Latoya S.
Yelp
I was really excited to attend a candy demonstration at Logan's Candies and even took the day off work so I could bring my mom and my husband. Tickets sell out fast, so I assumed this would be a well organized, ticketed event.
Unfortunately, it was anything but.
We arrived early, and the shop was already completely packed. People were spilling outside the store, and there was no room to push my mother's wheelchair inside. This alone was extremely disappointing, especially for a paid event.
There was:
No clear line.
No host or staff member managing the event.
No one checking or collecting tickets.
No signage or instructions.
No way to tell who was there for the demonstration versus who was just shopping.
It was just a crowd of people standing around waiting, with no direction or structure. We couldn't even find someone to talk to about our tickets.
What was the point of buying tickets at all? If capacity isn't controlled and accessibility isn't considered, then selling tickets feels misleading.
Furthermore, for a ticketed event, there should have been capacity limits and accommodations to ensure all guests, including those using wheelchairs, could safely attend.
This could have been a great experience, but the lack of organization and complete disregard for crowd control and accessibility really ruined it. We walked away, didn't see the demo. Wasting 18 bucks isn't the end of the world but we're still disappointed. I hope the business takes this feedback seriously and improves how these events are handled in the future. We wont be back.