Lobby Bar at The Times Square EDITION

Mixed experience. The cocktails were well made and enjoyable, though on the pricey side. The bartenders came across as sharp, and despite the bar being mostly empty, we felt more in the way than welcomed. Despite it being early in the evening, bathrooms were not in great shape. The space itself is beautiful and the drinks are good, but warmer service and better attention to basics would make a big difference.

GINA was amazing. She was so professional and warm that we instantly felt at home. We loved her so much we came back the very next week just to see her again. This place is perfect if you’re catching a show in Times Square and need a little escape. We will be back to this hidden gem.

I don’t understand the bad reviews. Loved our stay here & this beautiful bar. Amazing wines. Jack was the best with suggestions and made great drinks.

This is one of the best hotels I've stayed in in NYC. The service was above and beyond. The room, while petite per usual NYC standards, was so well equipped. Even though it was small, it felt much larger given the open design. The view of Times Square is just spectacular, along with the lobby bar, the fantastic gym and the amazing breakfast spot. The bathroom products are such great quality, and you are literally right off Times Square and near all the best theaters. We booked this spot with our Chase Visa Card, which it's apart of, and couldn't have been happier. This is such a stylish hotel in the thick of it all. We spent one night and our only regret was that we didn't spend more nights. I can't wait for our next visit!

It's always such a pleasure staying here. Service is immaculate. I would describe the vibe and decor to be modern and classy without being pretentious. Molly, on the housekeeping staff, deserves a bonus. People who go out of their way to spread joy like this deserve to be recognized and rewarded.

This is where I stayed for 7 days as a Marriot Bonvoy customer. "Vacation" The location itself is perfect! You really are in the heart of Time Square when you stay here. I would come back to this hotel. Their bar is nice, the customer service is immaculate! So friendly and professional. Even there cleaners are so nice. The gym is awesome. Very convenient!! I only gave it 4 stars because there was a few niight the bathroom water was uncontrollable. I mean the water was super hot and you could not cool it down. You would have to call a maintenance engineer to fix the problem. Also they have a club in the hotel. It is $100 a person to get in. Why not offer that to your hotel guest for free or at a discount? It would of been cool to check out. But serious, the location is perfect. Subway is right across the street and your are where it happens. I would stay here again.

We decided to book a room at this hotel last weekend to celebrate my soulmate's special day. From the minute we walked towards the building, the excellent service began with the friendly doorman. A young man inside also led us to the elevator to check in on the 10th floor, where the lobby and the Lobby Bar is located. We went up to our room on the 39th floor and was amazed with the setup. I love the long hallway to the bed, the shower & bathroom next to each other with separate doors, and the counter space for my personal stuff by the sink. I'm not too fond of the see-through cloudy doors, though. Luckily, they put a curtain between the sink and the bedroom area. The bed was comfortable, and the TV was huge enough for me not to have to put on my glasses. The cute cartons of water with the hotel name is adorable, but we would need at least 2 each. We visited the Lobby Bar after dinner. It was very nice with lots of areas to sit down and enjoy your drink. It was so crowded we had to sit by the table against the wall. Our server was very nice and offered glasses of water while we wait for our drinks. We can't wait to come back here for our next celebration. Thanks for the wonderful experience, Times Square Edition!

A Michelin guide hotel, with a Michelin experience, one of a kind costumer service 24/7 costumer service.

When your coworkers and out-of-towners needs a last-minute chill spot, the views from TS Edition worked wonders. A bit tight and cramped, but with the fall weather it was a pretty solid decision. And drinks were fast and not as overpriced as other touristy locations. Perfect for close, intimate convos!

I recently stayed at the Edition Hotel Times Square for three nights over Labor Day weekend with my fiancé to celebrate our anniversary. Unfortunately, the service we received was far below the expectations we had, especially given the price we paid for our stay. From the start, our experience was disappointing. Every time we requested something via the phone in our room, we had to follow up by going downstairs to the front desk, as our requests weren't fulfilled otherwise. The phone in our room wasn't working properly--it was constantly blinking but non-functional. We requested that someone come to fix it, and when an engineer arrived, instead of addressing the issue, he accused us of smoking or vaping, which supposedly caused lights to malfunction. As a dentist who has never smoked or vaped, I was shocked by this baseless accusation. Despite our assurances, he continued with his accusatory tone. It turns out there was a mix-up in the notes, and they thought we reported an alarm light issue instead of the phone problem. This was just the first of several frustrating encounters. Additionally, we requested an iron so that my fiancé could prepare for a Broadway show we were attending. After waiting for 30 minutes, we had to call again to avoid being late. The iron eventually arrived, but only after significant stress. The hotel itself is beautiful, especially the bar and lounge area. We decided to use our credits one evening after a show, but the experience there was equally disappointing. A waitress named Kara, with blonde hair and a nice haircut, repeatedly ignored my fiancé's attempts to get her attention. Despite his polite attempts, including getting up and approaching her, she dismissed him and continued to be attentive only to the table next to us, who happened to be white. I don't like pulling the race card, but it was hard not to notice the stark difference in how we were treated compared to others. Thankfully, a host named Kevin noticed our frustration and stepped in, providing the level of service we expected from such a high-end hotel. On a positive note, the front desk staff was very pleasant and accommodating, always willing to help with any issues we had. The doormen on the first floor near the entrance were also consistently nice and welcoming. I want to make it clear that not everyone we encountered provided subpar service--some of the staff members were truly excellent. Additionally, the hotel's diffusers smell absolutely lovely. They even sell them on their website, and I would highly recommend either the diffuser or their candles. Their bath and body products also have a fantastic scent, and I thoroughly enjoyed using them during our stay. My fiancé, who had planned this trip as a special surprise, was deeply disappointed by the service we received. He has vowed never to stay at the Edition Hotel again, and honestly, it's hard to blame him. While I'm usually optimistic and reluctant to write off an establishment based on one bad experience, the series of events during our stay was too significant to ignore. I sincerely hope that the Edition Hotel Times Square addresses these issues and ensures that all guests receive equal and excellent service in the future. It's disheartening to feel dismissed or treated as less than, especially when you're paying a premium for what is supposed to be a luxury experience.

Service and experience were both excellent. I loved the garden terrace for breakfast and appreciated the in room amenities!

Such a nice, modern and sophisticated hotel! Had a nice stay here for New Years in the guest room, but it did have its pros and cons. Pros: the room was very clean and comfy. Loved the beige wood. It had a homey feel to it, didn't feel like a regular hotel room. The shower was bigger than I thought it would be which was a plus. The lighting/ambiance is like a dim yellow/natural light that was aesthetically pleasing. The curtain I was a bit iffy of because it was the only privacy it gave for the bathroom part, I will say I didn't like the idea of it at first but it wasn't bad and actually gave the whole room more space and didn't make it so cramped. The house cleaning lady, couldn't get her name but she did a great job! Gave us extra cups and waters. Food service was very good, high quality than most hotels. Staff were very nice and helpful. Cons: once we came in our guest hotel room, we noticed right away a loud thumping machine sound right outside our window. Although we did have a guest room, it was still pricey and the loud thump machine shouldn't have been so loud we woke up in the middle of the night because of it. Thankfully most of the day we were out and it died down after our first night, but it was still so loud. The TV was also super laggy. The remote and the TV had a 10sec-1min second lag every time we wanted to scroll or click on something, it was pretty bad. Another con is that for new year's eve, the NYPD and the hotel staff didn't know what was going on at all. They didn't know the regulations or how to control the crowd at all. We had a section for our hotel for NYE but couldn't figure out where it was even when we asked, everyone was telling us different areas we had to go to, only for us to get scolded that we can't be there even though we were told to go there? Can't blame NYPD too much for this but our own hotel staff didn't direct us since it seemed that they were confused too. It was frustrating how our hotel was right there in times square but we couldn't even look into times square even thought it was only a few feet away. Fortunately at the end of the night we just went through the barricade for NYE.

I really wanted to love this hotel as a big fan of Edition by Marriott but given the price point and the 5 star rating it fell short by quite a bit. Firstly, 5 star is the benchmark of luxury, you are supposed to experience the WOW factor but it just isn't present at this property. Firstly you enter a rather stark downstairs lobby and take the elevator to the 10th floor where you check in at a rather dark small reception area, you then take another elevator to your designated floor and then into your room. Here's the reality, with the exception of the door guys when you first enter there is zero customer service, on check in I was never asked how my journey was/where I'd travelled from/why I was in the area/need any assistance with luggage etc.. the bare minimum at 5 star level. I took the elevator to my room and whilst moderately big for NYC it was no more that a 4 star room at best with damaged floor and again zero WOW factor. Now, remember we are paying NYC 5 star prices but they are not happy enough with that they price gouge you for an "Urban Destination Fee" which is $45 a night! But... you can spend it in the restaurant or bar..... come on, this is just ridiculous, every hotel is doing it but it doesn't make it right. Breakfast - 1 coffee, 1 orange juice, eggs & bacon (didn't want the toast or pastries) is $40 plus tax & tip!!!!! Nice 4 star but zero WOW factor or customer service and vastly expensive

Payed for a premium Times Square view, we could only see it if we looked sideways out of our window, I asked the front desk if that was the view I indeed payed for and she assured me that it was, she also stated that some views are better than others and was there anything else she could help me with. I don't mind paying for a better view or room but frankly this was a waste of money.

I enjoyed the cleanliness of this hotel and how ,even though its in the middle of times Square, the hotel is really quiet. The concierge, John, was great and helped alot with navigating the city's nightlife and finding good rooftops to checkout. The biggest con is that the rooms are tiny even by nyc standards. I didnt pay attention to the Square footage when booking but next time I come to this hotel I'll be looking for a larger room.

I usually stay at the Intercontinental in Times Square, but decided to try a different hotel in NYC during my most recent trip. The Times Square Edition is a beautiful hotel. It is situated literally in the heart of Times Square with all the hustle and bustle. Depending on your room, you will be able to hear the crowds outside, even at night. First, when you enter the hotel, you're greeted with an overpowering masculine fragrance. While it smells good, the scent is overwhelming. I am a bit sensitive to certain scents (e.g. vanilla), and it could be nauseating to some. On the main floor, where you check-in, is a beautiful bar. The countertops to the bar scream luxury. Disappointed I didn't snap a pic. Room - Sleek, simple, luxurious. The bed was very comfortable, and my room had a great view looking towards Times Square. The mini-bar had a mini bottle of Azul Reposado -- it was too cute, so I had to indulge. The mini-bar also had hard-seltzer (vodka-based). I would definitely stay here again, but I still love my usual Intercontinental.

Absolutely loved this hotel! I had a great experience from check in to check out. At check-in everyone is super friendly and they're very efficient with gathering your information and directing you to your room (they even give you an edition candle at check in). The room itself is very modern with all the in-room amenities you could want (Le Labo toiletries, bath robes, plenty of towels, vanity kits, steamer, hair dryer). The house keepers also left the cutest notes on the second day Given we're so close to Times Square I was very surprised by how quiet it was in the room itself and no light comes through the blinds. They also have great gym amenities and a restaurant/bar on the 10th floor.

The staff at this hotel make you feel like family from the moment you arrive. EVERY single staff member I interacted with was friendly and went above and beyond to make sure I had what I needed. Special shout out to Allen and all the guys at the front door, truly incredible hospitality our entire stay. The hotel was incredibly clean and STUNNING. The low light and dark interior set a very sexy, quiet vibe that takes you away from the hustle and bustle of the city just outside. A true oasis that I will return to any time I am in NY. The rooms are small but provide everything you need while traveling. Le Labo bath products were a major plus. Room service was delicious and very fast, lobby bar is a great option for morning coffee. This hotel exceeded my expectations!

We had a 2 night stay just recently. Loved the hotel, very aesthetically pleasing & squeaky clean through out the common areas (not common in NY, lol). The staff was helpful & eager to help. Check in & check out were both pain free. The room was more spacious than others we have stayed in previously. This hotel is literally in the middle of time square, which has its pros & cons. The view and location are amazing, & undefeated BUT be aware you will have a hard time coming in and out if you are using a vehicle service. We were waiting 15-30 minutes for uber/taxi to come in & out to pick us up, and this was getting picked up & dropped off a couple of blocks away. The one time we tried to get picked up right in front, we waited 40 minutes for the uber driver to make it to the front of the building (this was over the thanksgiving/black friday weekend)

One of the nicest hotels I've ever stayed in. My friend booked this hotel for our trip as a surprise and it did not disappoint. When you walk into the hotel you feel like "that girl" lol because it's very aesthetically pleasing! This hotel smells like MONEY. We kept asking for the body wash because it smells that good, they have a collab with Le Labo so you know it smells immaculate! The service was top tier, not one complaint. They answered every single question we had and made sure our rooms were stocked and cleaned on a daily. The restaurant in this hotel is BEAUTIFUL. Full of greenery and it looks like an Arch Digest Magazine cover. We are brunch on the terrace which has flowers going all the way to the ceiling. Beyoncé hosted her Club Renaissance party here so that says EVERYTHING you need to know about this place. The views of Time Square from the rooftop patio outside of the bar were gorgeous!!! So romantic.

EVERYTHING DONE RIGHT Clean, serene, hot scene. What else do you want to know The Times Square Edition ticks all the boxes Gorgeous staff, gorgeous decor, and gorgeous spaces. The meals were amazing, the staff were amazing, and seriously good mixologists at the bar. (We had guests ---- picky epicurean guests ---- and they were universally complimentary) Our niggles: just a few actually. The rooms are cute if a little small. Closet space is negligible. The elevators can be a little slow at peak times (and there is no way to go straight from room s to a street -- although that is probably a good idea in these times). The other niggle? The room rates! At some times, have your "heart medication" to hand and banker on speed sis to take out a second mortgage. ( Yes -- that expensive!) Other than those minor items? An urban gem!

This little 5 star luxury boutique hotel on 7th and 47th has it all! Situated directly in the middle of Times Square makes it the most convenient hotel. You are close enough to several subway lines, which made it easy to navigate the city. Hungry in the middle of the night? Walk on out to the front entrance and you have a variety of street meat awaiting you. We ordered room service. While the actual service was phenomenal, the food majorly disappointed. The broccoli cacio e pepe tasted like a spinach protein drink. Hershey World is also directly next door. They were running a special- create your own giant Reese cup. Side note of course The Times Square city view is also unparalleled. We would stay here again.

Passing by the Big Apple, I had a few hours to grab a bite before heading off. The Terrace is located on the 9th floor. It is a relaxing place in the middle of all the hustle and bustle at Time Square. We had Tie Dye Boston (salad), Lobster Roll, Billboard Burger, and Forest Mushroom Omelette. The highlight for me was the l'ambiance of the place and the Tie Die Boston. I just loved the vinaigrette dressing and the beet root. I would definitely come back if I am in the area. Oh, by the way, they have excellent bellhops. Both of the bellhops I came across when I arrived and when I departed were very helpful and experienced. They really helped us deal with our belongings making loading, unloading, and short term storage a non issue. One of their names is Fernando. He is very helpful indeed.

Did not stay at the hotel yet I stayed in another property in lower Manhattan some years back. Experience the rooftop bar of the Edition with some family members it was lovely experience and the drinks love by everyone. Once again a lovely rooftop experience overlooking Times Square what a spectacular view in my beloved New York City

Review only for rooftop bar drinks and food. Great location and the hotel smells amazing. I finally determined that the scent is Le Labo Santa's 33 (for the Edition)!! We came up to the rooftop after dinner for some small plates and drinks. The view is beautiful and there was open seating. We came relatively early (around 9pm) so seating was not an issue and we did not have to wait at all. We ordered some special drinks off the menu which were tasty but the real gem here is the view. You get a birds-eye view of Time Square without having to go down into the mayhem of the crowd and tourists. Took one star away as the service was a bit slow, but I would definitely return.

Really love this hotel. My go to when I'm in the city. The room service is 10/10. The rooms have great amenities, the service is superior and staff is so attentive. Deliveries are brought up to your room by hotel staff which I love. The robes and bath products are amazing- le labo soaps. No miss hotel!

Looking for a hotel - ideally in the middle of Time Square bc you need the convenience but doesn't feel like you're in Time Square? Looking for a boutique hotel with outstanding service? Looking for a boutique hotel that is part of Marriott? EDITION IS THE PLACE! When you arrive, you IMMEDIATELY forget you are in the bustle of Time Square. When you arrive, you are greeted by the gracious and helpful doormen. Upon walking in, the entrance is neutral colors, it is quiet, there is a delightful very light fragrance to the space. (I have fragrance allergies, no issues. It was very light, just enough to make you feel welcomed and relaxed. And instantly raised our expectations for the bathroom products. Which did not disappoint.) High ceilings, neutral colors, well appointed rooms, and the staff go out of their way to help. It's a NYC hotel, so the rooms aren't big, and they are lovely. (No size issues.) We were on the 39th floor, didn't hear much if any of the NYC sounds. We tried the terrace restaurant. Shared the beet bib lettuce salads and the tuna tartar appetizer. With some champagne. Lovely. If you want breakfast, strongly suggest you make a reservation. We hadn't, so we went to the bar - which turned out to be great. They can make any kind of coffee. I had a decaf almond milk cappuccino (perfect) and a fruit plate. Both were excellent. The fruit, even in winter, was so flavorful. Lobby bar is perfect for a drink after a day in the duty, a drink before going out, and a night cap after a night on the town. Cannot wait for a return visit.

This hotel provides the convenience of its location in Times Square and the sound proofing to ensure a good night's rest. It has a nice lobby, terrace, restaurant, and club, and the rooms are just spacious enough for a weekend trip and traveling with a small luggage. The problem is with the set-up of the bathrooms: they are glass encased, with open seams, so that no sound goes unheard by your travel partner. Due to this reason alone, I am not likely to book a room here again. My friend and I I made use of the hotel restrooms to mitigate this issue, but it was overall strange and poorly executed.

As a huge fan of Edition Hotels, I have to say, this may be my favorite! It's just as fabulous as all other Editions.... Spotless and elegant and smells gorgeous... BUT, it's the PEOPLE who work here who are just magical! They all go above and beyond on every interaction. It's unbelievable!! Example: my Lyft driver got caught in traffic 3 blocks up with no way to turn around, the Edition Bellman helped me, in my heels and full length formal gown haul down 3 blocks as fast as we could safely thru Time Square in the freezing cold. I could not be more grateful for his help. That is just how the staff there is. They are all so helpful. It's incredible. It's an amazing hotel.

This is a great hotel for business travelers. Hotel is brand new, decor is modern and rooms have all the amenities, including a mini bar. Highly minimalist. Rooms are small so keep that in mind when traveling with others. There are two bars and a restaurant. Great ambience, cocktails and food. The gym has a nice view of Times Square and the staff are profesional and courteous. Kuddos to Shah. He is a true asset at this property.

The Timesquare edition hotel was a fantastic place to stay. My wife and I came back to New York after seven years of living in New York. We kind of hesitated at the thought of staying in Times Square since that is very taboo for anybody who lived in New York. The hotel was tucked away nicely right off of Times Square and had enough separation from the busyness of the square. There were some great dining options in the property and if you book with your Chase credit card, you will get tons of great amenities. The gym was great and has a nice view of Times Square. It's also centrally located near subways so that you can get around all of Manhattan very easily. The service here was impeccable as well. The staff refused to take an elevator with you and would let you take your car by yourself.

I had a wonderful stay here! Rooms were super nice, very swanky, and very clean. The gym was a basic hotel gym, but had everything you'd need to get a good workout. Views are awesome too; right above Times Square.

The best thing about this hotel is the bell desk guys, who greets you at the door, and help you with your luggage's. Second best thing is the restaurant on the 9th floor, although, I couldn't get the the restaurant at 9:15 PM to join my hubby for dinner. Because their last call for food at 9 PM. So I couldn't access the elevator. Yup, true story. So some staffs got me the the back office, to get me use their private elevator to get to 9th floor. While I was dragging my luggage along. It wasn't fun after a 6 hrs flight to NYC. The food was good. We tried breakfast and dinners here. Cocktails expect to pay $25 in NOV 2022. So many better bars in NYC. Everything is mediocre. Nothing luxurious as Marriott Bonvoy would categorized this location. Stuffy front desk staffs, told them to leave their attitudes at home, they didn't get the memo :-) Do not believe what you see on their website! Oh and extremely dark lobby checking in area. Bottleneck by elevators! P. S. There's a popular club on 7th floor on the weekend!

The Times Square Edition is a great addition to the New York Times Square Hotel scene. overall, the ultra modern vibes of the hotel is a refreshing take to the hospitality options in the area. The service here is really good especially when it comes to those that work in the Concierge, and all service members that help you throughout your stay. I would recommend checking this place out if you're looking for a gnu hotel that you haven't stayed in the area before. It provides a space of tranquility in the middle of the hustle and bustle of New York's time square.

I love the edition. It rivals a lot of other high end competitors and I love the signature scent. I actually wasn't thrilled about staying right in time square, but we planned Broadway and this was an easy walk for us to get to the theater. The design is modern and sleek and as to be expected. The service is worth the price tag and the decor is beautiful. This edition is no different than the others I've visited in that I love them and I will return to them.

Loved my stay here. Sadly it was only for one night, but I loved every minute of it. The bed was extremely soft and fluffy. The shower was a rain shower with great water pressure and the amenities were LE LABO! Every single person I interacted with was incredibly friendly and helpful. Will make sure to stay here again in the future.

Gorgeous hotel. Convenient location. Cute rooms. Great service. I would definitely stay here again :)

Came here for Happy Hour before a company event. I love the decor and the ambiance. The lounge had very comfortable seating but keep in mind - cocktails are Times Square pricing.

Basing my review off the bar scene alone... The 10th floor balcony was amazing. Ivy along the walls. Super cute couches. Service was lacking a bit...but views were worth it. Go inside and to the 9th floor bar - huge hidden gem. Eclectic / retro vibe meets Times Square. You would never know this space existed (and as a New Yorker - I do not like Times Square!). This is a must visit. Cocktails are amazing. Staff / service are top notch. You can't get better with the vibe at the bar scene. Also - get the burrata (you will thank me later)!

Not much you can't say about time square. The people, sights and signs. Everything you can imagine it to be. Nothing is too surprising

Reviewing the 10th floor bar. Incredible ambiance and the clientele is eclectic and VERY New York. Drinks are a bit expensive but definitely expected in New York. Thanks for the strong drinks Ryan.

I have only amazing things to say about this hotel. I've stayed at other Edition properties, and I can truly say they are one of my favorite line of hotels. Everything is perfect. First off, the reason this line of hotels excels so much is because of the service. Everyone is incredible. So kind and helpful. I want them all to be my friends. Whatever you need, they'll help. On to the property. As someone who goes to New York to see shows, this was the perfect location. It is a little to the side but right on Times Square (although you definitely don't feel it once you are in the hotel). And let me tell you the most insane part, the rooms are actually quiet!! I've stayed at many hotels in New York and this is the quietest, and it's in the loudest area. It gets a 10/10 for that. Yes, the rooms are very small (most New York hotels are). However, it is thought out so well that you won't be uncomfortable because of it. The Terrace restaurant is delicious. Great dinner, drinks and breakfast. I would eat there even if I wasn't staying at the hotel. I absolutely love the fact that Edition hotels have their own scent of Le Labo. Walking into the hotel is a scent heaven. It makes me happy. I have the candle and light it to remind me of the great trips I've had at their properties! I can say with full certainty that this will be my go to New York hotel. And that wherever there are Edition properties, I will stay there! Pro tip. Didn't go but it's free entrance to the club if you stay at the hotel (just get on the list).

Absolutely one of the best places I have stayed. I travel a lot for work and decided to stay a few extra days in NY exploring. This hotel has been AMAZING. Right in the middle of Time Square--I feel like I am in a central location to go out any explore from all different angles. The staff are courteous and down to earth (not hoity-toity and put their nose up to you for not wearing Prada). The room service meals are PHENOMENAL. Best Petit Filet I have had in a long time. The room is beautiful, modern, cozy, welcoming and functional. The bed is very comfortable and shower is relaxing. Everyone that works here is kind, helpful, courteous and helpful. I have absolutely enjoyed my time here and will most definitely be back!

Great food at the lobby bar. You pay for what you get so don't expect to be cheap with the menu options. That steak was cooked to perfection i wish i had a second and third one. Upon walking into this hotel, it smells so damn good! Enjoy

I cannot understand how this place is considered a 5-star hotel, but at least it's relatively cheap. The rooms are very small. The amenities are basic and the room had no "privacy" sign in, but upon request one was given but then wasn't respected. I returned to the room with it removed and the room "made up". If you want a 5-star hotel spend slightly more and actually get one or go somewhere else for the money and stay at a very nice 4-star hotel.

BEWARE: Although the venue was beautiful, and the service excellent, it did not overlook (1) the over-the-top cost of a glass of wine; (2) the fact that the hamburger was ordered to be medium and was delivered well done; (3) that the pasta dish was microscopic in size; and although acknowledged by the waiter, neither the chef nor management sought to correct this costly but minuscule dish.

This hotel is in the heart of Times Square! It was perfect for our New Year trip to New York! We flew into LaGuardia, so the Uber from the airport to the hotel wasn't bad at all! It's also walking distance to a lot of places in the area. We pretty much walked everywhere unless we wanted to travel to other boroughs. The entire time leading up to our trip the staff was super friendly and accommodating. Due to my fiancé's Marriott Bonvoy status, they even upgraded our room to a Times Square view, which was awesome! We could see everything right from our window. Once we arrived, the doormen was right there to assist you! Our favorite doormen was Fernando! He was so kind and helpful to us. The hotel is also very secure. There were security and police officers everywhere, but not to overbearing. You just felt very safe coming and going. Once you enter the lobby, you take the elevators to the main lobby, where you check-in and where the rooms and restaurants are located. The rooms are nice and very clean! It's very compact, so if you're not looking for that, this may not be the hotel for you. It's not a lot of space, but two people can function in it. We had dinner reservations at The Terrace and Gardens and it was very nice. I loved the decor walking in, as well as once we were seated. Our waitress was very attentive and knowledgeable about the menu. The service was exceptional. She helped us select some great drinks and entrees. For drinks, we ordered the champagne cocktail and the next day air. Both drinks were delicious and strong. For appetizers, we ordered the deep dish Foccacia. It literally melted in our mouths. It was hot and fresh, so tasty. For entrees, we ordered the olive oil poached halibut and the king crab pasta. Both entrees were fresh and delectable! We thoroughly enjoyed our dining experience. This hotel also has a lobby bar with a balcony, which we had drinks there a couple of nights during our stay. On NYE, we were able to go out to the balcony and see the festivities. My one complaint, which was out of their control, was the NYE festivities. If you didn't purchase a ticket ($3,000 pp) then your access to the street and some other areas was very restricted, which was super annoying trying to get in and out of the hotel. They did give us a paper pass, but a few areas close to our hotel, didn't honor it. Overall, our stay at the Times Square Edition was nothing short of amazing. We had a great time and would be highly interested in returning in the future! I definitely recommend staying here. If you're looking for a place to stay in a central location, check this place out! You won't regret it!

Stayed here for 4 nights! Great hotel, great service, especially room service. Did not have any issues! My only complaint is they charge the 35$ a day destination fee but nothing on the whole menu is cheap enough to use it without the need to add money to it. Other than that, amazing, beautiful hotel. Smells wonderful and rooms are very high tech! I would 10/10 stay here again. Front desk staff were also great and allowed me to check in early!

I had the unique opportunity to stay at this lovely hotel for 2 weeks. I was in NYC for business. The staff was extremely accommodating and observant to details. I loved how they greet you by name every time you enter or exit the building. They're attentiveness is refreshing. A few note worthy examples are, knowing that I was staying for several days they had extra hangers sent to my room for all the luggage I packed, without my asking. Another day I pulled a full day of conference calls and had not left my room. When I finally stepped out for a short walk (less than an hour) housekeeping quickly came in and tidied my room up and left extra waters. It's the attention to small details that is praise worthy for this hotel.

This is a great location that's close to times square! The lobby of the hotel is on the 10th floor of the building and they have a restaurant and bar available as well. They also have room service but it can get pricey...however, it's hotel room service so I'm not surprised. Customer service is great and check in and check out was super quick. I stayed on the 16th floor and it wasn't noisy. My only negative experience was that although I asked in advance for a late check out (4pm due to my status) and confirmed it at check in, I still had hotel staff knocking on my door multiple times between the hours of 11:00 am - 2:30 pm to see if I was still in the room. I completely understand if it was past my check out time or even close to 4pm but that was not the case. Overall, I would still stay here again if I visit NYC in the future.

5/31/23: Day 1 of 4 at The Time Square Edition today and it's been nothing short of specular! We flew in from Chicago extra early and showed up to the lobby with our bags at 10AM expecting to not have our room for at least a few more hours. But, the young women who helped us at the front desk informed us that our room was in fact ready...what a pleasant surprise! She gave us a detailed run through of the building and informed us that our room came with a $35 Destination Fee. This is the only time I've been happy to have this additional fee because everyday we can choose from: Enhanced High Speed Internet Access, $35 Food & Beverage Credit, a Choice of 2 Soul Cycle classes or 2 TMPL Fitness Center passes per room, OR 2 tickets to the Museum of Modern Art per room. How cool!!! Per day! She also told us the gym with towel service and patio, night club, and concierge were at our disposal for free whenever we like. I think every hotel should take some lessons from the details this hotel is displaying. Another employee, Allen, took our bags to our room, gave us a room tour, showed up how to use the amenities in the room, and stocked us up on water. He answered our questions and was another friendly face. :) This hotel really hit a home run on the first day! Will update again at the end of the trip including my food/drink reviews from their bar and restaurant!

To say the least this was not the best hotel I have stayed at. First of all they have no microwave in the building. So you either eat out and don't bring any leftovers or warm it up with a hair dryer. I stayed 2 days I put the do not disturb sign on my door, but the maid still came in my room made my bed and move things around I had things laid on my bed that I didn't want touched because I was going to an event and unsure of what to wear. I went to the front desk and they just said sorry if anything is missing let us know. I hope nothing is missing I didn't notice anything missing but my point is I don't want to look for anything missing so while I'm at a hotel, I put Do Not Disturb so the maze don't even come in you don't have to clean my room you don't have to change the towels you don't have to do anything. Do the fact that I have a lot of expensive stuff laying around it just help avoid any issues. Another thing was I went downstairs to get some coffee there is no free coffee. So the coffee is $4 which was no problem I gave them a $20 bill he gave me change for a 10, I brought it to his attention the manager came over there and said you only gave a $10. I walked out and said I do not want any coffee took my money and left the manager immediately pour the coffee out. So the customer is always right doesn't work for me or my type. So make sure you either get coffee out or find another way to get coffee, unless you just want to go downstairs to the restaurant and pay $4 for a cup of coffee.