NOR1970
Google
We visited the hotel for 2 nights. The checkin procedure is a bit improvised - easily to miss. The way to the hotel is nice and some minutes to drive, so you are far away from the restaurant and farming work. You arrive to a hill where you can overview the beautiful landscape. Around the separated houses its the bold 'sierra' nature. The rooms are spaceful and very nice. Huge bathroom, remembers that you are in a french property. It's clean and comfortable. So for the rooms, there is nothing negative to say - in the contrary this is a 5star. Why I rate it average is because of the food, breakfast and price-service/amenity quality you get (nothing but wifi and breakfast is included). I was very disappointed that being in a winery we had to pay the full price of the wine bottles, dinner was pricy and we thought that in that case the wine must be included. The trout was nice - although I found it a bit earthy in taste. The outdoor area wasn't welcoming as it could be with some small additional easy to maintain touches. The so called yacuzzi is a joke. They tried to make a nice evening ambient, the guard illuminated the torches, disappeared, and after five minutes the fire was gone for ever. I understand that as the rooms are far away from the service area where the employees are, you might only be able to affort one waiter by the hotel area - but then this must be like a multiple talented person who can fix, set up the ambient, cook, prepare breakfast etc. The girl who was there did the best and she was lovely. But for that price (more or the same than the 3 other luxury hotels in Mendoza which really have the service you pay for), they have to rethink the concept to make it up. It appeared to me, that who works in the hotel part felt isolated from the huge property and other employees. For a retreat escape and golfing and being there with friends its a good choice - the nature is amazing!!! - if they lower the price or include some of the services. If you want to get to know with Mendoza, the culture, different vineyard etc. I would definitely pick another hotel.