Nicole H.
Yelp
We waited a half an hour outside to get in (no biggie, was expecting that on a Saturday morning), but then it just kept going downhill.
The environment inside was definitely a bit chaotic. Decorating was fun and server was friendly but that doesn't make up for the other issues.
I ordered a Western omelet. The menu on the restaurant in person doesn't have any description on it. Everywhere I've ever ordered an omelet it's ham, onions, mushrooms and peppers. I figured with no description that's what it was. I ordered that. When it came I cut into it and it was their three meat omelet. I pointed this out to the waitress and she said it WAS the Western, they do theirs with sausage. That seems weird. If so, why was it missing all the veggies? Anyways, I don't eat sausage so I needed it remade. She took the whole plate away, wouldn't let me eat the pancakes. Brought back a new omelette. This time it was just a bacon omelette. Again. Wrong. I said something again. She asked if I wanted it replaced. I said only if I could keep the pancakes and eat those. She said no. She has to bring the whole plate back. I told her forget it. I'm not waiting for a third time that's probably wrong as well.
When we were done we were put in another line to check out. It was another 30 minutes long just to check out!
Plan a long time to eat here.
I'm from Knoxville and come out to the area on occasion but this was so disappointing.