Nickie J.
Google
Last night, I had THE worst encounter with a restaurant employee that I've ever had in my life. My friends and I made reservations MONTHS ago for our annual gathering. We chose this place due to its cuisine and location, as some of us live near DC and others live in DE. When we got there, we ordered appetizers and drinks. I asked our waitress about a particular drink, the Limoncello Spritz, and felt that I would like it. Needless to say, it didn't agree with me after only 2 sips. It literally tasted like house cleaner. So I asked the waitress to send it back and ordered a glass of Prosecco. She was not friendly about it and took it away. 3 minutes later, the 'manager' Jamie showed up at our table with that drink in hand. Standing over us, she asked what I didn't like about it, so that she could try to make it better. I told her it just didn't agree with my palette, but I appreciated the ask. She said 'well I cannot take this off your bill'. We asked her why, especially since we had already spent around $100 in apps and drinks. She went back and forth with us, whilst still standing over us with the drink in hand. It was very off-putting and embarrassing. We ended up paying our bill and left. On our way out, she said, "Have a nice night, ladies...' It was very micro-aggressively coded! We went around the corner to Copper Shark and had a lovely experience! Highly recommend!!
In summary, this manager allowed a $14 drink to cost her $200 in what could have been dinner and more drinks!