J C.
Yelp
I'm not sure what has happened at Leu Leu Leucadia since their impressive opening, but sadly, this is no longer the same exceptional restaurant we once experienced.
When my daughter and I arrived for what was meant to be a celebratory evening, we were told we needed to place our entire order immediately. We obliged, but kindly asked that the courses be paced, as we had planned to enjoy multiple dishes from each section of the menu. Our challenged server, Natalie, explained they were short-staffed--leaving our meal to be rushed out in rapid succession and subsequently a bag full of to go food.
Within just 75 minutes, we were served five menu items and a full bottle of wine--hardly the leisurely dining experience we anticipated. The food itself, once an A+, was this time no better than a C+. Was it the staffing shortage? Has the chef changed? Whatever the reason, the quality simply wasn't there.
Unfortunately, the night went from disappointing to downright insulting. About an hour and fifteen minutes into our meal, a young woman--later shared to have been the chef's daughter--approached our table mid-conversation and said: "I'm sorry for interrupting, but we have someone waiting for this table and we need to ask you to leave."
This, despite the restaurant being only half full, the waiting party being just four people, and several available tables nearby. We had been seated in one of only two booths due to my daughter's ADA needs, but again there were more than enough seating options to accommodate the waiting guests. Meanwhile, a large family in the other booth, who had been there at least 30-45 minutes longer than us, was not asked to leave--though they departed shortly after, freeing up space for the waiting party.
My daughter, now uncomfortable, quickly finished her wine and left. I stayed behind to speak with someone about the situation, hoping for an apology or at least an attempt to make things right. Instead, I was met with dismissiveness--both Natalie and one of the owners, Jason Janecek, accused me of being "aggressive" and offered nothing in the way of resolution (*important to note, our meal was eventually refunded that evening but this was after a lengthy, and very unnecessary, back and forth with said owner).
From start to finish, the evening was poorly handled, lacking in both hospitality and basic courtesy--something I never would have expected from Leu Leu Leucadia based on our first experience.