V P
Google
Waste of money. Disaster New Year’s Eve dinner
During the dinner, the experience was ok, if I compare to other restaurants of the same level/ambitions. The duck was undercooked and some other dishes were barely warm enough. Keeping in mind the price (almost 600eur for 2), it fell short of the expectations, pulled up only by a partial view of the cathedral.
Less than 1 hour after finishing the dinner, arriving back at the hotel (within walking distance), we have experienced violent diharrea and vomit, which continued for the better part of January 1st. This meant no sleep and various inconveniences that are better spared to the reader.
On Friday Jan 2nd, after being able to get out of the hotel, to buy some food (toast bread and rice) and medicines, I went and visited the restaurant to share my experience.
It is worth sharing the interaction to warn any potential guests.
In a very flat tone, I explained factually the health issues both my partner and I experienced to the waiter (tall French guy, longer hair, a bit wavy). The reaction was: “d’accord” (i.e. “OK”) after each of my sentences (about 4-5 times). He then asked if I visited a doctor (I remind you that this interaction took place on 2 Jan, in the morning) and said that he would maybe call the other guests to see if they had the same issues. He suggested that I ate something else the morning of the 31st, which might have caused it. It was not the case, as we only had a light late breakfast with tea and usual biscuits.
Important to note: never once he apologized or at least said he felt sorry to hear about the situation. While leaving, he said “goodbye, get well soon” (“bon rétablissement”), in a dismissive tone.
In any case, such situation and subsequent interactions are not acceptable. When you go to a restaurant with such ambitions, and the experience falls short to such an extent, it’s about how you handle the situation afterwards that separates the mass from the great.
Apart from the issues with the food, I would encourage the owners to surround themselves with a team who is at the (pretended) level of the restaurant.
Putting on a show for guests, presenting dishes is one thing, but moral values are something different and they come out easily (or don’t).
Over a week after I wrote a message to the owners on their contact adress, I still haven’t received any reply.
Don’t go. This restaurant is a waste of money.