LeVante at Valley Vista

If you love being ignored by staff, having your water shut off with no compensation for two days, if you love neighbors who cannot follow their lease agreements, and if you love poor quality buildings, LeVante is the place for you! The staff here is completely incompetent, so if you read those reviews stating otherwise… they are bought reviews. Feel free to break any lease agreement while you’re here… They will only send out an email, nothing else will be done. Truly, look some place else. I can’t wait for the copy paste reply that this company will put under this review! Maybe then will they reply to the email I have followed up with twice! Update: I have at least 10 emails and 20+ calls to security over the neighbor issue. Truly love the fabrication of “not receiving” issues from me. They also finally replied to my email! How strange it had to be on the same day as this review. Don’t move here.

I’ve really enjoyed living at Levante at Valley Vista! The office staff is always super friendly and easy to talk to - they’re quick to help with anything I need and make the whole process stress-free. Maintenance is just as awesome. Anytime I’ve put in a request, they’ve been fast, professional, and get the job done right the first time. It definitely makes living here so much easier knowing the team really cares. Overall, it’s a great community and the staff (both office and maintenance) truly make the difference. Big thanks to the team for making this such a great place to live!

I have been a resident for 20 months now, in a one-bedroom casita. While I have always found the girls in the office to be friendly and helpful, the property management left a lot to be desired. With the hiring of a new gentleman in late April, the difference is certainly noticeable. First of all, he is pleasant and accessible. The past few months I am happy to see a clean pool and clubhouse area which I make use of daily. Also, more community events, that are well staffed. Hope this continues. Keep up the good work!

Good place to live if you don't mind sharing your unit with crickets and roaches- even on the 3rd floor. On top of that the grounds are not well kept, trash and heavily stained pavement everywhere due to valet trash workers dragging everyone's garbage bags around. They power wash the walkways every month but it literally makes no difference. Maintenance was only useful 1 out of the 3 times I requested it and the 2 times they dismissed me were regarding issues that could lead to problems for future tenants so truly, best of luck to whoever gets my unit next. Really don't think this place is worth the price. The only reason I liked living here was the location relative to the shopping centers.

Super happy with my experience here! The leasing staff was so welcoming and professional, they made the whole process easy and stress-free. Everyone’s been friendly and helpful, and it honestly feels like they really care about the residents. Definitely glad I chose this place!

Here is my review after living there for over a year: We moved here from out of state. The pictures looked really nice and we were told the apartment is ready to move in. Once we checked in, we were told it’s a state of Nevada law that only a vehicle can be in your garage, no other items. After pleading we kept extra items in the garage for a month, they told us they do inspections. Then we found out they made that up and noticed the head of maintenance had all kinds of stuff in his garage and even worked on his jeep there. The apartment was brand new but filthy, had dust and dirt everywhere and poor painting. The refrigerator made a constant loud humming noise. The head of maintenance checked it and said that is normal. We said it’s not and was told we pay $45 if a refrigerator technician comes and agrees it’s normal, after 5 minutes the technician said the compressor is bad. Had to order a new compressor, Ascend would not switch it out saying it’s too much paperwork. After 4 weeks of living with that noise and extra cost for the compressor running all the time we were told the new compressor is in. But then instead of the technician it was maintenance with another refrigerator and switched it out, which was what we suggested day one. We also had to have the dryer repaired. The hallways were cleaned once over the year. Under the stairs is gross. Lots of bugs everywhere. The complex is a DR Horton build, look at their reviews, not good. The apartment has one trash area for the whole complex, valet trash doesn’t work in a complex with no elevators. Trash drips and leaves stains everywhere. Pictures in the brochure are fake, notice it shows tv’s in the gym, not there. The tv’s can only be used during office hours after you check out a remote, pool table you have to check out balls during office hours. Nobody is trustworthy. Constant reminders of what not to do along with threats. Slow response on requests to fix or clean things. I put in a request for bird poop and some kind of spill in the hallway and noticed it’s marked as resolved. I said it’s not been resolved and they argued back saying it’s been scheduled by a vendor, therefore it’s resolved. I could go on and on but don’t want this to be a book. The problem is poor and unkind management. DR Horton has a twin apartment complex in Arizona, it’s where some of the pictures are from. But noticed they have good reviews which shows they have professional management unlike here.

What an amazing place to live. My daughter just moved there. Beautiful, resort-like atmosphere. Plenty of space. Great people and staff. Fair pricing. Maybe I'll move there! Tell 'em Barsnobs sent ya!

If you aren't sure about moving here please DON'T APPLY!!!! When we toured the apartment, Victoria said that the admin fee would be waived if we had applied the same day. I called later to cancel because we had found a better apartment, and the lady on the phone said that it isn't waived but it's a credit that goes towards your rent!! Then they sent me an email saying that they can't refund the admin fee at all because it's been more than 48 hours. So they charge $60 a person to apply + $300 dollar admin fees and I get nothing back?? What a waste of time and a waste of money. I basically got robbed of $300 because management doesn't know how to communicate with each other. I wouldn't be upset if they actually told us that from the beginning!!!!! Spend your money elsewhere don't put up with this kind of sneaky behavior. EDIT: When I think about it more, I couldn't have cancelled the application within 48 hours because it took them almost 2 weeks to let us know that we're approved!!! A bunch of thieves in this place!!!