Andreas Malikopoulos
Google
I visited Lohan Beach House Mykonos with my family and unfortunately, our experience was extremely disappointing from start to finish.
Reservation Lost: I had made a reservation weeks in advance from New York for a first-row umbrella set, only to be told upon arrival that they had no record of it. After much confusion, we were eventually offered a second-row umbrella, which was not what we had planned or paid for.
Outrageous and Unclear Pricing: Unlike other top-tier beach clubs on the island (such as JackieO or Elia), where the minimum spend is per umbrella, Lohan enforces a minimum charge of €40 per person, which was never communicated to us upfront. We only found out as we were preparing to leave, when we were told we had to spend €80 minimum for two people—even though we had already ordered coffee, cocktails, and water totaling €57. To meet their arbitrary spending threshold, we were forced to buy a bottle of wine just to "break even." Completely ridiculous and deceptive pricing.
Misleading Additional Charges: We asked for a third seat for our daughter (since the umbrella set comes with two chairs for €100 in the second row). We were told the third seat was at 50% discount, which we reasonably assumed meant €25 (half of one chair). But no—they meant 50% of the €100 umbrella set, which made no sense, especially since the third chair didn’t come with an umbrella and left our daughter under the blazing sun. After debating with two different staff members, they eventually waived the charge—but only after an exhausting back-and-forth.
To their credit, the staff were generally polite and tried to be helpful. But there’s only so much they can do when the pricing structure is opaque, the reservation system is unreliable, and the value simply isn’t there.
We paid €100 just to sit on the beach and were required to spend another €80 on top of that. Frankly, that kind of business model is insulting to guests and not in line with the experiences we had at other beach clubs on the island, which were both transparent and far more enjoyable.
This was one of the worst value-for-money experiences we've had in Mykonos.