Nikuni C.
Google
placed an order for the Reuben sandwich with the dressing on the side and received not only the dressing on the sandwich but also the dressing on the side!! When I called to let the owner know, he claimed he didn't hear me say on the side however, how did I end up with a side of Russian dressing. It's the lack of accountability for me in this situation.
Customer service is the pinnacle of any business! I do not feel I received good customer service at all.
An apology for the miscommunication would have sufficed however, that did not happen here. Looks like I will have to find a new establishment to patronize!!!