Chenhao F.
Yelp
My girlfriend and I came to this restaurant for dinner on Valentine's Day night in 2023. I made a reservation for 8pm two weeks in advance and called once more to confirm the location.
This restaurant is a very small bistro with not many seats and the entrance reception is in the lobby. We walked to the reception desk and waited for a long time. There were three waitresses and one male waiter who saw us waiting at the door, but no one greeted us. After being ignored for about five minutes, I stopped the male attendant and was able to get a seat. Interestingly, when I sat down, we found several pairs of white diners who were greeted as soon as they entered, without any wait.
After sitting down, I noticed that the table was dirty, with lots of bread crumbs and dust, and I offered the two waitresses, one after the other, that the tablecloth was dirty and to wipe it for us. No one paid any attention to us. One of the waitresses served the bread without saying a word and left without looking back.
After that, I asked one of the waitresses that we needed some extra napkins, and after she agreed, we waited for a long time and no one came back to give us napkins. So I had to walk to the counter myself and ask them for paper.
Then a waitress served us cutlery and bread. After eating the bread, I noticed that the steak knife I was served was dirty and had a lot of stains on it which was very sticky. So I asked for a new steak knife, and a waitress (who seemed to be the manager) came over to help me change the knife. I complained to this manageress about my experience and she rudely interrupted me without listening and said to change our tablecloth even though it was not what I asked for. After they took away our tablecloths, they threw two large white sheets of paper randomly on our table as tablecloths. Meanwhile, all the other tables had normal tablecloths on them. We felt offended and voiced our displeasure, so the manageress told us to switch to another table. When we got to the other table and we were eating, we found out that we were not provided with forks, so we had to ask them for forks again.
Food wise, they only have four choices on the menu for Valentine's Day, appetizers and desserts are fixed, and there are four choices of beef, lamb, fish and duck for the main course, with prices ranging from $105 to $125. But their food is not at all worthy of the price. The pre-dinner bread was hard and didn't have much flavor. There was no choice for the appetizer, which was a small bowl of lobster bisque with some salad. The lobster bisque was salty and didn't have any lobster meat in it, just a bowl of brine. The salad had a simple oil and vinegar dressing and looked like it was bought from costco and thrown on the plate. For the main course, the steak was okay, the medium rare we ordered was cooked right, and the side dishes were okay. The steak was about the $35-$45 level of the outside restaurants. My duck was very old and not much seasoning. It tasted like the $20 roast duck meat at a Chinese restaurant.
There were two choices for dessert, apple pie and cheesecake. The apple pie was about the level of any apple pie you can get in any American supermarket. The cheesecake was also awful and not much different from the supermarket. When my girlfriend was halfway through the cheesecake, she put her fork down and found a big soft black mold on the bottom of the cheesecake. We shone a flashlight and took a lot of pictures as evidence after confirming that it was mold. I raised my hand to the waiter and he came over and I said there were obvious black mold spots on the bottom of the cake. He brought the cake into the back kitchen and luckily we took pictures as evidence.
Here comes the climax. After five minutes, a tall chef came out of the back kitchen with a chef's uniform full of stains, or aged stains. The chef was furious and told me that it was grilled pecan, and I said that grilled pecan couldn't be that color, it should be hard coffee colored particles. I cook and bake a lot myself, there is no way I can't tell the difference between grilled pecan and mold. He suddenly disliked me with particular anger, saying that he had been making cakes for forty-five years and could make them with his eyes closed. His exact words: "You are wrong. I am right. You are wrong. I am always right. The most outrageous thing is that he very, very proudly said: "You should be grateful that I serve you tonight". I was shocked, how he had the face to say such words, he repeated two or three more times. After that, he said that other cake slice also had this on it. I said, "Then show me the ingredients, or find another cake with the same black spots. He stopped talking and went into the kitchen.
After that I found the male waiter, who seemed to be the owner or manager or something, because I saw him taking a glass and pouring a glass of wine for himself while serving. I said to him, you tell this dessert chef to give me an apology b
