Margo K.
Yelp
I will start with a positive: The food is really good. Negative: The staff appears overwhelmed. I hope the management can learn from this review as they do have a lot of things going for them.
I was looking for a new great restaurant for my sister's very important birthday. Let's just say it's an important age that ends in a "0". I read the stellar review in Eater, along with a few others and was very excited. Especially since French food is our favorite! I made the reservation and in the memos expressed how incredibly important this birthday is for my sis. When I got the text to confirm, I reinforced in the comments how important this birthday is and I really wanted to make this special.
When we arrived, the women at the front were great. They said happy birthday and made sure we had a lovely table by the window. That was at around 6:35. The waiter arrived to give us suggestions. Very nice, very professional. Then the evening took a turn. From then on we were at the table that everyone forgot about.
The first round of drinks took a bit of time but I thought okay, they're getting busy. Then we ordered appetizers and another round. The apps took a really long time to arrive plus, they forgot about my sister's drink so I had to ask again. All night I had to wait to catch the waiter's eye whenever we wanted to order. The aps finally came out and they were great. Unfortunately, after that, we sat with our empty app plates on the table for a reallllly long time. We just piled them up in the middle of the table as we waited to order our main course.
Because the apps and drinks took such a long time to arrive, we decided to skip soup/salads (I really wanted to try the soup) and go straight to the main course.
When we ordered the main course, I also ordered bread to hold us over anticipating it would also take a lot of time. The bread never came. After about 50 minutes I went to the front to ask about our main course. It finally came out. We ate and decided to leave without a birthday desert because those 2 courses took 2 hours.
I told the manager about our experience. I hope they get it together because the food is good. Just upset that I went so far out of my way to make this a special occasion and it was a disappointing flop. Can't get that important event back.