Anna Kensington
Google
I want to give this place a fair review and not base it off of just one aspect. If I were to base this review solely on the item I ordered (homemade Oreos), I would give this a 4/5 because it was really tastey -the centre filling was smooth and creamy and the cookie itself was decadent. HOWEVER, if I were to base this review on customer service and experience, this would be a whole other story. Upon walking into the store, we weren’t aware that the store was about to close in 10 minutes. The lady that worked there appeared to be rather annoyed- like another person said in the reviews, she looked like she couldn’t be bothered. We ordered a cappuccino and she proceeded to tell me that she had 4 more minutes until the store closed and the machine was already turned off; I could order anything without froth. So we decided to order the Americano which was watery and tasteless. Then we quickly ordered the Oreo as it was the first thing we saw and didn’t want to bug this woman further. I am just curious as to why one machine that is used to froth milk was turned off 10 minutes (not 4) before the store actually closes and couldn’t just be turned on but a another machine to make another product was left on. I am a big supporter of small businesses/mom and pop shops so I was excited to try this place but I am incredibly disappointed in the experience I had here.