Darnley M.
Google
The property itself is stunning, with whimsical décor that feels thoughtfully curated and food that is truly excellent.
Unfortunately, the service is a stark contrast to the overall experience, more in the range of a D-. The staff’s demeanor simply does not match the property’s price point or the caliber one would expect from such a beautiful setting. At times, certain team members came across as either disinterested or unwelcoming, which diminished what could have been a memorable dining experience. This was particularly disappointing given that I am a guest of the hotel, and I had anticipated a level of warmth and attentiveness in line with its reputation