Eteri Nemsadze
Google
Worst Hosting Experience – Zero Care for Guests
We had a 10:00 PM reservation but arrived early at 9:00 PM to make sure we could get a good table to watch the show. I approached the host, explained it was our first time, and that we really wanted to enjoy the show. I even told her we didn’t mind waiting or coming back later if needed. She asked if we preferred inside or outside, and I said, “Wherever you recommend for cooler air and the best view.”
She seated us inside which turned out to be the worst spot in the entire restaurant. It was uncomfortably hot, the show was happening outside, and we could barely see anything. People walking outside the restaurant had a better view than we did sitting inside.
I asked the manager to move us outside where I could see empty table,but they simply didn’t care. It felt like they have enough customers that they don’t need to care about anyone coming back. It wasn’t just poor service, it was a lack of basic human decency from the host, the servers, and the management.
In the end, we paid over $500 for appetizers and drinks, canceled our main courses, and went somewhere else to actually eat. For that price, we expected at least honesty and respect instead, we left feeling completely disregarded.
Beside the horrible hosting, have to
give benefit to the singers they sound good.