Le Grand Hôtel de Cabourg - MGallery Collection

Even though Cabourg is an extra charming place and the hotel location is very convenient. I would never stay there at all. |The high rate of the rooms doesn’t match with the cleanliness ( Cobwebs and spiders crawling on both lamps on the side tables ! ) |All the reception’s employees are rude , except the lady with short black hair |3 nights with NO internet and no compensation for all the work that we missed because of the internet absence!! |If you’re a diamond member of All Accor . Do not expect any benefit. Literally nothing .

We stayed here because it was a five star hotel. We found locating the hotel entrance tricky. Once in, the staff were pleasant and friendly. However, the room was mediocre. Dinner was long due to the lack of attention from staff. I ordered the duck, which was cold and veiny, difficult to chew. Breakfast again lacked attention from staff, and waited an age just to get tea/coffee, which was only gained by gaining the attention of staff ourselves whilst a waiting member of staff, chose to instead spend half an hour standing talking to two other guests at their table. Overall, food for both breakfast and dinner was extremely poor and the service from restaurant staff was equally poor. However, the turndown service was good and the service and attention of all other staff, including the housekeeping staff, was friendly and attentive.

Beautiful old hotel, with big rooms and lots of charm. Everything was clean. People were friendly and great service. One employee even rushed us to the station so we would not miss our train. Breakfast is good. The beach setting cannot be beat. Very pretty and lots to do for kids. Tons of restaurants and shops nearby. We chose this place because we wanted to be near the water, and it did not disappoint.

An old grand hotel which is now looking a bit tried and dated. Needs some investment. Paid over 500 euros for a balcony sea view room- the view was obviously spectacular- but the balcony was dirty, full of cobwebs and hadn’t had any cleaning for a long g time. Room smelt of smoke (despite being non smoking room of course). All in all not worth the money.

Access to ground floor toilets was difficult, requiring a code (which was not apparent until one had climbed up the stairs!). Room was good with the view of the town outstanding. Bathroom was small and tired (shower door did not shut properly). Could do with investing more !

The hotel in my eyes has seen better days – it’s a classic grand hotel that feels quite dated. For the price, I personally expect more. Unless you book a room with a sea view, there’s unfortunately little to justify the high cost: for example, there’s no pool. What really surprised (and disappointed) me most was the fact that a sunbed on the beach directly in front of the hotel costs an extra €90 per day. This is something I simply don’t expect from a 5-star grand hotel. On a positive note, I’d like to highlight the excellent housekeeping team – friendly, attentive, and professional. Their service really stood out.

A piece of history in Cabourg. A beautiful grand hotel right on the beach, with friendly staff, a great breakfast, and plenty of Belle Époque charm. I’ll be back! There was, however, one surprise: using the hotel’s private beach costs an additional €90. Perhaps this reflects a difference between French and German hospitality. When I pay €350 for a night, I expect to be able to spend an hour on the hotel’s beach. Unfortunately, that wasn’t possible in my case. Therefore: 2 stars for service!

Alice and her team were excellent. Quan was superb: a great help in every way. The private secure car park was a reassurance, and the staff taking care of the car were first rate.