Carly L.
Yelp
TL;DR- low quality meat, buffet style replenishment is slow, ordering meats is slow and the quantity is baffling, slow grill, minimal service, poor overall hygiene. Go somewhere else, seriously.
My family has tried all kinds of KBBQ spots, in and out of the area. We are from the Bay Area, where there are different options to choose from. As we were in the Monterey area and craving KBBQ, we decided to try this place on Saturday during lunch time.
The buffet style was pretty unique, there were many side dishes to choose from. Japchae, fried gimbap, kimchi fried rice, tteokbokki, corn cheese, etc. Also were typical serving sides such as pickled radish, kimchi, cucumber salad, bean sprouts. They had soups as well, and a soda machine that you could visit as much as you liked. You could also grab select meats from the buffet, such as pork belly, squid, and marinated meats. Everything at the buffet corner was at room temperature, pretty much.
Ordering other meats was done through your phone, and you could order 3 meats every 10 minutes. They had several meat options that were different from those at the buffet such as beef brisket, short rib, sirloin, and tongue. The complaint we have here with the system is that the meats come in ridiculously small portions. We are a family of 5, but they (time and time again) gave us 3-5 pieces MAXIMUM of meats on a plate. The fulfillment speed was also so slow, and we basically got full from eating side dishes..
Please review the photos I uploaded, and you can understand how baffled we were. At a price of $35.99 per person with the sole goal to feed customers and make them happy and full, serving them such a limited amount, at a restrictive policy, is CRAZY!
We also asked for the meats at the buffet to be replenished at the start of our meal, and it took them 45 minutes for it to be replenished (with two toggles). That defeats the whole purpose of a buffet..
Service was minimal, and our empty and dirty plates would stack up until we asked them to bring them to the back.
In terms of restaurant cleanliness, the tables and floors were often sticky. We also saw workers wacking flies with fly swatters near the buffet, which appalled us. That is a food safety violation, for sure.
Overall, if you are in the area and craving KBBQ, I would say to make the drive to San Jose if you have the choice. There are plenty of options, and you at least get a bang for your buck, with better quality meats and service.