Michael Y.
Yelp
Having been many times to nearly all of the ski/snowboard resorts in Southern California (including Snow Valley, Bear Mtn, Mtn High, Mammoth etc.), Lee Canyon is not only far less expensive, but a better overall experience. The days we went the snow was good, trails well maintained and I have to say that the customer service, both onsite and especially the people who answered my email questions and concerns were awesome!
First, you may see some negative reviews mentioning the rental process and staff, but I can almost guarantee that these people were either visiting on a holiday or a weekend right after it had snowed. When this happens, it is not unlike any other resort, you should expect it to be crowded. On our first day, it was no exception, we did wait for our rentals, but despite the busyness, we found the staff very attentive and customer service staff addressed every single one of my questions with a quick response. For any issues we had, the staff far exceeded my expectations, making a raving fan, loyal customer out of me. This is how a great business operates and values its customers.
Lee Canyon is on the smaller side, with 5 lifts and 22 trails, but it felt less crowded than most resorts I've been and I never found it overcrowded. The parking lot can fill up quite fast so you'll want to arrive early, better if it's close to or even before opening. Else, you may be walking very far. There are several lots so you should always be able to find parking, but be prepared to lug your equipment from a distance if you plan to come later in the day. Lockers are also available at a reasonable daily rate.
Food options are decent, I even found things like chicken strips, pulled pork and hot dogs quite tasty, it is comparable to amusement park food prices. Being vegetarian, I just wish they could have had a few vegetarian/vegan food options, possibly a veggie burger, veggie hotdog or other options.
Staff operators were very nice and helpful for the most part. Our kids struggled at times to get on and off lifts, and staff were right there to help. You will see quite a few beginners here but because my kids are beginners themselves, we felt like we fit right in.
Most of what you book should be done online including lift tickets, rentals and lessons. It's super convenient to pick up your tickets at the kiosks all around. Prices rise as you get closer to whatever date you you so you're encouraged to purchase earlier.
Overall, this has become one of my favorite resorts. Looking forward to coming back soon and many more times.