Jeff K.
Yelp
if you don't come during opening time, get ready to wait.
We had to wait roughly 1 hour and 45 mins to get seated, and i heard others had to wait like 2.5+ hours. This place is extremely popular and i don't think the hype will die down anytime soon. You sign in on the ipad, and it'll text you to let you know how many tables are ahead of you.
This place is an ayce hot pot place. Most of the items are included into the price, but there is a small section on the menu for premium items that you'll have to pay extra for. you pay ~$26 bucks per person, and the soup base will cost extra, depending on how many soup bases you get.
When we got seated, we ended up getting the signature spice hot pot soup base and the pork tripe with black pepper soup base. I don't eat hotpot a lot... and i most certainly don't eat spicy food, so the spicy soup base was too spicy for me. I ended up cooking everything in the black pepper soup base, and once cooked, dipped it very quickly in the spicy soup. Honestly we ended up getting the spicy soup base, since we wanted a picture of the bear or the cow they have. lol.
Service is extremely quick and they bring out food fast. However, towards the end and i assume when it was getting really busy they slowed down on our orders of meats. We had to ask the server multiple times if the meat plates were coming or not.
There's a section for sauces and small dessert and cold dishes.
can't say too much on the bathroom, but what i can say is that they need to expand it. Only 1 person can go in at one time. Which is dumb, if i need to wash my hands.
They also ran out of ice cream so we couldn't get that.
Also, i believe if you wait more than 1 hour, you get a small discount. and save your receipts, since you get a small discount at meet fresh.