Lidl

I visited for the first time and had a good experience. It feels similar to an Aldi, but with a mix of name brands and off-brand products. The store was clean and organized, and the bread was fresh. The produce was also fresh, and there was a decent selection of meats and fish. My only suggestion would be to stock the freezer section a bit more — it looked a little empty.

I have been to many Lidl locations and always had a great shopping experience—until my recent visit to the Bronx Terminal Market Lidl. The store itself was fine, but as I was leaving with a full cart—10 heavy bags and four children with me—I was stopped by security and told I could not take the cart out of the store unless I left my state ID with them. This policy is completely unacceptable for several reasons: 1. Privacy & Safety Concerns: My state ID has my full government name and home address. In today’s world, there is no reason why a security guard should be handling sensitive personal information just so customers can bring groceries to their cars. 2. Practicality Issues: I was told I either had to carry all my bags at once with four children in tow or give up my ID, load my car, then return to retrieve it. This is not only unsafe and unrealistic for families but also for elderly or disabled customers. 3. Inconsistency Across Locations: Other Lidl stores—and virtually every other supermarket—allow customers to take carts to designated cart-return areas in the parking lot. Expecting people to surrender ID or carry heavy bags across long distances is unreasonable, especially in a multi-level shopping complex where taxis and public transportation are on lower levels. I even witnessed an elderly woman with a cane told the same thing—she was expected to load her taxi and then come back upstairs to get her ID. That is simply not acceptable. Lidl needs to revisit and change this policy immediately. Customers deserve safety, privacy, and basic accommodation when shopping.

Very rude and entitled employee. Probably do not want to be there , hate her job and customer even more. I have seen better . I almost got into an argument with that employée. Asking me if was talking to her ,with an attitude, having her earphones on , I was feeling like there was something personal. But it looks she was treating all the customers the same way.I had to apologize quick before she escalate the situation. I do not want to draw any attention on me . I apologized knowing that she was having a terrible attitude and could create a Drama. I am a customer . I believe they just opened, I don't know what is going on there. Maybe a toxic place . The security guys are cool and respectful maybe because I am a man and they know I am older than them. Anyway! I do not know what put her in that situation , mood, almost despising people or looking them down or whoever recruited her. They need to check that. They will lose a lot of customers. It still a job and they getting paid for it. She was very rude , unfriendly.

For this to be a new location it has already gone downhill with horrific customer service. The managers have lazy and bad attitudes especially this one female manager. The prices in the store are good but the produce is always bad! It’s either spoiled or even if it’s not spoiled has no taste. Purchased a bag of apples and this is what I seen when I got home and opened it. Last straw for me and I will not be going back to this location. This mall has food bazaar which has NEVER given me and issue, BJS, and target. That’s where I will continue to spend my money on groceries and necessities. Oh and yes the things they are saying about the security guards and bags are 100% true.

I've waited for months for this location to open in the Bronx. I always shopped the location in Bellville NJ. The store is organized and clean. You can find just about anything you need, if you don't mine their brands.The products prices are awesome. Plus, I love when I find the mark downs. There is also a bakery, with fresh baked items, bagels, croissants and much more. Don't forget to add their App, to save $$ and extra rewards. I had a video but can't figure how to add it. But stop by and see for yourself. Trust me you will not be disappointed.

Good prices, but omg there’s a girl who has Dominican accent that use to be at the register most of time, what an attitude! 😂 I work in customer service too, and I know it’s draining and so stressful, but if someone is not being rude… you shouldn’t treat people like making sure they know you hate to be there and the customers! I know it’s a New Yorker thing, but It’s not that hard, it’s not like you have to kiss them, but at least just a basic polite gesture. Many people just ask for something, or they’re elderly and you give an attitude for no reason? If it helps… I always keep in mind that I wouldn’t like someone acting like an idiot with any family member or just try to find a job that makes you feel better

I have high hopes for this store coming to the Bronx Gateway Mall after a very long delay in opening. Store is well stocked. Cashiers are helpful even though short staffed. All self checkouts are shut down😤..long lines at times but line moves swiftly. Items are moved around frequently to different ailes. Some of the produce does not look very appealing..looks old and wilted. Prices are very good considering today's economy. Plants/flowers are beautiful but need attending to- dying wilted.. Looks like the biggest hit here is the very low priced delicious bakery items. .Freshly baked onsite. 49 cent croissants 😃 donut, rolls, and cookies. Store needs more management/employee training. Store is clean.I think it has great potential in this particular location.

Well don't think Ill be purchasing any meat from this place...I gave support for the bakery area because the croissants were delicious...but the raw chicken on sale was a " stinker". I had 2nd thgts on the packaging...The label was torn & just messy looking. All of those chickens were no good. The manager gave me no problem because my friend had just returned hers hours b4 me...99cents a pounds was a great deal; unfortunately, the meat was too dead..