Al B
Google
Arrived a day 23/12 late due ferry cancelled . No problem at all as refunded for the lost night.|Hotel 100% perfect,, Staff 100% happy smiley polite helpful and recognised us right away and we never mentioned our name to them, guess it was Ivy our service dog who they loved.|Food excellent, Christmas dinner and Boxing day meals superb and unrushed, and at sensible prices, even reduced my bill on Christmas day as a 7 course meal would last me 2 days. THANK YOU.|Would like to single out by name all the staff from concierge Rob and Scouse Tony to all receptionists ,restaurant and bars but far to many who made our 5 day Christmas break so perfect, nothing was to much trouble. Other residents we met superb and really enjoyed their stay.|HOTEL.... Stunning and spotless in a brilliant beach side location,excellent car parking and so easy to get too.|Cannot recommend the hotel highly enough and certainty be back with our without Ivy. |Thanks to everyone involved from Condor holidays, ferries and the L,Horizon hotel and a small highlight to make the break complete Mrs B, met and had great evenings in the lounge with a lady who she employed and also her sister 35 years ago, it made the holiday completely.