Live! Casino & Hotel Maryland

Casino · Severn

Live! Casino & Hotel Maryland

Casino · Severn

2

7002 Arundel Mills Cir #7777, Hanover, MD 21076

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Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by Melissa Hom
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null
Live! Casino & Hotel Maryland by null

Highlights

24/7 destination featuring thousands of slot machines & electronic table games in classic environs.  

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7002 Arundel Mills Cir #7777, Hanover, MD 21076 Get directions

maryland.livecasinohotel.com
@livecasinomd

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7002 Arundel Mills Cir #7777, Hanover, MD 21076 Get directions

+1 443 842 7000
maryland.livecasinohotel.com
@livecasinomd
𝕏
@LiveCasinoMD

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Last updated

Jul 13, 2025

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@eater

"Miracle is bring holiday cheer to Live! Casino & Hotel Maryland with themed cocktails and an interactive light show. The festive bar at Live! is open to the general public via reservation from November 24 (Black Friday) to Christmas Eve, Sunday to Thursday from 5 p.m. to 11 p.m. and Friday to Saturday from 5 p.m. to 1 a.m." - Vinciane Ngomsi, Tierney Plumb

D.C.’s Most Festive Holiday Pop-Ups
View Postcard for Live! Casino & Hotel Maryland
@eater

"Maryland Live! Casino is hosting a “Throne of Games” brunch ahead of the premiere of the final season of HBO’s Game of Thrones on April 14." - Gabe Hiatt

The Passenger Is Adding Witch-Themed Hex Bar in Shaw - Eater DC
View Postcard for Live! Casino & Hotel Maryland

Manny G

Google
I stumbled upon Live! Casino & Hotel Maryland by accident after a disappointing experience in the Inner Harbor area while on vacation. A fellow patron suggested I check this place out—and I’m so glad I did! From the moment I walked in, I was impressed. The casino smelled fresh (which is rare!), the atmosphere was upbeat and energetic, and the staff genuinely looked like they enjoyed being there. That kind of vibe makes a big difference. I ended up staying about four hours and walked out a winner—can’t beat that! Whether you’re in town for vacation or just passing through, this place is 100% worth the visit. I’ll absolutely be back next time I’m in Maryland.

Mo Smith

Google
For a property of this caliber, I expected a more spectacular hotel room. Like many casino hotels, the room was fairly basic and lacked any real “wow” factor. The casino itself was a pleasant surprise—spacious with a good variety of machines and tables. The staff were friendly and helpful throughout my visit. One thing that felt a bit off: when someone wins, there’s a light flash or a pop-up on the player’s screen. While no names are disclosed, it seems like a tactic to keep others playing. Personally, I found it a little cringe-worthy. On the plus side, there was ample parking, a good selection of food options, and the mall being just steps away was a definite bonus for convenience and variety. Overall, it was a decent experience, but the hotel stay didn’t quite meet the expectations set by the rest of the property.

Ashley Chambers

Google
As a performing artist this venue has the best dressing rooms I've ever used and the staff values artists and serves us extremely well. Backstage everything is beautiful, well organized, and cared for just as much as the public spaces. The equipment and sound quality is excellent. It has the coolest VIP room that overlooks the stage and the food is great. Absolutely beautiful performance venue and lounge areas. Not to mention the hotel rooms are excellent. Would definitely recommend.

tram nguyen

Google
⭐️⭐️⭐️⭐️⭐️ A Great Time at the Casino! I had a fantastic time at the casino! The atmosphere was lively but not overwhelming, and everything felt clean, safe, and well-organized. The staff were friendly and professional, always ready to help or answer questions. (I want to about out to Andy, he was very helpful and friendly.) There was a good mix of table games and slots, so whether you're a seasoned player or just there for fun, there's something for everyone.

Victoriakels

Google
My birthday is coming up again, and I remember last year I had a massage and facial that my husband booked for me online. Unfortunately, I couldn't get the facial since I went on a Saturday. The massage was absolutely amazing—one of the best I’ve ever had! But the front desk service was truly terrible. They tried to charge me $399 just for the massage and wouldn’t let me get the facial, even though it wasn’t available on Saturdays. They put that $399 charge on my card, and although the girl claiming to be the manager said she’d give me a discount, the bill still showed the full amount when I got it. Despite explaining everything to the general manager, I never received an apology or an explanation about the service. Now that I’m turning 50, I had plans to celebrate with my friends at Live Casino, booking a few rooms and having my makeup done along with massages for a fun girls' night. However, because of my previous experience and their lack of follow-up, I’ve decided not to have my celebration there. Thank you, Live Casino management team.

Wilhuff Tarkin

Google
Well-worth a visit. It was very busy when I was there, and unlike the general casino experience where a bunch of people grimly press buttons on machines while sipping a soda or coffee, it genuinely looked like people were having fun. I liked how close it is to the mall. Good selection of restaurants. Chicken parm at the restaurant called David's is very good. Hotel rooms where clean when I stayed, loved the shower and the view from high up. Beds were softer than I typically like, but very welcome after a long day. Even tried the gym out--pretty solid overall. I was very very surprised at how nice this place is first time I walked through the door.

Ronald Wilkes

Google
I've never stayed at the hotel 🏨 and won't because I live less than an hour away from it. I'm rating the casino 🎰. I have been to the casino 🎰 at least 3 times ⏲️ and will go again in the future. The staff there are excellent! They've been consistently helpful and knowledgeable. Another thing, they have restaurants in the casino 🎰. I've never dined at any of them. They look good but, I don't go there to eat. If you like slot machines, this place is heaven for you. They're loaded with them! If you want to play numbers, incredibly!, they have 2 Maryland Lottery machines where you can play their various number games 🎮 as well as scratch offs. Parking is outstanding 👏 as they have a multi-level parking lot. Also, if you want to do some shopping 🛍, they're minutes walking from Arundel Mills Mall. They have a rewards program though I just joined it so, I can't tell you if it's any good. Lastly, it is in a location that's easy to get to from Maryland-100. I've found it an outstanding 👏 place to cash 💸 💰 my winning lottery tickets 🎟. Unlike other places, this place won't have any problem cashing them. I'm no expert on casinos but, I've been very pleased with this place and would recommend it. As I said, I will be going back to this one in the future.

Nastasia Burnette

Google
I had a decent time at Maryland Live! Casino, but it wasn’t without its ups and downs. The casino floor is spacious with a wide variety of slot machines and table games, which was great. I didn’t have trouble finding something fun to play. Also, while some staff were friendly and helpful, others seemed a bit overwhelmed or indifferent. The atmosphere is lively, and it’s definitely a good spot if you’re looking for some weekend excitement.

Carolyn C.

Yelp
Upbeat casino that offers a lively atmosphere and plenty of entertainment options. However, be prepared for it to be packed! It can get quite crowded, especially on Wednesdays and weekends, which might make it a bit overwhelming if you prefer a quieter environment for betting/focusing. Another downside is the parking garage; it doesn't feel the safest, so I would recommend taking extra precautions or considering alternative transportation if you can.

Cary H.

Yelp
This place has only gotten worse. Drink prices have increased to a ridiculous amount. I get comped $100 a few times each year as a "founders club" member. Basically, I froze my ass off for an entire day in front of a polling place, handing out pamphlets in favor of building the casino. I'm stupid. The $100 comp used to be a nice "thank you", but NOW, these SOB's won't let me use it on video poker. I have to use it on slots, which I NEVER play. I would use the free play and typically lose another $400 or $500 during the visit ( because these machines are tighter than a nun's ...) Never again Maryland Live, you can shove your free play!

Steven D.

Yelp
We're about 45 minutes away from this place but the drive is well worth it. I wish we could record content here because we regularly bring 10-20k to gamble a month and we're trying to build up our channel. Our Host Allen is such a hospital individual and I hope he gets the treatment he deserves - also I hope he has a swift recovery because he seems to have injured his leg and it's only gotten worse since we've visited. They usually let us win a bit and then we do stupid stuff and give it all back so I can't blame them - we'll get you guys next time.

Britt J.

Yelp
I've enjoyed my stay at Live Casino. I checked in on a Friday and won't be leaving until I check out Sunday (tomorrow). Restaurant offerings are plentiful. The only thing I didn't like was the room service option. There was a lack there of. Pros: -Location was close to a mall, cvs, Costco, Walmart etc. -Staff was nice -Free Parking Cons: -Room Service -Sing-age wasn't clear for hotel entrance Overall, a great place to lodge for a quick weekend stay.

Mike F.

Yelp
We came to see several shows at The Hall at Casino Live. They move you in fast and I have found the seating options pretty good with some room to move your legs. Its nice to have the free parking and various places to eat before or after the show. Sound is good and overall a great venue for a more intimate show experience.

Melody A.

Yelp
I love Live! The shows, music, entertainment and the drinks. I love the excitement and the lights. It's never a dull moment here.

Greg S.

Yelp
Went on a football day. It was super crowded but the service. The food was really good. The drinks were strong. I got a cheer whisky. We managed to get a seat and the people brought us and extra one so I wouldn't have to stand.

Jada C.

Yelp
This place continues to be a neighborhood gem. There is plenty of parking lot parking as well as free garage parking. Clean premises, well lit. Kind and helpful staff by telephone and on site. I've visited for different reasons in the past 10+ years as needed. Great food, restaurant options, sports bar, etc. I am not a gambler, but I do enjoy this environment w friends and family. I love the lights, energy, entertainment, and food options. Most recently, I visited the Hotel Gift Shop to grab tickets for a show at The Hall, and I had a great experience w Marc (Harris, I think??). He was very kind, patient, and helpful as I navigated through picking out concert seats. Very efficient. It's experiences and employees like this that keep me returning to this casino to indulge in ongoing positive experiences. I'll be back soon MD Live Casino !!

Darius D.

Yelp
This is probably my favorite hotel and casino in the DMV area. There's so much to do in the area and has plenty of options for dining whether you eat on or off the premises. I came her last on my birthday to celebrate with my wife and we just wanted to get away for a quick staycation. She booked us a king room with a top floor room which had a nice view at night. The room was very clean, and the bathroom was bright and spacious as well! The casino has PLENTY of games to play and probably has the most in the area. They boast a large casino floor that you could get lost in (which is a great thing). Live has enough parking for large events and concerts and even for the mall. The only downside is that it is so far out in MD that the people in VA can't get to it fast enough lol

Starr D.

Yelp
This review is solely for the Blackcard Annual Event. There was a good crowd came to the event. The place was packed. Love the sparkling theme and new year like customs. There was a good variety of foods prepared with full open bar... very nice. Fried chicken was buttery, moist, and tasty. Pork chop broiled with great flavor but did need brown sauce so is not too dry. Seafood station had super fresh prawns, shrimp ceviche and delicious crab meat. For desserts, you can never go wrong with several buckets of vanilla ice cream, and the chocolate lava cake and stuff mini vanilla poundcake were my personal favorites. Soft, fresh and warm. Couple of improvements like to point out. There were a good number of non-Blackcard sneaked in to the events and was bragging to others how they made it in, cause no one even checked their wristbands. Better security check was definitely needed. Which lead to the latter effect for invited members who came later couldn't find seats ‍ The overall planning management needs to improve. Outside of what was mentioned above, we enjoyed the event very much. Hence, for 4-stars. By @WineDinenVacay

Monique H.

Yelp
Parking was a breeze and the sandwich from the deli tasted ok just overly priced. We even dined at the Asian restaurant and it was a bit mediocre for me with my Singapore noodles, very bland. Ended up with Mongolian beef which wasn't bad but not great. After playing for a few hours I go to cash out my ticket. The machine literally shutdown after taking my ticket. I stopped young man working in the area in an orange shirt he said he had to call someone else at the cash cage. 15-20mins no one same guy called again. 10mins nothing I stopped another set of orange shirts they both called 25mins later they were passing and I was still there waiting. They called again waited over an hour and the manager was super sassy. Didn't even compensate for the inconvenience

Bonnie J.

Yelp
I've visited this casino a few times and have also stayed in the hotel. The casino is always bright and clean. The staff members are friendly and always helpful, no matter if they work in housekeeping, casino or restaurants. The hotel is amazing! The beds comfortable and very reasonable rates. Every room has been clean and comfortable. Just what you need at the end of a hard day of gambling! The only little complaint I have is you don't get complimentary drinks while gambling. However, that is because of Maryland laws and other non alcoholic drinks are served instead.

Jennifer C.

Yelp
Casino review only... this place is massive! Upon entry, the first thing I noticed was how jammed packed this place is with slot machines. My goodness, it's tight in there! Rows upon rows and you have to stroll around for a good 15/20 min to see what they have and what interests you. You'll likely get separated from your group, so have your phone handy. The few staff I engaged with were friendly. One of the center bar/restaurants had a live band and they were really good. Need to put some security in the garage. I noticed a gentleman randomly browsing the area I parked in which made it a bit uncomfortable, so be mindful of your surroundings.

Ana B.

Yelp
This review is hard because this is a casino, and I inherently don't like casinos. But this is a review for The Hall. I went to see John Mulaney at this venue for the first time. Because it's a casino at a certain time they check your ID. The security staff was extremely rude and antagonistic. We were confused bc there was a line of people and in the same line others were skipping the checking kiosk. We didn't know why they were checking ID until we decided to try to walk ahead. We got yelled at for walking away because we didn't look under 35. So make sure you stay in line to get your ID checked before you walk in! Now the venue itself - the other staff was super lovely and gave helpful tips. Because it's a hotel and event center and not an amphitheater the set up is confusing. Even John Mulaney commented saying the set felt like the dorms in Squid Games. The show was fantastic and we got last minute floor seats in 102 for $40. I wouldn't sit anywhere other than 100 or the wing seats or 400 where you have some height. Otherwise it's all on the floor and you have to look at the screens but the cameraman was quite bad - at times John left the frame! No pics because they had us store our phones beforehand which I actually don't mind. It was also so incredibly hot during the show. It's worth going to for your favorite comedian but the venue could use work and the security staff could be nicer. Like John said: we'll see you in traffic after the show.

Libby P.

Yelp
Thank you for making safety changes to the front of the hotel area parking lot. I appreciate you taking my review seriously.

Ophelia B.

Yelp
We liked our first day casino experience. The location and parking were easy. Wins at the slot machine were hit or miss. Staff was helpful despite our difficulty finding membership area and the restrooms. Very overcrowded yet enjoyable. We got a membership card, a tote bag, free play $25, and lanyard. It was impressive.

Karen F.

Yelp
For Maryland? This is great. A bunch of casino-style restaurants, including the Prime Rib, a Chinese place and right near the Cheesecake Factory and a new Korean BBQ. All are pricey. A noisy but active gaming floor and table games. A small entertainment venue with decent acts - lots of comedians. A boon to the economy in MD.

Chmere M.

Yelp
I had a fun time at this casino!! Slot machines were paying out! Not very huge, one level. Casino is surrounded by shoos and restaurants so u can make a nice weekend trip out of it!!

Carroll N.

Yelp
5.19.23 Note: This review is for The Hall at Live! My hubby and I came tonight to see Jerry Seinfeld. We were excited that he was coming to a venue so close to home. Unfortunately three reasons why our experience didn't quite meet our expectation: 1) The concession stands out in the lobby were super slow! It was much quicker to purchase our beverages through the casino, which is what my husband did. 2) The acoustics in the venue weren't great. I had to ask my hubby several times parts that I missed. 3) Our seats in the back were too far and we couldn't see Jerry on stage. There were several big screens around the hall so not sure why they weren't used. It would have made the experience so much more enjoyable if we could see his facial expression. Jerry delivered a great show, but the venue wasn't great compared to others in DC and MD. We would try coming back another time only if we got closer seats. We both agreed we'd go down to Baltimore to other venues if it meant we get a better experience.

Brian E.

Yelp
Casinos are inherently sad places....casinos outside of the Las Vegas strip are exceptionally so. They try so hard to be something they aren't, yet what they're trying to be, even in its best form, that thing is sad. This casino is a great example of a try hard, not Vegas, shitty casino experience. You get all of the worst parts of Vegas with none of the good parts to offset the drawbacks. -pervasive ashtray smell...they have that, plus lots of second hand smoke to go along with it - over priced, low quality food...got that too - scantily Clad waitresses, so as to appeal to the creepers who can't do anything without staring a cleavage, plenty of them too -incessant flashing lights and the constant din of bells, sirens and other sounds...yup those are all there -the headache and nausea that comes from spending more than 10 minutes in such an environment...for sure What you don't get however is; - great, warm location...this is by a mall in suburban Baltimore -top notch entertainment...no U2 residency here, all I saw were adds for Ron White, The Impractical Jokers and a Prince Tribute band -great restaurants...nothing like that to be found here Unless you're absolutely hell bent on pissing away your retirement or kid's college fund, don't waste your time here

Keith R.

Yelp
The food was excellent. Reasonable prices, especially considering it's inside the casino. Service was good, but slow. If you are serious about watching the big game, then try to watch it here. The screens are enormous

Scott M.

Yelp
Casinos have come along way in 20 years. I hated going to them in the past because you always left smelling like an ashtray. Not anymore. The place is clean and the staff is super friendly.

Andre P.

Yelp
It's always a great time at the casino. Walked in with $100 left with $480 what more can I say? It was pretty live there on a Thursday too. Gave me Vegas Belliago vibes

Mason T.

Yelp
The staff was great. Answered all of my questions and gave me some insights. Very clean place. Dealers and bosses were super friendly and made it fun to play there.

Marie F.

Yelp
The Poker room is vast, and always has plenty of action. Huge downside: if you are playing upstairs, getting to the restrooms takes a long time! Planners really should have put some up there, but what can you do is know this ahead of time if you're in a tournament. - I love the availability of EV charging stations in the parking garage Level 5! -Plenty of food options, although the "snack bar" (pizza and whatnot) is always my last choice. Everyone on staff there seems like there's anyplace else they would rather be. That's not sometimes; that's always. Sad face. - Morty's Deli right next door is fantastic though! Huge and legit NY deli sammies and great sides. - Smokers have their own separate Casino area, complete with Roulette and BJ tables, lots of slots, open air when the weather cooperates, large full bar, and restrooms. Update: The new Korean BBQ restaurant (KoHo, where Bobby Flay's used to be), is BAR NONE the best I have ever had....even in Korea, Japan, Hong Kong, etc. I have a whole other review for KoHo, but here are a few photos.

Rizell A.

Yelp
This hotel has poor communication. I've been trying to reach out to the property since I booked my stay, just had a couple of questions regarding my reservation and no one has gotten back with me yet. It's been 2 weeks. At this point I want to cancel my reservation.

Greg S.

Yelp
Review for hotel: we had a very nice room. Spacious and really well laid out. Comfortable beds with nice sheets, blankets, and pillows. Large walk in shower and large bathroom area. Great front desk service. Very clean.

Gerald H.

Yelp
This review is for a recent trip here for the Performance Food Show in the event center. This was also my first stay at this Live! other than random trips in to get felted on the roulette table. The hotel portion was very nice - the lobby stores and bar, etc was beautifully decorated and the amenities were very cool. The hotel room was very nice - HUGE bathroom which has the walk-in shower separated from the separated bathroom stall. This reminds me of some of the very luxurious places you stay at in AC or Vegas. Very nice. The bed was comfortable to me - I had no problem sleeping and the views were nice in the room as well. CASINO: On this trip to the casino, my luck turned around after going 0/4 in my other trips to this casino in the past. I played roulette 5 times over a 18 hour period and was able to weather the storm and hit a couple of numbers. Again- Tuesday morning the limit shouldn't be $25 on roulette - it just shouldn't. Also a new feature here is the large FanDuel sportsbook area. Very comfortable lounge seats, recliner seats, large bar area and high top chairs and stools. It's very easy to watch a multitude of games, fights, etc at once- all while paying $15 for a cocktail. Take good and the bad. ONE VERY NEGATIVE WHICH I DIDN'T EXPERIENCE BEFORE UNTIL THIS TRIP IS AIR QUALITY: And I am not sensitive to this sort of thing - but the smoking patio areas with the doors being opened and people coming in and out it smells like it's a smoking casino. And the air quality is very bad - at times it was hard to breathe because of this sort of thing. With that poor air quality, I had a tension headache, and if I had the means I probably would have left earlier than we did. They need air ventilation to be addressed and ESPECIALLY by the smoking areas. With the casino I want to say this - and I hope whoever runs this Yelp account for the place hears this and does the right thing: We, as a group of 4 guys, played $15 blackjack late Monday night. And at times we were getting asses kicked by the deck. But - the dealer Philander - made it entertaining, he was fun, and understanding that some of us didn't know everything and was helpful as well. So, if you know who that is, thinner African American guy who is very nice and fun to play with, I hope he is congratulated for making gambling and losing enjoyable and entertaining. Would come back (and stay) here. Thanks

T W.

Yelp
Ok, this review is for the casino only we didn't stay at the hotel. Anyway, this was the first time ever going to any type of casino. And I must say it can be a little overwhelming at first because you don't know what you want to play because there's so much going on. Once I found something I like I stuck with until I started losing and I tried to win back as much as I could. Then we left happy.

Al O.

Yelp
Machine do not pay out, they are mostly set to take your money not even close to what the payout were when it first open, be careful and watch out for the people stalking the running bull slot games, nice place but they need to turn back the programing to at least give the players a few payouts every now and then, and the drink prices are going up "really take the cash and over charge for drinks" :( , the only way to get them to change their ways is to not go, so I did,

Rena E.

Yelp
Actually walked through the casino en route to the restaurant. Since it was raining really hard outside, this appeared to be best way to avoid our clothes from getting drenched before the late lunch, early dinner. The casino was really busy and appeared to have a lot going on. One of the staff members realized that we looked lost, so she offered directions to the restaurant. It seemed odd that such a vast space would not have directionals for how to navigate to the various locations. A couple of the staff members were a little difficult when entering the casino and upon exiting the hotel/restaurant to return to the garage. The next time I would use another entrance for the restaurant to avoid the casino completely.

Tina G.

Yelp
NOTE: this is a review for the concert hall only I have attended several comedy shows at this venue and it's great that they get some big names and it's convenient to get to from Baltimore, but the venue itself could be better. First of all, you should know that they lock up your cell phones, smart watches, and ear buds, so give yourself a little bit of extra time to get inside. It's kind of annoying tbh and they are supposed to write your seats down for you (since you can't access electronic tickets) but last time I was there they did not and I had to go through the entire entry process again. The hall itself is pretty big with two sections of floor seating and risers, but the floor sections are on the same level so not sure what the point is. There are big screens above the stage, but the entire show was zoomed out so the picture of the comedian in the screen was the same size that I could see from the risers. Again, not sure of the point of that. The room is also a weird shape. The stage is kind of off centered. The staff is nice enough, and there are a couple of well stocked bars. They have ushers who will direct you to your seat, and the signs are pretty clear as to where to go. I do appreciate that every seat is forward facing so no one has to crane their neck the entire show.

Tami H.

Yelp
Hung out with my sis and bro for his dirty 30. The vide was laid back ordered the garlic park wings they were cooked perfectly.

Nicole F.

Yelp
Update: wallet found but it will still crazy it took 2 weeks to receive and one week to locate it. Still, I am grateful to the hotel manager, Jason, who went above and beyond to make sure I finally got it. Plus everything was still inside the wallet! Original review: The prime rib restaurant is excellent and I will write a 5 star review for that place alone. However, this review this time is based on the room. They were retailing at almost $400 a night this past weekend. Fortunately my sister scored a free room. But it took 15 minutes for the shower to finally get to about 85 degrees....not hot by any means. Plus the pressure from the shower was merely a trickle. Standing in the tepid water I realized that the bottom of the shower was so slippery that it was dangerous so I laid a hand towel down so I wouldn't slip. They almost got downgraded to a one star for what happened next. I had used the safe and forgot to remove my wallet upon checkout. Sister said "this is a casino hotel don't worry about it getting stolen." Ha. Besides the 2 plus hours on the phone with the local hotel and then corporate because we kept getting transferred, we were put through the ringer just to reach somone who might have information. Finally after 2 days of being transferred between security, housekeeping and reservations we reached a manager who informed us the safe was never closed. I use the safes in hotels regularly and know that it had been closed. Clearly it was stolen. If it had just been cash it wouldn't have been an issue, but items like a DD214 with social security numbers and too many other things to mention, this was a frustrating experience with security and lost & found.

Heidi A.

Yelp
The hotel itself seems overwhelmingly large as you drive up to the main entrance. as you walk in you will see 3D art displays. The staff is friendly and efficient. The rooms were fairly spacious and clean with large windows. My room was on a high floor and overlooked a large parking lot and a ten lane highway. It wasn't noisy at all, though - this is a state-of-the-art construction. The hotel is easy to navigate. The casino ambience was really a negative in my opinion. It's loud and dark on that side of the hotel. It's not for me. I certainly tried to avoid that part and stick to the open areas, of which there are many. Overall it was a decent, clean hotel. One is not really able to walk around outside due to the vast roadways surrounding it (if that is important to you, look elsewhere).

John R.

Yelp
Damon is an excellent dealer. At the live poker room at the Mid-Atlantic Poker Open

Nikki V.

Yelp
This review is for David's at the Live!!! We decided to check out David's on a Friday since they have singers performing by the bar area. We ordered the 1lb crab legs since we saw someone else order them. They looked guud!! Our crab legs were cold, like ICE. We sent them back, both orders. The waitress said they would make a fresh batch. Welllll these were cold as well. So finally, just ask them to cook the 2 legs again. My hubby halfway ate is crab legs. We ordered twice baked potatoes, and we got deep baked potatoes. It was disappointing as we have eaten here many times. How can you mess up on steam crab legs. The manager never came by.... So I am not sure their was one on duty.

Kathy M.

Yelp
I enjoy playing at Maryland Live. I think between all the MD casinos, LIVE provides the best overall experience. (Location, food, casino slots, table play and cleanliness). Having said this, I do think there are some areas that could be improved such as additional security on weekends & holidays. I was there yesterday 5/26/2024 and I expected the casino to be crowded. But what I didn't expect into the evening hours were people disturbing you while playing. I had people coming up to me asking for money, others standing over you or standing around just staring and not playing. You could tell this was not the regular crowd and I felt very unsafe. Please add additional floor security for the weekends & holidays and take steps to protect your regular guests. Thank you

Al D.

Yelp
HOTEL REVIEW ONLY - the hotel was at first glance very nice with comfortable bed and very large "las Vegas like" bathroom. Large flat screen tv. Plenty of counter space. Problems: -Very low water pressure in shower and sink and we were only on floor 15. -Shower kept getting hot and cold and could not get a stable setting. -There is a light under the bathroom sink counter that had no way of turning off and kept me up all night. We were passing thru Baltimore and figured it would be a good place to stop. Next time I will pass this place right by.

Kevin S.

Yelp
Casino is very nice, as is the hotel, but the National Harbor in general is not a very safe area. Need to be very careful if you want to gamble here.

Kimberly M.

Yelp
I'm admittedly not a gambler. I have lived next to the casino for years and can probably count single digits on how often I've been inside. BUT the hotel, perfection! I am a hotel snob! I love a beautiful hotel. David's Hotel @ Live is that! I love the modern rooms! Beds were comfortable. Nice, clean, modern bathrooms. The hotel lobby, so, so beautiful. Valet gentlemen were sweet and professional. I came for a girlfriends birthday. Her husband paid for our hotel rooms for a few nights. We had the best time! Ate too much at Cheesecake Factory but who wouldn't. Insert smiley face. Love David's Hotel @ Live and will definitely return!

Patrick S.

Yelp
Live! Casino & Hotel is a fun and exciting place to visit in Maryland, whether you want to gamble, dine, or stay overnight. The casino is huge and has more than 200 table games, 4,000 slot machines, a poker room, and a sportsbook. The casino also has a variety of promotions and jackpots that give you more chances to win. The hotel is luxurious and comfortable, with spacious rooms and suites, a spa, a fitness center, and a pool. The hotel also has a free parking garage and a convenient location near the Arundel Mills Mall and the Baltimore-Washington Parkway. The casino has many dining options to suit every taste and budget. You can enjoy burgers at Bobby's Burger Palace, seafood at Phillips Seafood, steak at The Prime Rib, Asian cuisine at Luk Fu or Noodles, or desserts at The Cheesecake Factory. The casino also has a buffet, a deli, and a sports bar. I had the opportunity to eat at the cheesecake factory and it was a fun experience. Live! Casino & Hotel is a great destination for entertainment and relaxation in Maryland. I highly recommend Live! Casino & Hotel to anyone who loves gaming, dining, or having fun.

Eduardo A.

Yelp
Brian Skaggs, Sheryll, and their team were great in making my experience at Live Hotel great after a bumpy start. After some confusion regarding a room reservation, Brian and his team jumped on it and went to lengths to ensure I was taken care of.

Eric S.

Yelp
How awful. Service is the worst I have seen. Went to go to a show at Live Hall. Absolutely no signage as to how to get there. Watched four young ladies refused entry because they were under 21. Why does that matter? Because they insist you walk the floor of the casino to enter the concert hall. Not because of the show. But they can buy tickets so they are more than willing to basically steal money because the ticket office is beyond their reach. Restrict purse size with no warning on tickets. No reason why. No cooperation just rudeness from the staff, who lied about where the entrance is. Won't ever see me again. Would rate a zero. Unsafe outside because of lack of sidewalks

Robert M.

Yelp
I was at this casino two weeks ago and this happened to me. Your bartenders and security staff are rude and unprofessional. A female bartender by the sports area refused to close my tab because another bartender had opened it. Even though he was not there. She was extremely rude and refused. I went to customer service to close the tab with 2 drinks on it and to complain about the bartender. Customer service sent me, with security, to close out the tab. I did get upset because she still refused then security asked if I was intoxicated, after two drinks, and said they were going to have me arrested. I took the paper receipt she begrudgingly gave to me and had to walk back to customer service to pay it. I walked out of the casino with the security following me and threatening me the entire way. I will never return to this casino and will be spreading this review.

Andre W.

Yelp
Unmet expectations.... The Good: Overall lovely facility and staff. Great decor and room design. Awesome friendly room service/cleaning staff. Great proximity to the mall and other attractions generally within walking distance if you so choose. Good security precautions for its patrons. Good gym and flexible access. The Bad: Way too overpriced. Everything has a significantly hefty expense tied to it. Confusingly ambiguous rewards program. The Ugly: Let me start by providing a bit of context....(be forewarned, passionate but wordy review). I booked my stay at the Live! Hotel (Maryland) months in advance (6 to be more accurate), in anticipation of my reunion with my wife after being stationed in Korea for a year unaccompanied. This trip was our reunion staycation trip and a way for us to reconnect after being apart for so long without the kids or other welcome but unsolicited distractions. I booked our stay through "Booking.com." I chose the deluxe king suite for an 8-day staycation. Right out the gate I was locked in at a rate of $199+ per night plus taxes and fees. My total cost was a whopping $2300+, so needless to say, I had expectations. I really should've opened my aperture a bit more and checked Yelp's reviews as well. I may have chosen differently having only found those once I was in the room. And due to my initial frustrations. We arrived at 12am straight off my flight from Korea. No major issues checking in other than the front desk concierge having a bit of trouble locating my reservation. No significant issue there either, I had my confirmation data from Booking.com available and he quickly located my reservation and determined this was simply a matter of a mixed naming in their system. No major concern, although I had to pay in-full at the time of check-in and charged an additional $150 (refundable) holding fee, we were given keys and instructions on how to get to the room by using the primary elevators located just around the corner from the front desk and instructed the keys would access the floor selection in the elevator and the assigned room. I usually take pictures of the room as I enter it to capture the location and the space prior to completely occupying it. But I was way too tired to do that. It was beyond late and I was coming off of a 14-16 hour series of flights. But, I did make a few initial mental notes. Some of which became significant inconveniences throughout the stay (pictured with this review). Notably, I was expecting a welcome package of sorts. Something that told me more about the hotel, It's history, other amenities, and a how-to regarding everything from laundry services to room services. This is a reasonable expectation, after all, even 3-star and below hotels furnish you with this basic data. Be forewarned, this does not exist. There is, however, a helpful Baltimore guide book and a less helpful trifold pamphlet with numerous places to go between here and DC (essentially a key site location guide). Not that there's anything inherently wrong with this, it just wasn't helpful to me for the purposes of my stay here. What would've been infinitely more helpful was an explanation of everything connected to the hotel. Or even better yet, a scannable QR code in the room (on anything, or everything) to explain how this all works. For instance, there is no laundry room here, there is no microwave oven, the iron in my room was cheap and broken to boot with scorching on it, so there was no ironing being done there either. The only sink is the bathroom sink, if you purchase food to eat in your room, there is no way to store or reheat it. So this quickly became a cost trap. This was all topped off with randomly loud (intense) outbursts at frequent intervals from a seemingly drunken lover's quarrel next door, on day-4, which lasted for hours. It was impossible to sleep between 12 and 3am. And then another generally loud group the following night. I wondered if these people were deliberately placed on this floor!? Which made me question why we were placed on this floor!? I generally do not complain. I solve problems, not spend exuberant amounts of time and energy deliberating over them or arguing them. But goodness!!? I booked this hotel because it was different. I am far from a gambler, that part was more for my wife to experience and enjoy. But I wanted the ambiance of a luxury hotel in a lush romantic and convenient setting and I received far less on that front. Expensive does not equate to luxury. Luxury equates to luxury. I was not expecting a Bugatti or a Rolls Royce. It's not lost on me that I didn't pay for that. But I did pay for the Benz, the Caddy, the Porsche version of luxury. And I didn't get that at all either. Disappointed is an understatement to say the least!!

Mike J.

Yelp
I am a fan of Live PA. So seeing that Live MD has the same clean air and enforcing the non smoking policy is a big plus for me. There are several different games thwn at Its sister place. But definitely gives you plenty chances to win. The only down fall was. There were a lot of redemption machine Doreen. Which made for long lines waiting on one in several areas. Definitely will be back to enjoy this place e once again.

Issaic N.

Yelp
My wife and I spent the weekend here for our anniversary/Valentines day.., and had the most amazing time! The casino was clean, the service was exceptional, but the couples massage was the icing on the cake! Our new favorite casino/hotel!

Lynn J.

Yelp
The security supervisor kicked me out for reason. I was just drinking a soda and minding my buiness. They claimed "I was permanently banned". They said they could have called the police. I did not do anything. I was just having a good time by mnoyself. This wasn't the first time they did this to me. Ten months ago they did the same thing. But, they claimed "I made the cocktail staff feel uncomfortable". Once again I was not doing anything but normal socialization. This was wrong and uncalled for. Both occurrences were unfair. I feel I need some sort of compensation. I was not doing anything wrong and was not treated like a customer or person. Someone probably slandered against me.