Kit D.
Yelp
Honestly, it was such a disappointment coming to Legal Seafoods this time, as it used to be relatively high end and pricey. I came here as an ex-loyal customer, for the first time after they renovated to the skybox venue, and was incredibly disappointed with my experience. The venue and prices are now incredibly high, but the quality of the food is now incredibly low. Completely disproportionate. The service however, was the worst part of the experience.
I came here for my grandmother's birthday. My grandparents are true Massachusettsians and seafood fans, so they wanted to splurge and each get a lobster roll with fries on the side. I was not feeling seafood as much, so I opted for a cheeseburger with a side of brussels sprouts. The lobster rolls were extremely small and the lobster wasn't of great quality-- they were each $45 as per "market price". Completely ridiculous. I would recommend saving yourself the money and the disappointment, and heading elsewhere. My burger was just so-so, and my order was done wrong twice before getting it right the third time. We also had to wait an incredibly long time to order despite being the only customers in the store. To be seated, this was the case as well, where the host took her time to put on her coat and told us she was "going home for the day", instead of seating her last table. Unprofessional. The cherry on top, was when we made the reservation we put that we had a birthday. The waiter came by and asked if we wanted dessert. We said no thank you. He understood this as an invitation to make a "funny joke" where he glued a candle to an empty plate and lit it, and said "happy birthday, calorie free" to my grandmother. I have never seen anything like it, completely unprofessional! Even though we said no dessert, he could've brought a small piece of dessert, or nothing at all, not play whatever that middle ground "joke" was. It was humiliating to see that joke played on my grandmother.
I am very patient and understanding when it comes to the food service industry, but all of these things in one visit are just too much! The service in combination with the food was just a huge disappointment. I will not come here again.