Lauren H
Google
What a sausage saga 🌭
3 of us visited Lockdown Bakehouse today and all ordered the vegetarian Aussie breakfast, with two of us adding a sausage. We waited around 30 minutes for the food to arrive, only to find 2 of the 3 meals were wrong. The only correct dish was the one without the sausage.
The 2 incorrect meals were taken back and we were then left waiting another 45 minutes after being told the food was already being plated up - only for it to arrive wrong again, still without the sausages. After another 5 minutes, the sausages finally appeared.
By that point, one of our friends had already eaten her brunch alone because the food had taken so long. In total, we waited around 1 hour 15 minutes for 2 breakfasts that still took 3 attempts to get right.
When we mentioned this while asking for the bill, the waitress responded with “Oh, did you?” in a very dismissive and condescending way, which honestly made the experience worse.
We were only offered the drinks off the bill, still charged service and there was no real acknowledgement of how poor the service had been.
Sadly, would not recommend - slow service, repeated mistakes, poor handling and no meaningful compensation.