Grand Hôtel Nord-Pinus

We had an exceptional experience at Hotel Pinus in Arles thanks to Laura at the front desk. She treated my in-laws with such warmth and care, going above and beyond to make sure they felt welcomed and supported throughout their stay. She even arranged flowers and thoughtfully handled every request with patience and genuine kindness. It was truly the best service I’ve experienced in a hotel in ages. Laura’s professionalism and heart made all the difference. Highly recommend.

We went for dinner, since the hotel is under renovation. When I booked online, it said it was full, then an hour later I got confirmed for the time. In fact, when we got there, it wasn’t even half full. We sat on the town square, which was lovely, until it started to rain. Unlike all the other restaurants, they had no parasols, so we got soaked. The chef loves garlic, tho it tastes like the prechopped sort out of a jar, which is nasty. My pasta had so much of it I couldn’t taste the truffles. And the dish was watery—like half full of pasta water—making for a soggy, garlicky mess. They tout on the website that they have a fancy pants chef. I cook better at home. Avoid.

Had a drink at Grand hôtel Nord Pinus, very welcoming staff, gave me a tour. Hotel is beautifully decorated with a vintage touch,very reasonably priced.

We had dinner at this wonderful hotel, sitting in the square, the hotel inside is a lovely mix of old and new, the service is excellent and the food is delicious.

Beautiful room, wonderful hotel, staff and restaurant and an amazing location. Could not have asked for more!

Beautiful, *quiet*, cool patio for a respite from all the crowds that time of year. We stopped to see the hotel, as it's quite famous. We stayed at a table in the outside patio for coffee and drinks whilst others in our party wandered about. The service was lovely and attentive, and it's a wonderful respite.

Fantastic restaurant! Warm and welcoming service paired with a cozy atmosphere. The food was outstanding—every dish was flavorful and beautifully presented. The dessert was the perfect finale. Highly recommend for a delightful dining experience!

The warm, kind and competent staff made us feel like we were visiting family in Provence. The rooms have beautiful high ceilings, the lighting is cozy, and bathtub was sparkling clean with steaming hot water. Historically significant place. But above all, it's about the staff. Thank you to everyone--restaurant, housekeeping, reception, bar--top notch. Thank you!

The hotel where Picasso, Gogan, an Vincent stayed. The woman I reception was very helpful and refused to take a tip. I can't be more happy.

We had a wonderful stay here in September. The staff was very friendly and accommodating. The room was nice with a modern bathroom. In the evenings we sat outside on their terrace with a drink and watched the people stroll by. Only downside is that a simple breakfast is not included in the proud room fee.