Molly M.
Yelp
Our group thoroughly enjoyed our experience at Llao Llao. We had the cabin, which was separated slightly from the resort, which offered nice privacy. I was worried that this might mean the service would be slow, but on the contrary, we had exceptional service throughout. Every time we called with a need, someone arrived within minutes with the request. It was the birthday of one of the girls in our group, and we appreciated their ability to make a special cake for her that was beautiful and personalized and came with everything we needed, including candles.
Every staff member we encountered was exceptionally friendly and accommodating, from the housekeepers, to the concierge/bellman, operator, front desk, spa/recreation, restaurant staff and everyone in between. Though some people we may not have directly encountered, it was clear they cared about their work and the guests, as the grounds were kept beautifully and everything was in working order.
We took advantage of several services they offer (in parenthesis is what we personally did), including the spa (massage/sauna), recreation (archery, kayaking), pool, concierge (restaurant suggestions and car services), ping pong/billiards, travel agency at the property (boat excursion), and the restaurants, all of which were wonderful additions to our trip. We loved the convenience of having all of these at the resort.
The view was breathtaking. Also, I noticed that in this bay the water is calmer than in the city, which allowed us to do things like kayaking. The boat excursion we took was a quick 10 minute ride from the hotel.
I also appreciated the evening entertainment. At night there were beautiful singers accompanied by a pianist or guitarist, depending on the day. They played a variety of Spanish and English songs and one singer even played an Italian song we requested. A highlight from my entire Argentina experience was watching Guillermina & Gustavo tango one evening. Their performance was so beautiful and their chemistry so in-line, a few tears came to my eyes. I also was able to take a private lesson with them one day at the hotel, which was the cherry on top. They were so kind, masters of their dance and excellent/patient/supportive teachers. I was so inspired by them, that immediately upon my return to the states, I bought tango shoes and booked a private lesson. I highly recommend inquiring about their performance schedule at the hotel, so you can be sure to see it and if you are looking to get a tango lesson in Bariloche, they are the best.
The only small thing that I would say could use improvement is some of the facilities are a bit older, like the bathroom tub. That said, they were very clean, which is what we find more important. The style of the hotel is rustic/cabin-esque, which may not be everyone's preference of style, if you prefer a more modern style.
Thank you to everyone for making our trip, and especially the birthday girl's trip, a beautiful and memorable one!