Vidushi Saini
Google
⭐ The owner may be Nepali, but the staff and especially the FOOD was definitely NOT! (Owner seems to be mistaken that staff not being nepali is an issue for us - its not but its definitely creates a communication gap when they cannot speak neither hindi english or even nepali which leads to person repeating their order/requests thrice or more.
🍽️ I’ve visited other restaurants near this location, so I decided to give it a try — but I won’t be going back again.
⏳ Wait time — Despite it being a weekday evening, it was busy. We had to wait 15–25 minutes, not because the food was great, but because the space was small and service was slow. (SLOW SERVICE BEING THE MAIN REASON)
💡 Ambience — This seems to be a common pattern in most restaurants/cafés in the area: they claim to be Nepali/Tibetan etc., but all they create is a very basic interior with dim lights. This one was no different. Space was limited, and seating was compact, which was ok as i was not looking for a 7 star dining experience
🙋 Staff — The staff was polite, most of them from the North East. They were trying, but since they didn’t speak Hindi or English well, communication was difficult - had to repeat everything thrice to even get the order placed.
❌ They also lacked basic courtesy — for example, one girl picked up a glass from our table (we were 4 people, so we needed it) and gave it to a guest at the next table and then she didn’t even come back with another glass. Said nothing and just picked it.
👨💼 The owner, who was managing the cash desk, seemed polite and friendly. He tried to handle the delays attentively but didn’t quite succeed.
🧽 Cleanliness — The table had been cleaned before we sat down, but not properly - saw the food scraps on table that the previous customer had left.
🚻 The bathroom, on the other hand, was surprisingly well maintained. The staff cleaned it after every 2–3 people, and while the design wasn’t aesthetic, it was clean — honestly cleaner than the tables.
🕐 Service — We waited 25–30 minutes for starters and another 20 minutes for dinner.
🔁 Service was very slow, and we had to keep reminding them of our order every 5 minutes. That’s probably why we got our food sooner than others, many of whom waited 30–40 minutes for even their first dish.
📦 They were fulfilling a lot of deliveries, which I assume delayed service for dine-in guests. Personally, I feel restaurant customers should be the priority, or at least the staff should manage this balance better.
🥟 Food — We ordered:
• Veg Jhol Momo — very average. The jhol (curry) was served cold, ruining the taste further — after a 20 min wait. Room temp would still be fine bur cold from the fridge was weird.
• Boiled Potato Side Dish (Bhutani) — bland and flavorless. It arrived when we were almost ready to leave. We even tried to cancel, but they insisted we take it since it was “already in prep” (which itself took 20 mins). If anything after a delay of min 20 mins on each dish they should not force an order especially when delay is at their end.
• Veg & Non-Veg Thakali Thali — Everything was served cold: the dal, curry, chicken, rice, and even the ghee nothing was even reheated. Even food from stalls in Nepal are served HOT not to mention the taste there is way different. The dal and curry was not good the rice appeared stale - the ghee would have made it ok but that too was served cold.
Imagine eating a sizzler but cold without salt and spices.
❌ They clearly don’t know what a real Thakali meal is. The taste was bad, and the cold rice etc made it worse.
😒 I might have overlooked the delays and poor service if the food was at least good. But it wasn’t. They market themselves as serving Nepali/Tibetan/Bhutani meals, but they haven’t mastered even a single dish. Then again, most people don’t really know the taste of authentic Nepali/Thakali food, so they don’t notice the difference.
⚖️ All in all — They need major improvements in almost every area. For me, it was overrated, especially considering the price, quality, taste, and even the ambience.
