Le Meridien Zhengzhou

Solid and clean room, with nice accessories. The team is really nice, English could be improved for such a big chain. Looking into details the furniture looks worn. However I would stay again!

I wish there could be a door between the shower and the bathroom as it's very steamy and the mirrors are all fogged up. The bathroom flooring has buckled too so I can't close the glass door to prevent the steam from getting out to the bedroom. The staffs are great as they brought in a air purifier as I was concerned that there is smoking smell on my smoking floor but otherwise all things are good.

Disappointed!  I stayed here for 3 nights for business.  Thought it was a Marriott brand and shouldn't be an issue but I was surprised of my experience.  The hotel is a bit run down where the furniture are chipped and scraped.  Stain on the carpeting and bathroom tiles are broken and stained.  Had to change room because the AC was not working, but the second room was no better.  WIFI was so slow that I have to resolve to my phone's hotspot.  Only saving grace is that the staff tried at least to be helpful. Won't stay here again!

Here’s a sample review in English for your stay at Le Méridien hotel:I recently stayed at Le Méridien for a weekend, and my experience was exceptional.From the moment I arrived, the staff was incredibly welcoming and attentive. The check-in process was smooth, and I was quickly settled into my room. The room itself was modern, spacious, and immaculately clean, with a very comfortable bed and a beautiful view.The hotel’s amenities were excellent. I particularly enjoyed the well-equipped fitness center. The breakfast buffet offered a wide variety of delicious options.Location-wise, the hotel is perfectly situated with easy access to major attractions and public transportation. This made exploring the city very convenient.Overall, my stay at Le Méridien was delightful. The combination of luxurious accommodations, excellent service, and convenient location made it a memorable experience. I would highly recommend this hotel to anyone looking for a high-quality stay.

I booked a party for around 30 people on a Saturday night and despite the amount of people, we all professionally catered for and looked after. All the staff were very helpful and went beyond what I expected from them, the private room I booked was wonderfully decorated with Halloween decor and they even provided me with a projector that I could use as I was hosting a trivia that night. It is refreshing to experience a high level of service.

I have to say this is probably one of the best Le Meridien properties I have stayed. The hotel is very accessible by metro, it has 2 exits B and E which are just like you will be able to see the hotel as you step out and it's probably a 1-2 minutes walk to the entrance. I arrived very early into Zhengzhou and then reached the hotel about 945am in the morning and they got an available room for me to check in. Check in was a breeze as done by Cici, very helpful and friendly staff by the check in desk and provided me information on getting around. Was very impressed with almost everything in the room. Very special layout. I could even find the bathroom then finally realized it was behind the TV! Kinda strange layout but felt very special and interesting for me. Unlike typical square or rectangular layout, this bathroom is more elongated. Very impressed with the facilities in the hotel. The lobby and the lounge already wowed me, then visited the gym and the pool, which is indoor and heated. Awesome jacuzzi in the toilet too, and the most crazy thing was that they have a running track! The stay was very enjoyable, a bit disappointed that was too short and didn't get a chance to use the facilities. A little negative was that there was hot water flask but no teabags. Also the aircon didn't seem to be working properly. Set it to 18 degrees and yet was sweating throughout the night. Seemed to be working for a while then switched off by itself. All in all a good hotel that I will strongly recommend. Think location is good and easy to get around with easy access to metro and even with didi.

The staff in the check in/out counter are nice and polite to help. After entering the room it was the disaster. The room was not clean, and my head always hit to the luggage space due to the design was so low.||The phone was not working, all the negative performance made the stay difficult until calling the duty manager to resolve this and changed the room. ||The working staff who served the cooking was also horrible due to lack of the hygiene training. ||It won’t be the choice to stay here again.

I went to Zhengzhou to attend Li Ronghao's concert and chose this hotel, booking the Suite, room which had relatively new maintenance and a convenient location for transportation via taxi or subway.||Positives:||1. Praise for front desk check-in employee Judie, who was patient and attentive. Although we can see she is a bit nervous, she did a good job.|2. The room had a large floor-to-ceiling window, comfortable bedding, and overall was okay.|3. Housekeeping department did great job to make up room within 3 hours|4. The Chinese Restaurant was fully booked for lunch, but it is commendable that hotel guests can still have flexible arrangements and priority.|5. The Executive Lounge has a high location and the staff proactively greets guests.|6. The concierge is helpful with luggage.||Negatives:||1. The room's temperature control was not sensitive and the bathtub could not store water, making it unusable. The quality of the room's bath products was also no good.|2. Afternoon tea in the lounge ends at 4pm instead of 4:30pm.|3. The breakfast in the lounge is too simple compared to downstairs, but for privacy, we still chose to eat in the lounge.|4. The swimming pool had noisy children's swimming classes.|5. The soap changed during room cleaning was 30g instead of the 50g provided at check-in. There is no need to save costs in this aspect.|6. Although we booked a suite, there was no welcome amenity, which is somewhat below standard.