Vinay S.
Yelp
Most of the staff was wonderful, but when my wife arrived, she was hypoglycemic. She is also gluten-free and vegetarian. We thought Mendocino was the perfect place to bring her for a healthy retreat.
When she was ready to pass out, the front desk said all the restaurants were closed from 12 to 3 except for the pro shop. She said I don't feel well enough to walk to the pro shop. They couldn't accommodate her so she' walked down to her car and passed out in the parking lot. Fortunately, a nice man stopped and helped her, and after 7 minutes, someone from the staff brought her some cranberry juice and stayed with her until she felt better.
The staff was also wonderful when Judy, who has been under tremendous stress, had a panic attack and was filled with hives. We contacted the front desk and they did everything they could help her including calling for an ambulance. The ambulance took 35 minutes to get to the Inn from Fort Bragg, which is 20 minutes away.
The hive got worse, and I felt my throat closing up. I asked for an EpiPen the staff person was fantastic trying to get the ambulance to come faster cause she knew I was in a bad way. She only had one package of Benadryl and that wasn't enough for me to feel better.
I spent the night in the hospital and when I returned that very kind staff person called my room to see how I was.
Because I was very sensitive to the fact that my animals were staying in a very nice place, I cleaned the room, stripped the beds and made it look like no dog had ever been there. I even left the housekeepers $25 as a tip.
When I realized I hadn't had much of a vacation since I've been in the hospital, I asked to extend my stay. There was one cottage available, but it was the owner's cottage. They said you can't have four dogs per our rules. I said I have plenty of money. I can hire a cleaning crew to make it look like there were no people there, let alone dogs. The staff person said the rules are the rules you have to find another place to stay.
If you have animals, I suggest you stay at another facility to stay at.