Eileen R.
Yelp
...I Hope the Employees would have a Better Attitude & Treat their Customers Better. I wanted to let them Know that, God Loves them.*
So, I paid full price for a Cali Burrito (without the meat). And, it was so small...& Light. I went back to Ask about it. & I didn't like how I was Treated.
***Overall, it was a Toxic & Narcissistic Experience.***
*I didn't appreciate the young girl's Manners, who was working Monday tonight on the register, (8:30pm, 4/10/23), while I was talking to her. She was Looking Down....lacking Care and Empathy, when I was talking about Standing up for myself.
There was also a young very Tall guy.
I Sensed he also Lacked Empathy. Both didn't Show any Care/Concern.... When I asked about my Order..the guy responded on the phone, "Did you Ask for Extra Fries?" Y'all, This was very Gaslighting.
*I also asked if they can put more cheese on my rolled tacos... (because there was barely none). The guy Sighing to Assist my Customer Needs, gave him away.
*I Appreciated the manager w the glasses who came to Help me out. She Stepped in & She took care of my situation & Apologized. Which was Great. She helped finding a Solution that would Help the next time I order.... I found her to be more of a people-person.
But, I have to call out, I didn't like when I was talking... there was a moment she was not paying attention...& that was pretty rude.
**She had also asked me if I Asked for Extra Fries, which was very Interesting... it just doesn't make Sense to me.
*I paid full price, had the carne meat taken out... the meat is obviously more Expensive than Fries.
***I felt Manipulated & Confused that they made it be about me (the Customer) not asking for Extra fries....
***I See the Dynamics of How this Company is Run & it's Toxic & Narcissistic~~~not about the people. So Beware.
They re-made me a burrito. Which was Nice.
But, I hate to Say.... I tasted the burrito. The fries and Tortilla were really hard to bite into...the fries were Stale. The burrito was Dry. I didn't feel right to eat it, after the Horrible Experience, as well.
Unfortunately, Everything had to go into the Trash.
And, I ended up making myself a Healthy dinner.