Jane D.
Yelp
It's a small restaurant in an exceedingly tight lot and we'd tried unsuccessfully to go several times before. It's popular and always seems crowded. Happily, we lucked out and were able to reserve for our group on a recent visit.
The food we tried was of mixed quality. Pho broth was quite lovely, a light, northern style, which came with the standard garnishes (bean sprouts, lime, basil, jalapeno). Beef (eye of round, I presume) was sliced a little too thickly, but fresh.
A shrimp and pork summer roll ("fresh spring roll") was well made with pliant rice paper and a reasonable protein to vegetable / starch ratio, but I was not a huge fan of the very hoisin-heavy dipping sauce, which overwhelmed all other flavors. There wasn't much peanut flavor. In IMHO, nước chấm would've been a much better partner for this intrinsically delicate roll.
Bo luc lac / shaking beef was made with good quality meat, but was overwhelmingly salty. The meat was cut a touch large and unwieldy and was not as melt-in-your-mouth tender as some of our favorite versions.
Bubble teas weren't the best. They were very clearly from powdered mixes. Tapioca pearls were a mixture of soft and bouncy and unpleasantly hard.
The two servers on duty were pleasant enough, but were clearly overwhelmed and unable to be present. We experienced some major delays, little check-in. Maybe a systemic issue the restaurant could address by hiring more staff.
Overall, this was a good enough meal that we'd like to come by to try more -- especially more of the pho, which seem to be a strong point.