Samantha Jonin
Google
The food was absolutely stunning: delicious, beautifully prepared, and clearly made with care. Unfortunately, the service didn’t match the quality of the food. When we arrived, we were delayed at the entrance by a man joking around with a waitress, who only let us in after we awkwardly said “sorry,” which felt unwelcoming.
We were then directed to sit inside without being offered the option to sit on the terrace, even though there appeared to be available tables. Once seated, it took over 10min before we managed to get a waitress’s attention to place our order, as she and what seemed to be the manager were chatting and not checking in on guests.
When our food was ready, it sat on the pass despite the chef ringing the bell multiple times; again showing a lack of attentiveness. While the terrace was understandably busy, there were three staff members working the floor, so this shouldn’t have been a major issue.
Another discomfort was the air conditioning, which was blasting cold air even though it was just 22°C outside. Guests around us were putting on coats to stay warm inside, which made the atmosphere even less enjoyable.
Sadly, we won’t be returning, which is a real shame because the food truly deserves better service. With a more proactive, guest-focused team, this place could be outstanding. I say that as someone who has worked in hospitality, I know the difference attentive service can make.