Best stay we had in a 9 day trip to Switzerland/France. You are going to pay more for the quality of this hotel. If you can afford it, do it. Get a lakeview room - you won't regret it.

The hotel was overall very beautiful and clean. I really liked it — the location was perfect, very central and touristic. Most of the staff were kind and helpful, and I truly appreciated their efforts. However, there was one person who completely ruined my otherwise great experience — the assistant manager responsible for guest relations, a lady named Lea. She was extremely rude, disrespectful, and clearly unprofessional. Her attitude and the way she spoke made me feel very uncomfortable, as if she had no idea how to communicate with guests. Honestly, I even felt that she had a slightly racist attitude, which was very disappointing. It’s really surprising that someone with such behavior is representing guest relations in a five-star hotel like this. In that position, you would expect someone warmer, more polite, and with a truly international mindset. Because of her, all the good impressions I had about the hotel were overshadowed. I would have loved to come back, but as long as such people represent the hotel, I neither plan to return nor recommend it to anyone.

We had a great stay at the Lausanne Palace. Yes - the hotel has a great view, a nice Pool, friendly service, good location, …. What really makes it great is their attention to detail. All those small things that set an amazing hotel apart, they did right!

Awesome ambiance at winter holiday time. Argentinian steak was good, but can not compare to anything from a good Chicago steakhouse. Steak tartare was very good and my wife's braised lamb shank was excellent. Waitstaff was exceptional. Wine list was complete. Try the local swiss wines (very good). Expensive, but worth the experience especially if your friend is paying!

The wellness area of the Lausanne Palace is amazingly beautiful. As soon as you walk into the Lausanne Palace you feel like you have entered into another world. The hotel is a luxury five star hotel property. The owners of the Hotel D'Ouchy also own the Lausanne Palace, which is why all Hotel D'Ouchy gets get free access to the Lausanne Palace spa facilities. The facilities are numerous and you easily spend the day there, without ever even getting a service. Their is a sun room, outside terrace, fitness area, indoor pool, hot tub, sleeping room, hammam, dry sauna, juice bar and cafe, and treatment rooms. You are provided with a robe and slippers if needed upon entering. The changing rooms are small and there is very limited locker space. They have Aveda shampoo and shower gel so you don't need to bring that with you. They also have cheap flimsy combs in case you forget, but I recommend you bring your own as they are VERY difficult to use. They also have complimentary tooth brush w/ mini toothpaste to utilize. Also, there is only one bathroom in the changing area and two showers. The fitness area is stocked with the newest high end equipment. My only complaint is that it is VERY hot in the room and there are no fans. The pool is also VERY warm, it didn't seem like there was any difference in temperature between the pool and hot tub. I couldn't do very many laps without over heating. The dry sauna was INCREDIBLY hot. The atmosphere is relaxing, the decor is modern with Turkish touches, and everything is very clean. Their is free Aveda hot tea available to drink, and water bottles available in the fitness room. My favorite spot had to be the sleeping room, dark room with beds laid out with big cushy duvets. It was a fantastic place to catch a nap. My only complaint is that the temperature could be turned down a couple of notches. To note, their are separate hammam and dry sauna for men and women.

A real palace in the very nice city of Lausannne on the edge of Leman lake. The hotel service is just perfect, many activities at top level (pool, spa, fitness, concierge, ...), rooms are perfectly equiped and the bed is top comfortable, 4 restaurants to find your food happiness, ... I highly recommend this address