Amanda Schaasberg
Google
We stood in the walkway for a good 5 minutes before WE ASKED one of the waitresses if we needed to seat ourselves. OUR waitress was GREAT as well as Diona, however, there was one waitress in particular (blonde) who kept telling the cooks to “STFU”, loudly lol. The cooks were LITERALLY FIGHTING in the kitchen, manager present and all - and didn’t do a thing. The waitress even said “he doesn’t care 🤷🏻♀️”. We had to wait until the cooks were done fighting to have our food made - which was about 20 minutes after we had ordered.. so now we’re waiting 45 minutes to eat mediocre food (at best) in a lousy atmosphere. A table had to walk out because nobody greeted them or came to take their order. DoorDash and Carry-Out were their first priority. The food was TERRIBLE, pita was hard, fries were dried out or old as dirt, my son never received his food after an hour wait (tuna melt), and then when explaining this to the MANAGER, he looks at me like I’m stupid and says, “well idk what to tell you - you gotta pay for what you ate”. 🤯 sir, I’m trying to tell you this FOOD is INEDIBLE!! Good thing we took a bite and that’s it….this was unreal… and I previously have worked in the hospitality industry for 10 years… I used to come here frequently, but over the years it’s truly diminished in quality. It’s not a pleasant experience at all, and in my opinion not worth the time or money. This restaurant is a complete JOKE, and probably the laughing stock of Royal Oak. Hopefully, they’ll see this review and think about making a change, but I doubt it 🤷🏻♀️ even their staff wants better management!!!!! WAKE UP!