Walker O.
Yelp
My family and I just left here a few minutes ago this place doesn't even deserve one star. I have never received such rude and terrible service. This is the first negative review I have written on here for a Charleston establishment and have lived here for over 30 years. Our family was on a walk after church enjoying a gorgeous morning. We spontaneously stopped in after a woman recommended their pastries and were excited to support a small cafe. We hadn't even stepped foot into the door when our son brushed against the jingle bell door hanger and the owner rushed over to our toddler saying sternly, "It's bad luck!" My wife and I both felt unwelcome so she took our child outside and the female owner followed her out to remove an open lock on another gate aggressively. It was as if we were not even allowed to look at anything, inside or outside, this establishment. We hadn't even had a chance to look at a menu to order. When my wife returned to try to order, our child was looking at some candies which were stacked like dominos and touched one, causing another to fall. The woman literally yelled at my wife saying, "Just leave it!" It was in a TIN can at eye level of children and the funny thing is we actually wanted to spend money here and my wife was going to purchase one for our children to try. The owner aggressively took it from her hand and yelled again for her to just LEAVE IT. We were absolutely shocked and our children were being very well behaved. The place is super tiny and you can barely fit a couple people inside which is fine, but you are in a food service industry and your only job is to provide food to make money. We ended up only purchasing a coffee because we were literally berated by the owners from the moment we arrived. As we were leaving our oldest daughter saw the woman talking through the windows with her hands raised at our two year old son as we were exiting the outside courtyard. The entire experience was honestly surreal and the absolute poorest customer service I have ever received in my life. I can't even emphasize how terrible the customer service was and I will never spend another penny at this place. As a person who enjoys supporting local businesses and is the first to spread the word on good experiences, I have absolutely nothing good to say about this place. And on a secondary note, I think a local gas station coffee would have more flavor than the one I purchased from this place.