Le Grand Hôtel de Cabourg - MGallery Collection

We stayed here because it was a five star hotel. We found locating the hotel entrance tricky. Once in, the staff were pleasant and friendly. However, the room was mediocre. Dinner was long due to the lack of attention from staff. I ordered the duck, which was cold and veiny, difficult to chew. Breakfast again lacked attention from staff, and waited an age just to get tea/coffee, which was only gained by gaining the attention of staff ourselves whilst a waiting member of staff, chose to instead spend half an hour standing talking to two other guests at their table. Overall, food for both breakfast and dinner was extremely poor and the service from restaurant staff was equally poor. However, the turndown service was good and the service and attention of all other staff, including the housekeeping staff, was friendly and attentive.

Even though Cabourg is an extra charming place and the hotel location is very convenient. I would never stay there at all. |The high rate of the rooms doesn’t match with the cleanliness ( Cobwebs and spiders crawling on both lamps on the side tables ! ) |All the reception’s employees are rude , except the lady with short black hair |3 nights with NO internet and no compensation for all the work that we missed because of the internet absence!! |If you’re a diamond member of All Accor . Do not expect any benefit. Literally nothing .

A piece of history in Cabourg. A beautiful grand hotel right on the beach, with friendly staff, a great breakfast, and plenty of Belle Époque charm. I’ll be back! There was, however, one surprise: using the hotel’s private beach costs an additional €90. Perhaps this reflects a difference between French and German hospitality. When I pay €350 for a night, I expect to be able to spend an hour on the hotel’s beach. Unfortunately, that wasn’t possible in my case. Therefore: 2 stars for service!

Alice and her team were excellent. Quan was superb: a great help in every way. The private secure car park was a reassurance, and the staff taking care of the car were first rate.

The view was truly great and the room very spacious, but overall the experience fell short of 5-star standards. The staff were not as welcoming as expected, and there was no parking available, which was quite disappointing for a hotel of this category.

The hotel in my eyes has seen better days – it’s a classic grand hotel that feels quite dated. For the price, I personally expect more. Unless you book a room with a sea view, there’s unfortunately little to justify the high cost: for example, there’s no pool. What really surprised (and disappointed) me most was the fact that a sunbed on the beach directly in front of the hotel costs an extra €90 per day. This is something I simply don’t expect from a 5-star grand hotel. On a positive note, I’d like to highlight the excellent housekeeping team – friendly, attentive, and professional. Their service really stood out.

large hotel room in historical hotel place with great location connected to the walking street of the city , the beach amd other activities very nearby - excellent breakfast , gastronomic diner and the best for the management team and all the team who treat you always with smile and high attention , a real address to put in your next trip agenda

Beautiful old hotel, with big rooms and lots of charm. Everything was clean. People were friendly and great service. One employee even rushed us to the station so we would not miss our train. Breakfast is good. The beach setting cannot be beat. Very pretty and lots to do for kids. Tons of restaurants and shops nearby. We chose this place because we wanted to be near the water, and it did not disappoint.