Brian V.
Yelp
BIG BROTHER IS WATCHING. We stayed here recently and many instances point to -- BEWARE, you are better off staying at a larger chain hotel, or at least a 'real' hotel.
Note - read all the low 1-2 star reviews on this establishment, they hold true to what we experienced. They are buried behind the stellar reviews, but here is the real deal. Some issues, facts that might tell you to go reconsider booking this place.
1) I was at the pool one evening with friends, and it was 9:45pm. A facility manager came by and said that the jacuzzi and pool closed at 9pm. We asked, "does it hurt anyone if we just sit here and have a conversation?" He replied, "The owners are watching you and they can see me telling you to leave the pool. If you don't leave, they'll tell me to kick you out." WATCHING ME? I learned from this stay that they are watching you. Watching you all day. They know what you do and where you go on the property. A little freaky. There are cameras everywhere. You will surely feel like you're back in college, or summer camp and they are telling you to go back to your room and go to bed. Im on vacation, and I have to be in my room by 9pm?! WTF.
2) They dont want you to bring any alcohol on the property. You have to buy their drinks. Note, there is no bar. It's canned drinks they sell in the lobby.
3) No phones in the rooms. If you have a problem or need assistance, you have to walk to the lobby, which by the way closes at 9pm. So if you have an emergency after 9pm -- good luck getting any help. Youll have to call the police for any real help.
4) We experienced bugs in our room too. OK, it's the desert, and they exist, but maybe they need to have better seals around their doors.
5) Breakfast is lame. Croissants, yogurt and watery coffee. We had it once, and decided to just go to Koffi instead. Not worth it.
6) TV in the room was not even set-up. We couldnt even access any of the apps (Netflix, HBOMax, etc.) Thankfully a previous guest logged in and didnt log out. LOL. Cant the 'hotel' afford to offer these channels?
7) Toilet pressure was horrible. It barely flushed. Youll have to like looking at your skid marks during your stay.