Lilly Pulitzer

Nancy made my experience so wonderful shopping for my daughter! I also got gifts for a friends daughters and she wrapped each item separately and labeled them with their initials for me. It was so thoughtful.

I rarely write negative reviews, but my recent visit to the Lilly Pulitzer store in Palm Beach was truly disappointing. The staff was shockingly rude and dismissive, even though the store was not busy, which made it feel intentional. The environment itself was uncomfortable and poorly maintained: the air conditioning was broken, making it unbearably hot, and there was even a leak dripping from the ceiling. The store looked messy and neglected, which is not at all what you’d expect from such an iconic location. I had really hoped to love this store, especially given the history of Lilly Pulitzer in Palm Beach and the opportunity to design a custom dress here. Unfortunately, the experience was such a disaster that I would recommend avoiding this location altogether. Instead, I strongly suggest visiting the Palm Beach Gardens store, it’s spacious, updated, and staffed with people who are genuinely friendly and helpful.

So many dreams came true walking into the store! I have never been inside an actual Lilly Pulitzer store and it was so much fun to see the vibrant colors and patterns all throughout the store! The service was very nice and I enjoyed working with the woman that we did. Their selection is smaller than what they have online and I was sad to see some of the pieces that I saw online not in the store. However there was a wide variety of things that I hadn’t seen before! The dressing rooms are towards the back of the store and are very big and spacious! There are also sitting areas back there which makes things more comfortable.

My children gave me the best birthday present ever This store went beyond my dreams. I was able to design my own dress. With champagne in my hand and the best advice ever. The whole crew was amazing. I highly recommend this store. Thanks Kathy and Madison for the great customer service. love love love this experience. Thanks 👗🥰💝🙏🏻

Beautiful store. Nicely decorated. Attended networking event here. Not a Lilly P. fan but store is a sight to see. Jewelry and cashmere items are gorgeous!

They need to teach there reps customer service. My wife was shopping , needed to use restroom was given directions where everything was closed , find one at construction site near beach. Got back at 4.55 doors were closed, lady looks at me and walks away, the door still should have been open. Had ro call my wife who was still in to get it opened. I travel all over the world , this is the worst I have seen. Shame on these 6 reps working there.

My husband and I had such a wonderful experience visiting this Lilly Pulitzer location! The customer service is exceptional! What a beautiful, fun environment! It is very evident that the ladies who work here love what they do. They are the absolute sweetest! We so enjoyed talking with them, and I found some beautiful pieces. Highly recommend!

Such a great experience for an out of town Lilly fan! The staff were all helpful and friendly. They even gave my fiancee a beer to drink while he waited.