Les Hautes Roches

We took our dog so maybe our room reflected this? It was a bit ‘70’s a bit old but huge with spectacular view over the Loire. Loads of stairs if you are not mobile! Bed incredibly comfortable. Reception for arrival departure were so charming and happy they made our visit special. Bistro Boeuf with foire gras and mashed potato with an amazing jus was a triumph - the staff again happy and welcoming. Breakfast a feast ! Loved it

Les Hautes Roches is an exceptional place. We came to celebrate our anniversary, and the attention to detail and service were outstanding. The rooms are built directly into the caves, which makes the experience truly unique. We highly recommend trying both the bistro and the gastronomic restaurant for a complete experience.

We originally booked for one night but enjoyed it so much that we decided to stay another. For the second night we had to move rooms, but we were pleasantly surprised with an upgrade. The location right by the Loire is perfect, we even went for a morning run along the river.||||We tried the bistro and had a very nice dinner with good service, and the bar is stylish and a great place to relax. The heated swimming pool was also a big plus, especially since the weather was a bit chilly.||||Service throughout our stay was excellent. A special mention for the young lady at the front desk. She was very helpful and even showed us two different rooms so we could make an easier choice.||||All in all, a very enjoyable stay and we would happily return!

An interesting stop. A large number of rooms are caves. Very good, efficient team. Rooms are well appointed most with views over the Loire. We ate in the bistro, which was very good with some interesting dishes well executed. The carte de vins was well assembled, especially in llocal vintages.

We stayed here for a night en route from Carcassone to the Chunnel. Great location, half way, and near the Autoroute for the journey home. ||The staff were charming and could not have been more helpful. Unfortunately some of the facilities didn’t quite live up to the billing: no shower in the room (a “superior” one) and the decor looks tired. ||We dined at the restaurant gastronomique and went the whole hog with the larger tasting menu. Done bits were excellent: the amuse bouches and the dessert but the overall feeling was of too much fussiness and artistry instead of taste and quality. ||We had no breakfast as we were full…||One more bugbear: we booked on the hotel website but were underwhelmed to see many better deals on the usual websites. Perhaps we should have cancelled and rebooked but one shouldn’t have to….

The hotel is excellent in most respects. Convenient to many of the best chateaus. The staff is great - helpful, welcoming and professional. Ample free parking, small but decent pool. And two very good restaurants. The Gourmet restaurant, in a beautiful room, has a fine menu of appealing dishes, and provides a few amuse bouches. All at a reasonable price for its kind. The wine list is superb, with many fine local wines offered, and also fairly priced. The Bistro also is very good, with different tasty dishes, and the same fine wine list. Outdoor dining was pleasant. It was all 5-star quality, except our room. It was very large, but the furniture seemed to be for a much smaller room. Watching TV was a stretch from any chair and impossible from the bed. The bathroom had no shower, save a handheld one from the tub, which we found inconvenient to use. The hair dryer had very little power. We had room #1, and perhaps others were better.

Beautiful hotel with an extremely large room built into the caves. We had room service one night and watched tennis. The food was amazing. Our casual dinner on the patio was only beat by the experience in the Michelin rated dining room. The customer service was top notch. Manon at reception and Marie (who was behind the bar when we met) were exceptional. I can highly recommend Les Hautes Roches! Easy parking, great location,

Having spent a week travelling across France and Spain, sadly, from an accommodation perspective alone, this hotel is in the dark ages - which is why I have titled our review as 'a game of two halves'. ||As you approach the hotel you immediately fall in love with the property. The road side 'wow factor' is immense, as is the welcome at reception. ||However, we paid EUR 505 for a "A Deluxe double Troglodyte room, built into the cliffs" and were seriously disappointed the moment the door to our room was opened.||Unfortunately, despite arriving early, we were provided what I believe is the family room - whilst it was huge and the bathroom, perfectly clean, the decor was dated beyond imagination and the bed with its bizarre bolsters would have been dated in the 1980's.||As I said, this was a game of two halves, which is why I have provided a 3* rating rather than a 1* rating. ||The staff were very welcoming, if a little distracted pool side e.g. we sat by the pool for three hours trying to get drinks but no staff attended the pool as they had an event on that evening - this led us to consider cancelling our 'gastronomic' dinner reservation however, thankfully we did not, as the experience of sitting on the terrace, over looking the Loire, whilst having a phenomenal (if very expensive) meal, was a treat. ||Breakfast was excellent.||Personally, I think I would not be able to recommend the accommodation to friends unless they to stay in a different room - I cannot vouch for the others, but the images of rooms online seem far better than the room we were provided - hopefully the others are up to date but for the cost of potentially 2 nights income at these rates, the room could be completely overhauled and made 'contemporary' in design and you have to wonder why this has not been done already...||As mentioned, we were travelling across France and Spain, so stayed in 5 hotels in 8 days, the rest were amazing and did not disappoint at this price point - which I would say is 'top end' for a one night stay with supper - all in I think our bill was circa EUR 840 with room, dinner and breakfast - so not cheap at all, but the room felt like it ought to have been a EUR 100 room experience, and certainly not EUR 505...

If you're looking for a unique place to stay in the French countryside, this is it. The hotel is built into the limestone and the rooms are cave-like. They get a bit dark at times but the uniqueness of the rooms more than makes up for it. The staff were incredibly accommodating. Due to a train accident, we arrived quite late but they were ready to receive us. They also made sure we'd eaten. Later, we wanted to get a taxi back from Tours but weren't sure how to do that. We called the hotel and they were kind enough to send a taxi to get us. One afternoon, we ventured into Vouvray for wine tasting and cheese and came back with all sorts of goodies. I asked permission to sit on the restaurant patio to enjoy the view with our snacks and they were kind enough to bring out chair cushions and silverware. I will say that we had better food outside the restaurant. Our one dinner at the hotel was enjoyable but expensive for the quality. The continental breakfast is effectively a basket for bread for 20+ euros per person - skip it and find something in town.

The hotel is very unique so it was built in the rocks . The food and the service in the restaurant are outstanding.