Legacy Salmon Creek Medical Center

Only a 2 star due to Charge Nurse Kelly. Actual nurse Michelle was 5 star!. Everything was going well as far as treatment went for my wife (room 548) until visiting hours ended. Our nurse was very kind about letting us know that visiting hours ended at 9. I stated that I have always been able to stay with her in the event of complications as she has stage 3 cirrhosis and many other issues that can be life ending and that she haf just received a blood transfusion which needed to treat 5 different antigens with 4 new antigens that she's never had. Michelle stated that there are no exceptions to this rule in my wife's situation. I let her know that if my wife passed away from receiving multiple blood transfusions that she had never experienced, there would be legal ramifications to the hospital if she passed away due to them without my being by her side. Michelle turned me over to the charge nurse Kelly and she reiterated no exceptions and required that she walked me out of the hospital. She said very little in response regarding my concerns until we got to the exit. At that time she became extremely rude, making comments that I was threatening her staff. Utterly confused, I stated that I mentioned each time that it was legal ramifications only that the hospital would face if she passed away that night, she stated again that I was physically threatening her staff. Again, I asked "how was i threatening any person at all when I keep saying LEGAL ramifications? " She became more rude at this point and said that by threatening her hospital, I was threatening her staff. I informed her that I was recording the entire conversation. She then straightened herself up looking shocked and walked away. Calling my lawyer tomorrow but I would be happy to settle this knowing that she was terminated and not able to treat another concerned husband or father horribly. All I ever asked was that I was able to be sure that my stage 3 cirrhosis wife with ascites, bleeding varices, a very recent major surgerY [TIPS] and a blood transfusion treating 4 new antigens than she has ever had be allowed to be with her After 35 years of marriage if things went horribly. This will NOt be my final statement by any means. I am furious at this horribly aggressive 1 star treatment by Kelly after care from a 5 star nurse tonight

They handled my medical emergency and subsequent stay with kindness and efficiency. They were able to keep my kids with me (I was alone with two children) they helped keep the kids calm and with me til family could travel to meet us. The staff were attentive and kind. The male and female nurses were amazing and explained everything. All in all they made a hellishly painful experience go as smoothly as they could for us. It was a hard 4th of July adventure but I highly recommend this facility and their ER staff especially.

We took our 2 week old into the emergency department and were disappointed in the care we received as concerned parents. The minute we refused an x-ray (just for standard purposes, not because the physician was concerned) the demeanor of the nurses we saw after triage completely changed. We were told “this isn’t a prison and you can do whatever you want with your fetus”. Among other things said, it made both my husband and I, as brand new parents, feel angry and unsafe in the hands that we were trusting our baby with and the care that we might receive. ER’s are often crowded and individuals are overworked, but patients should all feel seen/heard and treated with respect - Legacy Salmon Creek ED most definitely failed at this.

My sister(79 yrs old) Had 3 strokes in one week recently, and was treated at Legacy, Salmon Creek. ALL of the staff were professional and friendly. The nurses and social workers as well as Dr Anderson, her Neurologist, were there when we needed them. This is the best hospital I have been in, rivaling the Mayo Clinic i Visited in Rochester MN! A shout out to Social workers Nicki and case manager Samantha who with Dr Anderson made my sisters discharge easy. Every nurse and CNA on the floor should get a raise!!

If you have never been here, there is security, with metal detectors as if you were entering a state building. This was not comfortable to begin with. The entry desk staff were friendly, so there is that. For any procedure you are escorted back by an employee and dropped at a door. You are not allowed to walk there yourself. I don't know if this is the intention, but it feels very prison like. I had a needle biopsy on a throat tumor performed here. I asked them to verify my insurance was accepted for this. When they did so, they did not bother letting me know they are out of network. This means I am responsible for the entire bill. Secondly, the doctor was brought in from an outside company. I was not warned.this was typical for them. He was arrogant and argued with the nurse about what tumor to biopsy. I wa told to choose...a non-medical professional. In addition, as a natural redhead, I process anasteshia slower. I just need more time. The outdated thinking, he still prescribes to, is giving more anesthesia. He proceeded to arrogantly inform all the nurses I need more as a redhead. That has been proven untrue. We need more time, not more product. I was also told by three staff and nurses there would be no pain and I would be able to drive myself home. None of that was accurate. I had swelling in my neck and limited mobility upon leaving the hospital. I also had weeks of bruising and pain. Finally, when I reached out to patient advocacy about this all-around negative experience, they said too bad. None of this is thier responsibility because I should know to ask if they are out of network and the doctor was brought in from elsewhere...so not thier responsibility. What they call patienct advocacy is clearly a wall of excuse filled employees to validate thier poor practices. I will cross the river before setting foot in this establishment again.

My sister was brought in by ambulance yesterday. While in the ER her nurse Sonya was over the top excellent. Explained everything very well. While in ICU until visiting hours were over her nurse Hunter then Page were excellent. They were very compassionate and polite. My sister had the best care from her nurses. Thank you all. ❤️❤️❤️

Want to take a moment to give credit where credit is due. We had our baby last night in a complicated situation and the labor and delivery department at Salmon Creek is second to none. I'm never seen so many people move so fast to take care of business. My wife my baby and I are all happy and healthy at this moment. Thank you everyone that was involved we cannot put into words how thankful we are for all of you. And a special shout out to Lexi you went above and beyond the call of duty last night. An amazing nurse. Again thank you for everybody that was involved. They will take care of you here

Admitted through the ER in April 2025. It was a little slow but I have had to wait in other ERs much longer. The staff was great throughout my entire visit. Special thanks to the 9th floor staff: Jonica, Josephine, Jasmin, Scott, Teri, Ciara, Tyler, the 2 Megans and Silma (?, not sure I got her name right, from housekeeping). The hospital was very clean, and I felt safe and well taken care of for all 4 days I was there. My medical team was also top notch!!!

I've had the privilege of experiencing Legacy Salmon Creek Medical Center firsthand on several deeply personal occasions, and I feel compelled to share my positive experiences based on the overwhelming number of negative reviews I'm reading about this place. The staff in this hospital have been there for me and my family through many important, and a few times, heartbreaking moments. I witnessed firsthand the labor and delivery staff's joyful exuberance in caring for my friend's newborn child; these people love what they do for a living! I recently witnessed the doctors and nurses care for my grandmother after a traumatic fall that resulted in the diagnosis of terminal illnesses and a monthlong hospital stay. I've also been treated in this hospital and received quality care at a time in my life where I wasn't sure how I would pay my medical bills. I'm happy to say care comes first here, and over the years it has been nothing short of outstanding. Here's where things get problematic. Hospitals are public institutions that cater to a wide range of patients who have vastly different needs. It's impossible to accurately predict the outcome in any situation, especially with so many unpredictable factors at play. But I feel it is important for me to say the caliber of care my friends, family and I have received at Legacy Salmon Creek has never been anything short of amazing. The doctors, nurses, technicians and admin staff have always been patient, understanding, and extremely dedicated to healing those in their care. I've always been impressed by the hospital's commitment to basic human decency as it shines through in every interaction. I'm telling you, this is the only hospital in the area I would want to receive care. Clearly, hospitals aren't always perfect, and my heart goes out to anyone who has had challenging and frustrating experiences here. Just know, from my personal experience, I can say that Legacy Salmon Creek has been a model of quality care and compassionate service when it mattered most. Areas for improvement: Please find some funding for staffing the hospital giftshop! I haven't seen it open once during the last month of regular visits to see my grandmother. Also, I'd love for there to be wheelchairs or assistance available for people with mobility issues who want to visit family receiving care. This may be available, but I've not found these resources during any of my visits.

This is absolutely unacceptable. To put you in a hallway with no privacy is ridiculous. My wife came in with severe chest pains vomiting and diarrhea. I understand waiting to get triaged but putting is on a hallway in a freaking plastic chair to wait for doctor and imagine is absolutely ridiculous. No private restroom to use to vomit and relieve herself is so wrong. We waited 3 hours to get seen and now she has to wait in the waiting room with all the people waiting to see a doctor. She is hooked up to an IV running to the public rest room while hooked up to an IV is impossible. If this is how it is a Salmon Creek Legacy I would not ever go here again. This is ridiculous.

Complacent/arrogant security staff. Patient status board in waiting room is convoluted and inaccurate. Staff in waiting room doesn't follow up with promised updates. Nursing staff was average. Billing department was worthless. Auditor Nurse never returned any of my calls. Billing amounts are inflated and outrageous. I'll think twice before using this hospital again.

Visited emergency room with a BAD case of shingles waited 3 hours to be seen. Next I waited 1/2 hours to have an Xrar then waited in an isolation booth and they said there is nothing we can do you are free to leave.

This SUCKS! Brought my dad in ambulance on Friday 10/19, I get a phone call on Tuesday 10/22 and the oral antibiotics the ER doctor perscribed was the right ones and I would need bring him back in to get IV antibiotics and just let them know we were already in here on Friday and we would be let back soon. LIES!!

Stay away from here. I wanted to make an appointment with pediatric orthopedic, but the receptionist (Holley) was very rude saying "I'm not sure we see that kind of injury. I will call you back." without asking my phone number and hang up!! My daughter has grade 3 turf toe and other bone issues that need to be seen Dr, but how come the receptionist diagnosed it?????????? I called her back and she hang up! How rude!

The ER is horrible to say the least. Most staff are rude and you're lucky if you get a kind doctor. Sad to see the elderly sitting in the waiting room exposed and not a nurse to care... it's dirty and literally like a third world country. Don't go unless you have no other options. This area needs better doctors and nurses. The community is suffering and none of them care . This review is from multiple trips over the years, and each time it only gets worse.

As someone with undiagnosed chronic illness (still in the process of receiving ongoing specialist care for years) it is very hard to find medical staff that actually care about what i am going through instead of diagnosing me with just anxiety.The last time I had to go to the ER (two days ago) I went to the closest one to me which was PeaceHealth. I had a very discouraging experience there and I swore I would never go back. As my symptoms got so much worse today, I decided to give Legacy in Salmon Creek's ER a shot. Immediately upon arriving, the entirety of the large waiting room was PACKED. This wasn't my biggest concern, as I was much more concerned about the quality of care. I was initially called in for vitals, and sent back to the waiting room. Then I was taken back for an EKG and then sent back into the waiting room. Then I was called back for triage, and once again sent back into the waiting room. I was once more called into the back, However, this time, the nurses hooked me up to an IV with fluids, as well as a heart monitor, and I was sent back into the waiting room hooked up to all of this. This has to be some sort of HIPAA violation?! I don't need strangers knowing what I'm going through/what kind of treatment I'm receiving. That was a very odd and quite honestly, humiliating experience. One I was finally called back into a room to go over my results (about 3 hours later), the doctor came in and only focused on one of my issues even though I came in for a plethora of them. For context, I came in for fainting, chest pain, shortness of breath, nausea/vomiting, and numbness and tingling. I was only treated for pain. The doctor told me I didn't look like someone who was experiencing pain. As someone who has been in and out of the hospital for YEARS now, I'm almost used to my pain. Was I supposed to be moaning and groaning to make my symptoms believable? I was prescribed extra strength tylenol sent to my pharmacy (???) and given torodol (pain medication) and advil. What was the point of coming here? $250 copay for that? I ended up spending about 2 hours more just waiting in between when the doctor would come into speak with me. I ended up spending a total of 8 hours here. I would have 100% rated this experience a one star, but I gave an extra star for the kindness of each of the RN's I came in contact with, as well as the cleanliness of the hospital compared to PeaceHealth. The American Healthcare system is truly a joke, and my experience here just justified that fact even further.

May 23rd 2025 Friday 2:30pm Legacy Salmon Creek Emergency room made my 80 year old mother wait 9 hours to get no results. My mom fell in her bathroom her face hitting the tile ledge of her shower. She had smashed up her nose and lip, jammed her jaw and scraped up her face. After waiting an hour they did an ct scan told her it would be 10 minutes and sent her back to the waiting room. She was told not to eat or drink. They never came back. After 8 hours she tried to get the results. No one could give her that information. She needed an ice pack to replace the one she came in with and was given something that did not last. The waiting room was terribly uncomfortable, we were starving, they gave her nothing for pain or swelling just told her to wait. She finally gave up and went home. Called the next day to get the results and was told they would not give them out unless she make and appointment and was willing to wait up to 6 hours again in the waiting room. There was nothing in her my chart either. Now due to the holiday she has to wait until Tuesday make an appointment to be seen to get her results eventhough she is in a great deal of pain. Doesn't know if her nose if broken, doesn't know if her jaw is broken...nothing. There were may others in the waiting room in the same situation. Disgusting treatment of an elderly person. Don't go here.

Don't try to walk in on a Sunday with over an hour before they close...Debbie said, "We've had a very long day and won't be taking anymore walk ins..." when I told her I was a Veteran in the VA system, I'm in pain, and this was my only option for Urgent Care in the area, she said she was sorry but she'd be happy to schedule me tomorrow. So just suffer tonight I asked? "It really has been a long day for us." Yeah thanks anyways.

Came to get an emergency CT scan after surgery complications. All we have done so far is vitals, the CT scan and waited for the results. We have been here for over NINE HOURS. We have been doing absolutely nothing since coming here other than waiting and being confused. Finally it's 2:30 in the morning and we had to track down a doctor to say " hey, can we leave?" and he just said yes. What the hell.

HORRIBLE. Er nurses are miserable, you get treated like cattle. Don't expect a comfortable waiting room as you will be placed on a cheap plastic chair for hours on end......literally. Their billing department is even worse. Just a horrible organization!!!! Can't believe America has such bad customer service for hurting individuals. Just awful. You won't leave this place feeling any better as a matter of fact you will leave feeling worse and broke financially. I promise you that!

The Emergency Room is poorly functioning. Didn't communicate with us about what they were doing much. At the beginning said no CBC blood test because one was done yesterday, then they go and do one? Kept my 88 year old mother with anemia weakness and pain from Rheumatoid arthritis sitting in a chair for over five hours. We finally left but they never said "we are waiting for a hematologist." We saw it in online notes later. Go somewhere else.

Best Urgent Care in town, full service X-rays virus testing, etc. Not crowded quick service Nice staff!

I hate the fact that I have to write this story It's embarrassing but recently my daughter came to this facility due to the pain she was in she's 28 years old and 8 1/2 months pregnant, the nurses were snobby and indifferent to her, which is horrible, she's a well educated African American Woman in a Masters program at PSU, with exceptional insurance, and great peoples skills. But she was treated as though she had done something wrong or was a ghetto welfare que

I was waiting a reasonable amount of time, However their doctor and nurse were not very kind! They were short and a bit rude! I was rushed out of there and felt rushed out! I don't usually go to this hospital, I won't go back! Peace be with you all Sherri

Went to the emergency room on the advice of my doctor because I had back pain and severe weakness in my leg. After an MRI, the doctor told me I had a "run of the mill" herniated disc. Made me feel terrible for wasting their time. It may be run of the mill for him, but to me was very scary. I would not recommend this hospital to anyone.

Visited EMERGENCY here. Previous to arriving, I called their operator and was told the wait time was less than usual - but I first had to explain that I was evaluating whether I should go there or somewhere else, based on potential wait times. It ended up being a 2 1/2 hour visit total, which admittedly is likely better than average. Everyone on staff was professional and courteous, with the exception of the guy in triage (I believe it was Toby, the one with the 3Stooges-lookin dark brown hair). Toby was hostile, condescending, argumentative, and set bad tone for the visit. Fortunately, everyone else on staff did what was expected, including Dr. Johnson, who made up for Toby's shortcomings. While waiting in the lobby, an unhinged fella started cursing people out. The receptionists remained calm and occupied the needler while waiting for 'Maximus and Cletus' from campus security to assist without escalating the disturbance. While I take issue with much of the American health care system, overall I would recommend this department. If feasible, call first and ask for wait times with candor. If asked properly, they may give you a fair idea of what to expect. When needing help, it may be better to drive further (with one or two other places in mind) if it means significantly less waiting. Remember they are often busy, and respect usually begets respect (usually.. ahem, Toby).

Generally quick access to triage, friendly and caring staff. I trust the care given. Very disappointed over an encounter the other day. While I understand the concept of security and safety, going through TSA like encounter is sad, but necessary. Staff in two areas were rude and did not in my view implement / consistently apply policy. Two people I know had their knives held by security while visiting our family member. They could have taken them to their car, but were not asked to. We were told we had to take ours to the car, which was no issue. Totally understandable. The problem I have is what appeared to be an 80+ year old gentleman with a beautiful wooden, extremely expensive looking knife. He was not given any options. He was crying when told he had to give it up or take it to his car. He told security he had no car. He didn't drive (was driven by someone or public transport). Again, while I understand the concept, why are there no options? It could not be in a locker? It could not be mailed to him? I have been upset for several days. We have told several people. Just cannot get over it. I have to say, the security guard kept turning that knife over and over. Is it his now? Do they sell them? Not happy with this. My thought is that this poor man was devastated by the illness of the person he is visiting and devastated by the loss of his precious belonging.

I went to Trevor Stanton's office for a check up, which I am allowed on my insurance per year as a free visit. Paid my co-pay and received a bill for $253 . When I called to ask why, they replied that it was coded incorrectly when they submitted to the insurance company. So why can't it be coded correctly and resubmitted idk. I spoke with the manager etc, and nothing was done. It blows my mind that they cannot do anything about it. I will not return. Liars, crooks and thieves.

I only went into the first in take room, the nurse was unprofessional, she sent me away with not help, so a very serious disease btw, and then lied on the after summery !!!. I told them I wasn't paying that bill. They ignored me and sent it to collections where I am now fighting it. Absolute garbage emergency room

I have taken my grandma to the hospital twice in the last month. Both times she was in the ER and then transferred to the hospital. I have never seen such great care in any other hospital. Every single staff member really took their time and sincerely cared. Every single staff member went above and beyond. We never felt rushed. every nurse and every doctor took the time to provide the best care they possibly could.

The single worst medical experience in my life at 63. went to the emergency room for chest pains in the evening was there for 3 hrs with no help at all got pissed and left. Went back the next morning because only emergency room around. Was imediatly verbally attacked by the nurse in the triage room while she was checking my blood pressure because I said I was there last night and no one was doing anything for the patients everone was getting vital and an EKG and that was all, good thing I was taught chivalry. Same today, I was there for nine hours with maybe 10 min total face time with anyone. I went to the front desk and asked what was going on because I had seen a complete turnover of people in the waiting room. found out they had all their rooms full and nowhere to put people except int the waiting room and ignore the unless you hadn't had you vitals or EKG done yet. After all of this theytold me what I told them when I arrived and never looked further. the refered me to a cardioligist. and that when they told me that they were no longer a Kaiser affiliater facility. Oh and my final consultation of ZERO information was in the hallway that had cloth privacy barrier linning the hallway from beginning to end. Do Not go to this Hospital! the majority of them are so full of themselves they dont even know pathetic they are at their job. I'm managnent in a business and we would be out of buisiness if we operated that way they do. I'm putting my whole name in because I would love to see managment contact me so I can tell them what I really think Randy Hess

Worst hospital experience ever. Left with more trauma than help. Came when our daughter was experiencing stroke-like symptoms and we were left to wait for hours while other patients are having complete nervous breakdown screaming the waiting room was out of control. After only having her blood pressure drawn and them collecting our insurance information we left the facility because it was actually making her migraine worse. Super fun to then receive a bill when all we received was trauma. Will NEVER return even if we were dying. Terrible. There's also no parking so we had to park in the parking structure and walk around the whole building while my child couldn't walk well. Insane and inhumane. I've received better care at a hospital in Mexico.

Mostly good nurses and techs here, but the mid-level providers and doctors here are mostly idiots, at least when it comes to addiction. These fools all recommend AA, sponsors, The 12 Steps', meetings, etc. It's all they know, so they blindly and ignorantly recommend a FAILED system. I don't care how popular AA is, it's a HUGE failure! Do your research you Ph.d's, PA's and NP's and stop acting like AA is the only answer. A peer-reviewed study showed 40% of attendees quit within a year, and as far as staying sober, the figures show only 5-15% stay sober! Would you get on an airplane with that percentage of success in getting to it's destination? Note the attached meme. The guy who wrote the 12 Steps died from a disease due to his addiction! Yet even healthcare professionals believe in this failed addict's wisdom! Unbelievable! Bill Wilson died from emphysema due to his cigarette addiction! He just switched addictions! This is common in all these so-called "treatment" centers or AA groups or other programs. These folks switch to food, cigarettes, marijuana, pornography or other habits! Yet you idiot doctors and mid-level providers keep recommending this failled system and the wisdom of a guy who died an addict! Unbelievable!

Hip surgery 1/7/19, unfortunate post op dislocation 1/20/19, during ER visit for hip reduction I was given 1 mg dilaudid before xrays, no pain control, 1 more mg before reduction again no pain control at this point. Next I had conscious sedation. After the reduction by a PA the RN did not help me get dressed. They did not see if I could walk. The put me to wheelchair then into a cab to be sent home. I had no help at my house. I woke up the next morning. I do not remember the cab ride home or paying the cab driver. I had to look in my wallet to see if there was a receipt and how I got home. ThNext day I woke up in my living room. I was horrified when I stood up noticed my underwear they cut off me in the ER hanging out of the scrubs with my pantyliner. They discharged an FNP ARNP from the hospital like that. If you have another ER choice I would go elsewhere. I called to speak to Legacy ER manager. No ER manager could be found nor has anyone called me back about my concerns of the care I received at LSC Hospital. Imagine that....

This place is the worst organization they don't know their head from there feet. They have taken months to schedule an appointment just to cancel it. I am sick of people not caring about others life. Ramon Hollander is worthless and a waste of a paycheck!

I went in because I had stepped on a piece of metal that broke off in my foot. I sat in the ER for 6 hours. The quote "Doctor" stated he was unwilling to take it out and told me to leave it in my foot. The next day I went to a foot doctor who removed it in less than 20 minutes. DO NOT GO HERE. Worst service ever.

They have the worst triage. My partner whose already having a cardiac pain. doctors didn't even attempted to attend to. We even saw a severally cut child and was waiting almost 5hrs ahead of us. Worst worst

Worst ER experience ever. Waiting room experience was like a Star Wars bar scene. The wait times were obscene. After 4hrs the would be patients were getting angry and confrontational. It was scary just being there. Staff for the most part were great. Not their fault the administration of this hospital is uncaring and self serving or just incompetent.

I recent had spine surgery at Legacy Salmon Creek. The care I received was amazingly kind. Every. Single. Person was kind, professional, and treated not just me but also my family with dignity and respect. Excellence in providing trauma-informed care, also!

If you are having a baby, I would highly recommend the birthing center at legacy salmon creek. The staff was incredible and made the experience for us. I am pregnant again and am glad I don't have to worry about being in good hands. I have also unfortunately had to visit the ER. i did not have to wait long (they definitely prioritize emergencies). It does take some time to get test results back but that is expected in ER situations. The staff was friendly.

I'm actually rating this as Terrible. I'm reporting this place for malpractice and negligence, and abuse that is completely unethical and unacceptable. I have Addison's Disease and a lot of food allergies. no matter what I say, they continue to bring me food that I can't have. No matter how many times I tell them and talk to the dietitian about it, they are STILL giving me the same old stuff.. in addition, they are not giving me the proper dosage of Prednisone- so I'm always running low and that's the first step towards me going into crisis because the "doctor" in his infinite wisdom, will not adjust my dosage because "what you are on is ok" which is what they said when I was here a few years ago and I kept telling them that I was going into crisis and they just kept saying "you have enough steroids, you're just fine " and two ho later, I am unconscious they didn't listen to me. So this ended up with me in the ICU - twice. So they clearly have not learned anything since then. I'm treated very poorly by the staff, very punitive and demeaning. Because rather than listening to me and working with me, oh no that's not possible I guess. I'm always the cause of the problem. there's no sense of being Trauma Informed, rather the opposite. I'm reporting each person to the licensing board as well as the hospital itself. Nobody who needs help should never be subjected to this kind of treatment. Considering a Malpractice suit as well.

Legacy needs to have a talk with their nicu staff on professionalism my birth experience was the worst and I say this as a first time mom not only was my surgeon racist and rude to my husband I went to get cared for after my C-section and she completely dismissed everything I said I was better off talking to a wall plus my nurse was supposed to have me plugged in to my oxytocin the whole day I watched as my own contractions decreased and said something to her lady annoyingly turned off the machine in the room and said don't worry about it I'm pretty sure she was more concerned about catching her flight that afternoon to Hawaii because she was talking about it that day and I'm from their honestly I expect more from this hospital!!the least they could do is act like you care for your patients and treat them with respect first time I ever experienced racism in a professional place

Needed insulin, but not from this region. Was able to fill prescription, after getting some info from me, and assigning me a temporary number. Thanks!

I got very sick with covid so i went to the ER. Upon arrival i was immediately treated like garbage. 6 hours of horrible and painfully waiting they pulled me into a hallway to "treat" me. The wouldn't give me anything for my fever or dehydration. I am extremely angry by a hospital with complete disregard for human wellbeing. Then they tell me i pneumonia and sent me on my way with no prescriptions or treatment plan. It almost felt like i was sent home to to die by the people that took an oath to help others. I guess they fired all the good doctors and kept the shit ones. HEROES DO NOT WORK HERE!!!!!!!

So went to er sat for an hour to see a triage nurse. Then sat for another two hours to see a dr now I'm sitting waiting for results. Such a waste of everyone's time they should just start over with patients in mind next time instead of whatever bull*#%^ this is absolutely terrible!!!!!!

My Wife gave birth to our Son at this hospital. Everyone that helped us was very very respectful and treated us like we were royalty. I will not use names because every person was exceptionally helpful. There were two young ladies who went way above and beyond. One lady even visited us before her shift started to stop and see how my wife and baby were doing. Anyhooooo, the Doctor and birthing team made having our Son a Magical experience. I thank them super much. Last but not least, I ate at their cafeteria there. I ordered a bacon cheeseburger, best I ever ate. Who would think a person could get such a delicious flavorful burger at a hospital. Truly added to the Magic.

Please be advised that when visiting this er that they will do everything in their power to get you into triage quick so they can bill you. I had to go into this facility a few weeks ago with internal bleeding. After about fifteen minutes in the waiting room I got called into this little room so they could triage my condition. After asking the same questions I answered at the front desk, they told me to go back into the waiting room. here I sat for 3 hours without any other direction or contact with any of their staff. At this point I decided to leave and go over to the urgent care at Kaiser, as my app showed they had an opening over there. I went to the front desk to let them know, and they informed me that because I was already triaged that they would be sending me the bill for 200 dollars co-pay. This is a scam on so many levels, they don't care about you, just how they can get your money and bill your insurance. Even if you don't make it back to see an actual doctor in the er

ER waiting room furniture was awful. My 99 year old father was stuggling with discomfort as we waited 8 hours for my step-mom. The seats were peeling, cusions sagged ans most sized for a small man or woman. I understand bugets are tight, and not complaing about wait time. But please find some $$ to update the ER furniture.

Waited 4 hours for them to hand me a cup to take home for a stool sample. I told the front desk this would happen but they still made me wait 4 hours to see a nurse. I hate this place, I hate the staff, why does the American healthcare system suck so bad

The medical staff here are wonderful. The ER can get extremely busy and wait lines can be up to eight hours, if not longer. I have given birth to two children here both by emergency C-section. The staff was very helpful and understanding and help me get back on my feet within a couple of days the operators when answering the phone are polite and professional. Overall, I would highly recommend this hospital before any other hospital.

I believe them to be a zero star hospital but did not have that choice. I would recommend that you never go to their ER for any reason. Waited for hours until we were finally called back to "a room". When I was asked to lie down on a gurney in a fairly busy hallway and told that it was my room I couldn't believe it. There were barriers between gurneys up and down the hall but all patients were exposed to anyone walking up and down the hall even during an exam with the doctor. Private medical information was shared by the nurse and doctor for anyone in the hall to hear as they spoke to the patients. The nurse that seemed too busy to care much and The doctor seemed too busy to listen. Once I went back from the lobby vital signs were never taken again and I received the fastest and least thorough exam from the ER doctor that I have ever experienced. This was my first and last experience at this hospital. If I ever have to go again I will go to Providence where I know I will get good care.

I arrived by ambulance with a cerebral hemorrhage. I was put in room and hooked up to hundreds of wires stuck to chest and arms and legs. I was only offered one drinkof warm water in 12 hours I was never offered an opportunity to toilet could unhook from wires. No call light. When a nurse finally entered my room at 12 hours I dared to inquire when I might use the toilet or have something to eat or drink. The male nurse 6 ft talljumped all over me saying I was attacking him. Mind you I'm hooked up to wires, I'm 5'1" 115 lbs. And in a state of stroke but was accused of attacking him when I dared ask when I may use the toilet. Finally 6 hours later a plate of food arrives. I ate it all with no incident. They do cat and MRI then admit me. They haul me up to the sixth floor . there's no water. They took away my small juice and fruit cup I'd saved. There was no IV hooked to my line in my arm there was no catheder. When I said II needed to pre nurse runs and gets a machine to check the contents of my bladder saying yea it's full while pressing on it with her tool. Well yes I knew it was full that was the point in asking for assistance to the toilet. She drags 3-4 more nurses in some being male sits me on a pot in the middle of the room chatting with her colleagues. I was given 1 minute while they all stood around talking then with no communication she grabs my pj pants and underwear and rips them off me. I could go under the circumstances and in one minute. She grabs a diaper and puts that on and puts me in bed with a box alarm that lets out a shrill alarm if my but goes off the box. The call lights were kept out of my reach they all dat behind a wall chatting and eating. I seen a plate had been delivered but was left out of my reach then picked up. No one said a word. When I asked where my dinner was I was told I missed it and could have a sandwich later. She brought me 3 pills still no water finds an old cup with a small amount of cold coffee in the bottom and tells me here use this to take the pills with. Cold coffee gags me in and of itself before adding 3 large pills to swallow with maybe a tablespoon of fluid. As I knew I would I blanched and the pills got stuck in my throat. Then I was told no sandwich no drink for another 24 hours as I had to wait for someone to show up after weekend starving to tell me what I already knew. I could swallow. After she didn't give me dinner nor a sandwich mind I'm on second day and still have not been offered water or anything else no IV. Then one of the male nurses makes it a point to stop in my doorway take a big slow bite of his sandwich hold up his drink as though toasting me with a big grin on his face when I decided I'd had enough of their shit I decided to check out. I've had a terrible stroke and am at risk of dying. They didn't wheel me down from 6th floor they made me walk and took me to an exit clear across from where pick up and drop off was and put out in the pouring rain rather than sit me in a chair in the waiting area. I was a nurse 30 years ago I was dumbfounded at the unprofessional , callous, incompetent. Conduct of the entire staff they never did give me water IV cathede R offer me to toilet. No toothpaste, brush or even a sliver of soap rather put in a diaper and set on an alarm box they strip you of your dignity, self respect put everything out of your reach I brought and provided nothing not even a meal or water in 2 damn days suggesting I had to go another 24 w/o at that point I'm like well either I'm going to die choking on it or die for lack of it. I knew I could swallow I gagged on the cold tablespoon of cold coffee drinking 3 large pills down with no water not that I couldn't swallow. They think they own you and want to take you hostage by suiting you in a gown and diaper on alarm box are you kidding me. I crawled out on my hands and knees next to death.

I understand not wanting visitors in with patients because of covid and all, BUT IT'S AN ER. How can you expect someone who needs an emergency room to sit and wait by themselves.. They should either allow one person or have a text message notification system. I'm baffled at how unorganized a 2021 emergency room can be. Such little care for incoming patients! They also apparently don't allow visitors to use the bathroom. So I guess I'll pee on your wall.

I recently had surgery here and could not have been more satisfied with my care. My pre op nurse, Ricki, was amazing. I am very difficult to start an IV on and she used her tricks to make the process easy and painless. She was very thorough and kind and I can not say enough wonderful things about her. My surgery went smooth and the whole surgical team was great. I would not hesitate to have surgery here again. Leading up to surgery I had different staff call to collect payment, update health history, remind me of my surgery and pre op instructions. Everyone I spoke to was thorough and kind.

You have a bad head ache? Come here and waste 6 hours for nothing. this is ridiculous,

Super terrible doctor !! My wife came here on February 28th night because she's having contraction all day, came in the and nurse send her home because cervix was only 2cm we went home and about 10 minutes later her water broke so we went back in We came in at 10:30pm and around 6am on March 1st her cervix is 10cm (good for delivery) but there were no doctor...till almost 9am My wife interpreter was outside the room (my wife barely speak English) she said the doctor was complaining about not having enough staff that day...the nurse keep coming in and telling my wife the doctor would show up in 15-20 minutes and ready for delivery but not till like 2 and half hour later...the doctor finally showed up but we can tell she is in a bad mood During my wife labor there were only 1 doctor and one nurse from the start...the doctor told me wife she gotta go outside and talk to her colleagues real quick and she will be right back??? (DURING HER DELIVERY!!!!) the doctor left for 30 minutes, during my wife contractions there were only one nurse (she was nice) the doctor finally got back and decided to to vacuum the baby out...it was only 45 minutes probably the doctor is in a hurry, after labor the doctor didn't even talk to my wife all all or any congratulations... This is a bad experience...my wife was really sad she can tell the doctor is unhappy that day and not being friendly to her at all, she said probably this is what we get for being Asians :( No one should be treated this way especially pregnant womans.

Today was a good day. Thank you to the staff at Legacy Salmon Creek! I was dreading having to go to the emergency for my medical care. However, my experience was wonderful. I know it is a trying time to work in the medical field, and these guys are doing a great job navigating it! Everyone was so kind and cheerful. I just want to say thank you!