L'imprimerie hôtel

The breakfast selection was rather limited, the fitness and sauna area were joined together, which was a bit odd. The shower in fitness room didn't work properly, and the door to the shower area was broken, there was no shower gel available in the fitness room area. The table in my room was rather small, even to fit a laptop there.||||I liked the bed it was big and comfy, the bathroom in my room was also nice. The personnel was really great, very likeable, approachable and provided great support and help.

Everything about this hotel is fabulous, the welcome, the staff, the breakfast, the outside spaces. I have no idea how they do it at such a reasonable rate, presumably it’s the slightly out of central area location, but it’s very quick on the metro, and very close to the metro, so it’s ideal. The bathroom had top notch furnishings and beautiful tiles and toiletries. There’s a coffee maker in the room and fancy tea bags. The breakfast offering was exceptional, and the staff were lovely, they tolerated my poor French with grace and humour. ||This is a truly great hotel. Thank you ||

Deeply Disappointed by the Lack of Empathy and Rigid Handling of Our Situation Due to an unexpected visa rejection, my partner was unable to enter France at the very last minute. I immediately informed the hotel via both phone and email within 30 minutes of booking, providing full documentation and explaining that this was an uncontrollable circumstance, not a matter of personal choice. Despite our proactive communication, the hotel refused to consider any form of refund or even partial reimbursement. Instead, I received a cold, dismissive response implying that our absence was a personal “decision” and questioning why they should “sell the same room twice.” This attitude was shockingly transactional and completely devoid of empathy. Throughout the process, we were passed back and forth between the hotel and the booking platform, with neither side taking responsibility. Communication from the hotel staff felt robotic, lacking any real concern or effort to understand our case. I was told the decision was made by a remote “higher authority,” which not only felt like an excuse, but a complete abdication of basic hospitality values. This experience has been frustrating and disheartening. Hospitality should be built on understanding and flexibility, especially in cases involving documented emergencies or visa issues. If hotels today cannot show basic compassion, it’s no wonder guests may turn increasingly to technology and automation in the future. This is not simply a matter of money, but a matter of principle and respect. We expected a higher standard from a property operating in a country that prides itself on culture and refinement. Unfortunately, what we encountered was the exact opposite

L'imprimerie is now our default location when visiting Paris. It is modern, clean and the staff is always extremely kind and helpful. One of the great things for me, apart from being 3 minutes away from a metro station to the center, is that the hotel has a later checkout (12:00) and breakfast (10 or 11) than most places. Speaking of breakfast, I wholeheartedly recommend getting it, it's fair priced, always fresh and with great selection. Overall, staying at the hotel is one of the highlights when visiting the city.

Just one word, excellent. We were there for four nights. The reception ladies and gentlemen were very friendly and the check-in was done in the shortest time. The triple rooms were spacious enough, clean and cleaned every day. Access to the metro is 3 minutes walk. I felt at home. I will come again.

We truly enjoyed our 3 night stay at L’Imprimerie. Close to the metro and breakfast was more than enough for o chose from. I would like to thank specially to the front desk Mary. She made us feel welcome immediately at the check in. After finding out we have been to Paris before we offered us some of her recommendations for sightseeing and restaurants. We went to all three of her restaurant recommendations and we were not disappointed. Thank you Mary and the team at the hotel.

Very friendly staff (especially the ladies). Room was mostly clean; bathroom was modern, and the balcony was lovely. The only complaint is that there wasn't a fridge. Sauna was also included in the booking. In the early afternoon there are free pastries. I liked the fact that the hotel is kind of tucked away with a (very nice) courtyard at the front as a buffer from the 'outside world', but still accessible from the street. It's very close to the nearest metro station (5 min walk tops), which has an upward escalator (great for moving a heavy suitcase up when you arrive). I didn't feel particularly unsafe walking back at night on my own. The line that it's on (13) also takes you to the main tourist areas quite directly and swiftly, so the hotel being a bit far out didn't feel like a massive problem. Amenities in the area (e.g., pharmacies and supermarket chains) are a bit lacking in its absolutely immediate proximity but on balance it's a great hotel all-round. I've travelled to Paris countless times and stayed at a different hotel each time and this one, I dare say, is up at the top of the list.

We stayed at the L'imprimerie hôtel for two nights while traveling in Europe. We were welcomed by an exceptional employee (I wish I remembered her name) who washed away some of the stress from our travel day. Rooms were simple, clean, and had AC. Water was always available at the front desk/bar which we were grateful for in the 90+ degree summer heat. We didn't explore the surrounding area at all, as it was our first time in Paris. It is a 3 minute walk from the nearest metro stop which is convenient if you plan to get out and about!