Little Big Burger

Had a fantastic dining experience at Little Big Burger! The burger was cooked to perfection, and the truffle fries were truly out of this world. My wife and I both thoroughly enjoyed our meal. The only reason I'm not giving it a full 5 stars is that we started with a self-checkout station, which wasn't my favorite. Luckily, a friendly employee noticed and stepped in to take our order, which greatly improved our experience. Would be great to have more human interaction options throughout the process, but overall, a great spot for a tasty meal!

My family loves this place but I never thought to give a review until today. We had out-of-town guests and came for some truffle fries. We hadn’t realized how close it was to a closing time. Andy the manager not only opened the already locked door for us but went above and beyond to make the fries happen. He was so kind and thoughtful! And the fries were of course so so good. I wish I could give 10 stars ⭐️

First time in in awhile. Veggie burger with a pathetically thin patty. Not worth $8, false advertising with the picture of the veggie burger on their menu.

Have been for years telling a friend about how good the burgers are here, so we decided to go since I hadn't been in a while and he never had been. When we arrived, there were only 3 small groups of 2 or 3 waiting, but it still took around 15 minutes for one of the 2 guys working that night to take the order of the ladies ahead of us and ours. Sadly, we only spotted the self order kiosk after sitting down to wait. When people started arriving shortly after that, it became clear they weren't just trying to put a couple larger orders together, they were swamped with call in orders, and everyone started got pretty frustrated at the wait. An hour and a half later (now 8 pm and way too late for me to eat that dense of food), I asked about where our order was on the list. He looked and I believe he pulled our ticket from another stack then said it was next. Food came up pretty quickly after that, but the burgers were way over cooked and we had to ask for the second order of fries. Neither batch of fries really tasted of Truffle (unlike in previous visits). One plus, the float was truly one of the best I've ever had. Even so, overall the meal was dissatisfying and genuinely disappointing, especially for the wait and price ($34 for 2 burgers, fries and a float). As a long time referring customer and a potential new one, we were not even a little impressed or happy. Doubt either us will be back again, or recommend Little Big Burger to friends any longer.

We’re huge fans of Little Big Burger, and our usual spot is the South Waterfront one. But sadly, that location closed down. We were excited when getting an email about the national burger days combo, but unfortunately, the burger wasn’t as delicious as it used to be. The truffle fries didn’t even taste like truffle. Even though it was a combo deal, we expected the quality to stay the same. It was only half as good as usual or even less than half, which was quite disappointing.

Went on a Saturday and it was very busy with only one person working (curly haired kid) but he managed it well. It was a long wait but definitely not his fault. Maybe hire more people. Burger was delicious and he was nice and apologetic for making us wait.

I’ve tried to be nice and reach out to you guys through two separate departments. I put in a complaint about a recent visit of one of your cooks, cleaning his nose with a napkin and went straight to grab the cheese AND finish making food with the same gloves he wiped his nose with. I have been coming here for years and this is the first time I’ve seen something like this. Aside from this; the employees here are always so kind

I went here 2/17/25 about 1:30 pm. One of the employees, a middle aged gentleman, was outside smoking a cigarette and while I was waiting for my food I watched him return from his break, NOT wash his hands, put on gloves, and begin preparing food. I’m not trying to get anyone in trouble but it’s important things like this be addressed. I work in food service as well and know for a fact that this is improper food handling. I will think twice before going back to this location which makes me sad because it’s usually really good. Im willing to remove this comment once I’ve been given confirmation this has been addressed.

Food is amazing, my favorite burger and fry spot. The service is quick as a restaurant can be. the atmosphere is OK, just like any other burger spot, but I like the location

We are frequent patrons of LLB. A Portland staple truly. Best local burger chain. The truffle fries with the fry sauce is a MUST always. The staff are always friendly.

Pretty decent but the burgers could be way better with a few tweaks. They obviously use high quality ingredients so I think most of the issue is with cooking. First, they let you order either medium or well done. I ordered medium but got a patty well past WD. No juice left in that bad boy. The brioche buns are toasted, but barely. So still too squishy. Their menu says that the bacon is cooked to order but they just have a small pile sitting on one side of the griddle. So it ends up hard without being crunchy. I really like what LBB is going for, and one high point is the truffle fries. Amazingly crispy. A few little tweaks and they'd be delicious.

May 28th Approx 8:05PM. I walked into the SE Division location. Stood at the register for too long without a greeting, or even a nod. I virtually was ignored. i then spoke up, and said "could I order please? The staff all just looked at me and then each other. I had to say again, I would like to order. The young man who helped me was rude and said "I'll be right with you", with a snotty look. He came over with no eye contact, took my order, no thank you! Wow! I have been in many times and have never experienced this. All that is needed is recognition and an "I'll be right with you". This would have changed everything. This staff needs some reminders in customer service! There is no excuse for not greeting a customer with eye contact. I hope this helps to improve the experience.

I keep trying this place and I don't know why I bother. It was good at one point. I guess that's my only justification. Today was ridiculous. They have a register and a person at the register who was just on their phone not really glancing at any of the people in line, they have a menu sign as always, but in typical Portland fashion several people (including myself) cued up 0-passively behind the person at the register waiting to order. For 5, 10, then 15 minutes. Finally someone just said "so, um, how do we order food?" at which point the kid at the register points at the little brown cardboard sign that's folded around waist high saying to order at the digital pad. Cool. So, like 8 people are just standing in line without an employee even bothering to acknowledge anyone for around 15 minutes. Awesome start. Once you get to the pad, you realize they are out of several options. Ok cool. Not sure why they are on the menu, but cool. Order food. Wait, get food. No lie, they have good fries and their ketchup is weirdly good and I don't even love ketchup. The burgers were just sad. They used to have flavor, now it's mostly a dry flavorless patty and a soggy bun. It's even more odd in contrast to the fries, like the two items came from totally different places. I have very definitely had a better burger in a cafeteria, hell, I'd take a quarter pounder over these things. So... I guess, go for the fries. Or just get fries and toss them in truffle oil on your own. Either way, the service was so obnoxious I won't be back. Crap service in Portland is becoming the standard and I'm not about it.

Super cool friendly service. Bacon cheeseburger with added mustard perfectly cooked and such a satisfying blend of flavors. Server checked back a few times to make sure I was happy w everything. I love to come here once in a while on a cheat day. Treat yourself.

Staff are extremely nice and friendly! The food was incredible! We were given free fries, which added to our experience. Highly Recommend.

Don't get me wrong i love little big burger, just this area wasn't really a comfortable atmosphere, just kinda awkward honestly. Idk maybe it wasn't a good day or something but overall The service was good and the food was good as well, id just go to this one as a last resort

I LOVE LITTLE BIG BURGER! The burgers are small which is the perfect size for me. I love the fancy burger. It is so falverful and delicous. They use great ingredients! Once in a while they get a little wild with the condiments and put too much on. Some people may need to order a double burger if they are looking for a bigger burger. Their Truffle fries are yummy and the order is quite large. My husband loves there veggie burger, it is also small. This is 1 of my favorite burger places in Portland.

I recommend avoiding this place. The floors are so dirty that my chair was stuck to the floor. There were dogs in the restaurant, and the food was disgusting. I ordered a burger medium, it came out well done and so dry. The cheese was cold and added as an after thought. Instead of cooking on the burger. This place used to be a favorite for our family, but the quality and cleanliness have declined to the point that we won't eat here again

I drove a long distance to here on Division because I was recommended here for birthday perk with meal. Cashier and other staff didnt know and said need to get app. However the internet signal is little to none around here. Not a pleasant birthday experience thus far, especially when with two hungry toddlers.

I've been to this location regularly for over a year. They've always made my burgers and fries perfectly except sometimes they forget I ordered bacon on it. However today, my bun, patty, AND bacon was extremely BURNT. I ordered medium for my burger and it was extra well done. The fries were also soggy and not fresh, some pieces tasted good, some tasted like pure cardboard. Absolutely ridiculous. They took their time making my order and just talking amongst themselves.

out of all the lbb locations, this one is my least favorite. my burger was dry. service was ok. their truffle fries are always good. price is a bit high considering the quantity. their fountain drink was $3.50!! my soda tasted flat. overall, below average experience comparing to other locations.

great truffle fries and perfect sized burgers. It's our go to neighborhood burger spo.

Little big; stupid smart; pretty ugly Are these oxymorons? I don't know, but this food spot is definitely a 3.5 that is rounded down. Solid burgers, but definitely an above average fries. Love the truffle style fries. They give you extra in the bag so that it feels and is more quantity of fries. The price tag of the burgers are on the pricey side especially for the quantity you get. I've had this spot multiple times, but I enjoy the chicken sandwich. Great mix of ingredients with a yummy sauce. I'd say that it's a great spot to check out if you are in the mood for some burger and fries.

Burger is good and the service was decent. The value was there as I felt it wasn't worth the price.

The burgers are little and the taste is big. I always order a chicken burger and I love it because it's moist and juicy. Other places that offer a chicken burger make a super dry piece of chicken, but not LBB! Also the burgers are like 2/3 of a "typical" burger size, which is great. And when I have done something especially athletic that day, I just order 2 and it's great. They also always get my add-ons and substitutions right, so whatever kind of system they have going on in the kitchen is working. Keep it up, LBB! Delicious, consistent, doesn't break the bank. Highly recommend!

Time estimate is not accurate. I ordered from little big burger app and food ready 20 minutes later than promised. Food is good but low review for poor service. Little big burger manager team needs to fix this and give accurate time estimates when ordering. I deleted the app.and stopped being a customer.

Horrible service. You can't call the restaurant. Placed an order online and two hours later still haven't received it. The website is horrible there is no way to contact them or get a refund

Quick and efficient, delicious and consistent. Rewards program motivate you to try their food and the service was impeccable on Division in Portland, Oregon. Would highly recommend for a good burger & fries, etc.

Great burgers and fries! I always get the Beyond burger, tastes like the real thing! You can opt out of truffle oil on the fries also!

Just went there today with my gf, when we walk in the worker are being rude and mean just because he is the only one working there and he tell us that they are closing and have us to leave. Service are bad

The burgers are fresh, the fries a dream A fave of mine is root beer with ice cream In-store tunes? They're great. The staff? First rate. My burger of choice Not too dry not too moist I decree LBB: supreme!

Good vibes tonight from the crew at LBB. I tried the new fancy burger and it hit the spot!

Small but filling, add the truffle fries for a great meal, end it off with an ice cream sandwich on your way out!

"I love little big burger so much I wish I could eat it everyday but I can't because my mommy and daddy won't let me." - from my Son

Puny burgers for a big price. Anything you want to add costs extra: cheese, tomatoes, fries. They give a little cup of ketchup that's too spicy and don't offer any other condiments. Never going back. Go to Mike's Drive-in instead for much better burgers at a better price.

Is fry sauce supposed to be left out all day? If it's not, then I'm pretty positive I got food poisoning from this place on Sunday May 14th.( the only thing I ate within those last 24 hours ) Anyways fries fell off and yeah the white girl who worked seemed to not want to be there very hostile. Be careful with that sauce it for sure has mayo and is just sitting on the counter for you to self serve, end of night and I must have gotten a bad spot in there

Always on time. Love the fresh off the grill condition of the meals ordered. Friendly staff always. Conveniently located.

Always a great time at LBB! I like to go to the one on Division and 38th, because it's walking distance to my house. I always get the chicken burger with grilled onions and no pickle and it always hit the spot! Customer service can be hit or miss in general for the chain, but this location never lets me down! Today I was helped by Will, and they were sweet as could be. Ambiance and food 10/10

My mom and I came here today for lunch and I just live this place. I have been here multiple times before, but not in a few years because I moved away from Portland. So when we came today we had to stop here for lunch. I got the cheese burger with chèvre and fries. The burgers are made to order and seasoned perfectly on the flat top. The fries are hot and crispy and tossed in truffle oil. They are an awesome compliment to the burger. Everything is so fresh and hot it's really hard to beat. They have a super simple menu, burgers, chicken burger and impossible burger and fries. There is a reason they are always crowded the food is just good. Simple and done right. The service is always cheerful and quick. It is worth a stop and since they have multiple locations in Portland it is easy to find a place to satisfy your burger craving.

Get the truffle fries, you will not regret it. I ordered a cheeseburger with pepper jack cheese and bacon. For a "fast food" burger, it was pretty good but it wasn't anything to write home over. The truffle fries were really the star of the show and I could not stop eating them. The menu is limited, but this will make deciding much easier (especially since all you need is the fries, everything else is just extra). Tables have fry sauce (which I'm pretty sure is just Thousand Island and ranch) and ketchup, but the fries are good without them too.

Best fries in town!!! By the time I got to eat them they got cold but even cold they're delicious!

They have the best burgers and fries combo. It's baconccheese burger is my go to. They give you so many fries with the fry sauce to make it ten times better! They just amazing!!!

Dope spot , people are cool and easy to order. My go to is the back. Cheese burger with the goat cheese, super fire !!!

I love this place best food I've ever had tbh the wall art is amazing the people here are always the nicest i do love this place after I moved away this and the rain is what I missed most tbh

Staff were friendly and were on their game, food was hot and delicious And made exactly as requested ( very specific orders)!

Chicken Burger and Truffle Fries! I go as often as I can .... But I have to control myself so as not to grow a larger booty and a Smaller bank account!

Well, my LBB adventure there was an interesting one, though not without its quirks. They took a "creative" approach to my vegan requirements by suggesting a lettuce-wrapped burger and holding the mayo and ketchup due to some honey-related revelation in the ketchup. Heh. Props for being transparent about the honey though. But yeah - It's like a crash course in microaggressions. My order ended up being null and void. I suppose they're not too keen on having my money, which is just fine. I had dreams beyond a mere plate of truffle fries. The fact that their vegan options are pretty weak speaks volumes and I guess I won't be going there for a while. So to any vegans: There are no decent vegan options here.

Downhill. I used to love little big burger. I don't live in Portland anymore but when I come visit, it's always on my list of places I want to go to if I have time. This last time I went, I was just disappointed and my hole impression of little big burger has been ruined forever. This was the driest burger on ear. No juice whatsoever. It honestly just felt sad. The cheese wasn't melted at all. The lettuce was just thrown on their. The positives was the bun was nice and fluffy. I love their fry sauce. The fries are always perfection. So crispy and fresh. I might give it another chance, maybe a different location. But I don't want to be disappointed again.

Worst food I've ever had. They should be ashamed that they even gave these to a customer. Me and my boyfriends burgers where burnt to hell and if I was dining in like usual, I would have sent them back. Just such a huge disappointment coming home and opening a completely burnt meal. Will not be coming here again

Just a simple tiny burger not worth for the price $9.55 too much expensive! I can't afford to buy it again.

I love little bigger, wish it's prices was lower. I'm very picky about what I eat, and when I tried little big burger It was the best burger I have ever tasted in any restaurant.

Great food and very nice people. Make sure to look at the location when ordering. There are multiple locations.

One of our two burger places in town. Awesome pub burgers at equity takeout prices. The fries are a family favorite. Love the app that allows me to reorder the same thing AND tosses me a loyalty freebie every so often for using the order app. Plus I can order on the app and they tell me when to arrive.

Every time I've eaten from here for is pretty good and I love a good rootbeer float. But I have to say the service has gone DOWN HILL my god! Usually my wife orders online under Sarah and the other day I stopped in instead to pick up our order and let me tell you, the young lady with the bug tattoos who greeted me was very condescending. Not helpful AT ALL. I approached the counter slowly because I was confused on what to do and I asked to pick up an order for Melvin and the girl responded very gruffly with "we don't have an order called that" and rolled her eyes. I proceeded to ask if it was under Sarah and she told me it would be "ready whenever" and seemed to angrily shuffle around. So I stood by the pickup and waited for her to be done. well about 5 minutes later she looks up at me and asks me what I'm looking at and I said I was just waiting for my food and I asked if there would be any way to speed things up and she scoffed and started putting more burgers down with her bare hands very recklessly. At this point I'm losing interest in the food and more so appalled at how this little witch is treating me and being so unsanitary. It's just super disappointing that your staff is treating paying customers like this, and if it'd been my wife who came in and you guys treated her like this, well then you don't even want to know what would happen.

male employees are so heart eye emoji, i love the one with a mullet #sodreamy #ye-haw i like the hats they wear too hat emoji i love hats they remind me of alice in wonderland

Andy and his fellow teammates were personable, funny and could make a meanly specific hamburger for the moment. Can't say I'd have any complaints, and their crispy truffle fries were tremendous!

One of the best burgers I've had! The fries are delicious, too! The sauce provided with the fries is good, but not even necessary!