Lynn G.
Yelp
After my husband wrote his review on this website, the manager of this hotel contacted him to yell and make threats! In addition, since the reservation was used for business travel the manager sent a letter to complain about him to his company for his review!
The original complaint was made because the hotel acted in bad faith by changing the price to a higher rate for the 2nd hotel night after the booking was already complete! In addition, the manager tried to do damage control by asking the receptionist to say there was a mistake with the price, and this was after the booking was already completely. The hotel should honor the price they sold the room for, PLAIN AND SIMPLE! The hotel acted in bad faith and refused to correct their error; instead they chose to make a bad situation worse. BUYERS BEWARE!!!!!
In addition the manager of this establishment harassed me on TripAdvisor for writing a review accusing me of being someone else and leaving an alias and he also included customer names in his comments. This is clearly unprofessional behavior and not an establishment that should not be trusted. If you need a place to stay in France find a nice gite in Caen or spring extra for another hotel, it will be worth it.