Julie A.
Google
Very nice staff, super friendly, lovely atmosphere.
The menu is in reverse type, small font that disappears. It cannot be read if you are over 35.
The lovely gentleman who was our waiter didn’t really understand our questions and could not respond to what we were asking. A more knowledgable woman did step in for him at times.
There is no sparkling water on offer at this restaurant, nor is there guacamole as they had run out from the night before. We found this to be poor for a Mexican restaurant, considering there was ample time (25 hours?) to rectify this. Regardless, we had some rather tasty fries that were seasoned very nicely.
We had 2 plates each of tuna ceviche and duck taco to share. The two tuna plates were placed in front of one guest and the others another guest. There were 3 of us. We asked for plates so we could share as we had ordered.
One of the duck plates was cold and unpleasant - it was not eaten and we were not asked about this.
I asked for a second marguerita and our waiter did not understand until I asked him to check what I had already ordered and please bring another the same. The 2nd one came not the same but I drank it anyhow - these were fantastic cocktails I have to say.
Although there were a few things to complain about, it would have been difficult to complain to a waiter who doesn’t quite understand the assignment to begin with and we wanted to keep things pleasant. And it was pleasant, but…
1. Please train your staff on the art of table serving
2. Please make sure all food is served at the correct temperature
3. Please can you stock sparkling water, especially being a bar destination it is a basic ask
4. Guacamole should also be standard at such an establishment (also we should not wait 15 minutes after ordering to find out it is not available)
The atmosphere is great and the staff is super friendly and it is good value, but there are definitely operational issues here.