Jason S.
Yelp
We arrived here on a Saturday morning promptly at 10 AM to have brunch. After all, this was a KHQ weekly deal, and the reviews are very good, so this sounds like a win-win Upon arriving, there was a group of about fifteen women dressed in yoga attire, who had apparently participated in a yoga class inside the business before they opened, walking around in bare feet (in an establishment that serves food - unsanitary and disgusting) helping to move tables into position to open up the business for the day.
Apparently it's Mommy Mimosa Morning, as my party sat at a table next to one of these groups of yoga participants. Immediately, the smell of Icy Hot and Bengay filled the air. Very appetizing.
There was a massage chair set up in a corner and people were being rubbed down for some unexplained reason. Some random person came up and asked us if we wanted to participate in a raffle. No, I just want to eat brunch with some friends. What is going on at this place? The ceilings are low in the entire space, and there isn't anything hanging up that absorbs much of the sound, so there was a ton of noise bouncing off the walls and ceilings, like a noisy beehive. I understand that this is a bar, but this is not a good environment to have brunch. We moved to a different table as we couldn't hear each other from across the table with all the noise in the rest of the space. Even though it was still relatively difficult to hear each other, at least the medicinal smell of Bengay and Icy Hot wasn't in my nostrils any more.
At 10:15, we ordered our food, including appetizers. Our server showed up empty-handed to take our orders, and when teasingly asked if she would remember everything, she said that normally she would use an iPad to take the order, but the battery was dead. I guess pens and paper are just too low-tech, it's best to not remember the entirety of your customer's orders instead; that's a much better idea, and of course, that is precisely what happened, as there were a couple of mistakes when we eventually received our food.
Our server checked on us ONE time for water fill-ups, and did not apologize or say anything about the delay other then there was a big group of people ahead of us (the Mimosa Yoga Mommies) and it should be out soon. Immediately afterwards, our server walked back to the bar, and started talking trash about our group asking about the delay in receiving our food. The understaffing of their restaurant was our fault, obviously. It was also horrible that we asked where the items were that we had ordered over an hour ago. This was extremely rude and unprofessional.
Amazingly, it took until 11:30 (75 minutes from ordering) to even receive an appetizer, which, of course, came out with the rest of the food, main courses and all. So we sat around for well over an hour without any food. For a place that "invites" people to come try their brunch, this experience was unacceptable and piss-poor, to put it nicely.
The food was good, but the service and experience was so incredibly bad that it didn't matter at this point how delicious the food was. Probably the worst experience eating bar food of any kind that I've ever had. and the rest of the people in my party shared that sentiment.
Thankfully, we used up all of our gift certificates for this place so we never have an excuse to go back.
Strongest recommendation to avoid.
