LN-CC AC LTD

Designer clothing store · Dalston ·

LN-CC AC LTD

Designer clothing store · Dalston ·

Designer fashions, music, books & bar; appointment only

Information

Basement 18, Late Night Chameleon Cafe The, 24 Shacklewell Ln, London E8 2EZ, United Kingdom Get directions

@goop

4,111 Postcards · 173 Cities

"London excels at creating retail spaces that are more experiential than commercial. Like the Shop at Bluebird and Dover Street Market, LN-CC is a destination as much for its overall look as its merchandise, encompassing a library, record store, gallery, and café. The likes of Marni, Yeezy, JW Anderson, Gucci, and Rick Owens, plus a futuristic shoe department that looks like a spaceship draws in visitors from all over the world to this Dalton emporium. The kicker: LN-CC is by appointment only—so make one. "

The London Hipster Guide

LN-CC AC LTD

@goop

4,111 Postcards · 173 Cities

The London Art & Architecture Guide

LN-CC AC LTD

Tony T

Google

I’ve had no issues with this online store in the past but my recent experience has been very poor. Trousers arrived with stains. Contacted them immediately via their website contact form. No response. Contacted them via WhatsApp. They said they would escalate the matter but it’s now been a week with no response. 2nd order has not been dispatched despite the money taken over 1 week ago. I will update on any resolution. Update - over 2 weeks have passed - despite the message under this comment saying they have messaged me privately - I did not receive any such message from them. There has been no further contact from the company regarding the stained garment. Note that I was asking for a refund of the delivery fee only! Which I don’t think is asking for too much when they sent me a soiled garment. I did receive an email saying the 2nd order has now been cancelled as they have found that they do not actually have it in stock.,…. Waiting for refund…… Avoid this company - poor quality control and the terrible customer service.

Felix H.

Google

I strongly advise on refraining from shopping at LN-CC. I have been a customer for a few years and never had any problems - until recently. People seem to have had very similar experiences, according to the reviews. I ordered two belts, one of them was too big and the other one arrived slightly damaged. I contacted customer service and they were not able to give me a discount on the damaged one, so I returned both of them. LN-CC only refunded me for one afterwards. I immediately sent customer service an email and they said they would check on the situation. That was almost two weeks ago. Customer service went silent on me, I am still waiting for them to "escalate" the matter (what is there to escalate?). Do not shop here.

Asami

Google

LN-EU-01656865 I placed an order on January 3. However, due to a mistake by the store, the product was not shipped. I was only informed of this on January 13. The customer service center showed no remorse and never apologized, and instead told me to buy a new product. However, to this day I have not received any refund. It is unacceptable for a customer to ask me to buy a new product when they have not even given me a refund. At this point, I have paid twice.

Oliver P.

Google

I was hesitant after reading recent reviews but I can confirm LN-CC were perfect. I ordered 2 items and they were shipped within 2 days. My emails with questions were also promptly responded to. Both items were the correct size, completely undamaged and packaged carefully. 100% would order from here again.

Karl T

Google

I read the reviews for this company after I placed my order, so I was moderately concerned I’d have a negative experience but that wasn’t the case at all. I received the product in a timely manner with no issues. I’m satisfied with the service & won’t hesitate to do business in the future.

Ana M

Google

They lie about processing refunds and steal your money!!!! They also, when emailing you, tell you the incorrect refund amount - told me 100euro LESS than I'd paid!! When I called them out on this, they went quiet on me and stopped responding. I've been waiting close to a month for refund of a Gucci belt!!!!! DO NOT PURCHASE FROM THIS COMPANY. They are thieves. *** UPDATE*** They say they have contacted me privately. Another LIE. I am STILL waiting on my refund AND for them to contact me privately!!!

Vegas L.

Google

Item was shipped very fast but I was sent a completely different item. Ordered the Walter Van Beirendonck Beam Me Up necklace with the transparent beads but was sent the one with green beads. Had to return the order and there wasn’t a single option for a replacement. Lost out on FX fees and spent an entire week waiting for the refund. Was offered a 10% off but there wasn’t an attempt to update their database to reflect the correct style code since my last feedback.

Dominik D

Google

Avoid at all costs!!! Something has clearly changed at this company— it has gone from good to beyond terrible. LN-CC is actively and openly failing to comply with EU consumer protection laws and is withholding customer funds. Please take the negative reviews here seriously; the overwhelming number of one-star reviews this year speaks for itself.