Lisa Says Gah

Clothes here are very well made and I find the styles really striking and sometimes unusual. The prints are especially fun tho I myself got a pair of textured, tan colored pants with bows on the sides. I found staff actually v helpful and friendly. I was greeted by 3 people who worked here and helped by 2 of them with opinions and setting up the dressing room. This is a really fun brand.

so cute! randomly stopped in during an event (super adorb display) the girls here are so cool and fit the vibe without making me feel like I didn’t they even offered me a fitting room which is pretty rare nowadays

Super lovely store, the girl working there was attentive and got me all the sizes I needed and let me try on SO much even though it was busy. The area around the store is pretty scary but inside you feel safe and looked after! The clothes were good quality and felt nice on!

Clothes are cute, but customer service could be improved at the Sunset Blvd location. There’s a sort of vive they put out that they don’t want anyone to touch the clothes or spend more than 5 minutes in the store. I expected to at least have my questions answered considering the price.

I love Lisa Says Gah as it’s one of my favorite brands. As I get a lot of compliments from their pieces. I went to their store many times and have been greeted by the staff. However I have noticed their manager doesn’t greet me or others at times. But mainly to other tourists in the area. Which is concerning as I have worked in customer service for over a decade now. On Saturday I went to the sonderhaus pop up and I was not really greeted by LSG staff and their manager. Which I could’ve just left the pop up and shopped online. But I made the trip over to LSG to see the sonderhaus items in store. Luckily, I was helped by an amazing LSG employee (I did not catch her name but she wore a blue dress!) that was helping out in the dressing room area and the sonderhaus staff on picking out some items. I also even got outfit suggestions as well from the LSG fitting room attendant. Which made me feel much more at ease. I ended up buying a pair of cute pants thanks to the LSG employee at the fitting rooms. LSG has really cute items and their store front is adorable. But their customer service needs to be better for all customers entering the store. Not just for a certain clientele that is exclusionary. Therefore my 3 star review on LSG at Echo Park.

Best shopping experience!! The energy in the store was so positive and vibey. The team was so helpful and make me feel so good in everything. They let me try on so many items and kept running to the back to find my size. I’m obsessed! Also the shop is just so cute!!!

Was a big fan of this brand, however many times they made a mistake in my shipped orders. But what really got me is that they sent me a dress I didn't order and not the one that I actually ordered and was publicized on their website. I sent them an email immediately, and there was no answer until I emailed them again a week later. Their response basically was gas lighting me, insinuating that they didn’t do a mistake but if I am not happy I can return the item, instead of actually trying to do something to improve my experience, the least they could have done is not gas light me. “We are sorry you were not happy with some of the items in the order number ******“

I love working with the group of women who run this shop. They always help me find the most beautiful and fun pieces.