Le Creuset Outlet Store

This Le Creuset Outlet is always so kind and helpful for us! We purchase many things here and they keep us coming back! The selection they have is good and they consistently have what we’re looking for!

My husband LOVES to cook so everywhere we go, he's looking at the cookware and cookbooks. I however, hate to go in this store with him. There's an employee that moves immediately to the door, almost like they're gate keeping. It reminds me of going to a car dealership and the salesmen are repeatedly walking up to you when you've only barely been on the lot. You politely say, "we're just browsing". And they still linger. Or like at Mathis. Anyways, same feeling here. It's very off-putting, uncomfortable, and makes me not want to stay in the store or spend money there. Think of it like going to a restaurant. You wouldn't go out to eat at an expensive restaurant if the hostess and server stood next to you the entire time you're there. We are out shopping with family and looking for gifts or personal purchase and we might like the privacy to discuss with our partners what we want to buy or the pricing. We usually have our small children with us so maybe the employee there is staying close to make sure small children don't break anything? Not sure. But if that's the case that they hover over people with children for their entire shopping experience in the store, maybe you shouldn't have a business. Or put a sign that says no children allowed. Or another suggestion is to read the situation. If the parents are being vigilent and not allowing the children to touch or run rampant, understand the parent is doing their job and allow them the space to shop. I'm not sure what the issue is, I'd like to shop and buy things there but not when I can't even have the privacy of a discussion with my spouse. It would be rude if I were to walk in and see them walking up and immediately say "oh hell no I'm not spending my money here". It's also rude and bad customer service to make your customers so incredibly uncomfortable they they don't want to come in again or buy anything. 1 star for the vulture hovering. It's really gross to do that to customers. 5 stars for the quality (things do look like great quality.) I'd like to make a purchase online if I can find something in the store I like. The hovering starts immediately so I'm immediately not even wanting to look anymore. That brings me to 2 stars overall because I dont even get to assess anything else about it.

The staff is always friendly, helpful and kind. I'm so glad that I found this store and so is my kitchen, dining room and family

The service here is wonderful. I've had Hannah and Jaime help me and they have both been informative, helpful, and friendly. If you like Le Creuset and know the products well this will be an ideal experience.

I ordered a 5 1/2 quart dutch oven in May, I sent it back because it was not the color i expected was supposed to get a refund and still have not gotten it several months later. I called this store for help and they did not want to help me. I have called multiple times about my refund and I still have not heard anything and just get a run around. Please don't buy from this company not a trustworthy company.

Always a fabulous selection. My collection has grown exponentially since shopping at this particular store. The sales staff is exceptional, Linda goes above and beyond, and the legendary quality that is the Le Creuset brand never disappoints. Can’t wait for my next visit.

Such friendly staff! Well organized, stocked and easy to find. My new favorite outlet store. Thanks ladies!

Shopping for a present. The staff was able to point out exactly what we were looking for and help us save a few dollars too. Outstanding value and service!

I have been coming into this store because it's not far from our home and Le Creuset has great cookware, Julie helps us and she knows what she is doing so she is very helpful. I will always come back here because of her and because Le Creuset is cookware that will last forever.

I have yet to be here and not leave with something. Likewise every time I enter the doors I tell myself "you are just looking- you don't need to buy anything". While my weakness is no doubt my fault alone- part of me (the outward self esteem monster) hopes that the INCREDIBLE deals they offer are the true reason my kitchen is stocked like that of a french millionaire. The products speak for themselves- seriously they sing to you- it's weird. Butt the service at this store is what sets it apart. They are always quick to show you the same thing in a different color for a much better price or direct you to another option you hand't thought of that will be more useful (ie: "are you actually planning to serve roast to 3 dozen people or will this smaller piece work better for you"?). Extra points for the fact that once you buy 4 tons of gear here they will let you shop unencumbered. You just call them when you pull around to the back door and they meet you with bags of goodies.

It was a pleasure visiting the store. Everyone was very helpful. It's organized nicely. The inventory is outstanding. I loved it and will be back soon.