Ivan Lee
Google
I cannot commend Giuseppe at the reception enough for his incredible help. On August 14th, my group accidentally drove our rental car down the hotel's restricted access alley while looking for the restaurant.
Despite being busy and the fact we weren't hotel guests, Giuseppe was our hero. He calmly took control, expertly drove our car out of the tight space, and gave us perfect directions. He even called the restaurant to hold our table for us.
His kindness and professionalism turned a stressful situation into a wonderful memory. He went far beyond his duty for some lost tourists. This is what exemplary hospitality looks like.
If you're visiting, you can trust that this hotel employs truly wonderful people like Giuseppe. A true asset to the team!