Caroline Ross
Google
My partner and I visited this place today (14/06/2025 14:00-16:00) after often walking past and admiring the beautiful cakes in the window. They definitely caught our eye — which I now think might just be the way to get people in.
We weren’t looking for a full meal, just tea and cake. The atmosphere was okay, quite busy with people coming and going. There were around 20–30 tables inside, and while it wasn’t packed, there were 4–5 staff members on the floor.
We were seated quickly, but it took 30 minutes before anyone took our order — only after we flagged someone down. The staff member who seated us didn’t seem very friendly either. It felt like we were a bit of a burden.
I ordered an English Breakfast tea (loose leaf) and a slice of Snickers cake. The tea was disappointing — no tea leaves in the pot, the pot itself didn’t pour well, and the taste was underwhelming. The Snickers cake was a generous slice and tasted nice. I didn’t finish it all, but they did give me a takeaway box when I asked.
My partner had an Oreo milkshake and the chocolate fudge cake. The milkshake looked great, though the cream tasted like it came from a squeezy can. The fudge cake was very rich, but it had a cherry or strawberry jam topping, which wasn’t mentioned on the menu and wasn’t to our liking.
Overall, the food was okay — nothing special — but the service let the experience down. No one checked on us once we got our food, and we had to ask to get the table cleared only when we ask for the bill. The bill also had service charge of 13.50% automatically added, which brought it to nearly £40 — not worth the food or the long wait, in our opinion.
What was especially frustrating was seeing an other couple arrive 20 minutes after us, eat, and leave — all before we’d even finished ours.
Unfortunately, we won’t be returning.