Fabiola Hosu
Google
I had one of the most unpleasant experiences I’ve ever encountered at a restaurant. From the moment I arrived, the hostess was inexplicably rude. Despite the restaurant having only five tables occupied, I was abruptly told that I hadn’t seen or heard her, and that her job was to inform me that she had reservations. This was delivered in a condescending tone that made it unmistakably clear I wasn’t welcome. We are located at a hotel nearby and the number of tables occupied remained the same throughout the day so, no, there were not at all MANY reservations.
Instead of offering a courteous, professional greeting, she chose to reprimand me for not acknowledging her presence quickly enough —an interaction that felt more like being scolded than received as a guest. Her sharp tone, closed-off body language, and the smirk on her face gave the unsettling impression that she took pride in being unkind.
There was no attempt to explain the situation with grace, no apology for the cold reception, and certainly no effort to offer an alternative or even a polite farewell. Just a dismissive attitude and an unspoken but obvious message: you are not welcome.
I left feeling deeply uncomfortable. If this is how the restaurant treats people at the door, I dread to imagine what the rest of the experience might be. I won’t be returning — and I would encourage others to think twice before choosing this place.