Ankur A.
Google
Absolutely unacceptable service.
The only thing going for them is the venue, beach vibe and view.
We arrived, sat down, and waited 15 minutes without anyone taking our order. We even called a staff member and politely asked him to take our order. He looked at us, said “I’m coming,” then proceeded to take someone else’s order and walked away again.
After 20 minutes of waiting, with a hungry child, I finally picked up the menu and started walking down to place the order myself. Only then did another staff member notice us. When I said we wanted to order, his response was “another five minutes.”
This is not service. This is indifference.
We were ready to order food and drinks and would have easily spent 150,000–200,000 TZS. Instead, we left and went to Out of Africa next door, where the service was faster, attentive, and professional.
If Livingston Beach Restaurant does not want customers, this is a very effective way to show it. Staff need serious training on basic customer handling, awareness, and accountability. Stone Town has too many good options to waste time being ignored.
Won’t be returning.